Aerial view

Reviews of Hotel Samjung

4 out of 5
Hotel Samjung
150, Bongeunsa-ro, Gangnam-gu, Seoul, Seoul

Reviews

8.0

Very good

Rating 10 - Excellent. 233 out of 698 reviews" "
Rating 8 - Good. 282 out of 698 reviews" "
Rating 6 - Okay. 111 out of 698 reviews" "
Rating 4 - Poor. 35 out of 698 reviews" "
Rating 2 - Terrible. 37 out of 698 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kwangmin

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was quite old and worn down, the AC wasn't working. Staff also wasn’t the friendliest.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Housekeeping personnel are very responsive and helpful. Laundry service was very good. Breakfast at the hotel restaurant is not worth the price.
Stayed 2 nights in Jun 2023
Response from 삼정호텔객실팀 on 3 Jul 2023
Dear. Gary, Thank you for taking your precious time to write a review. I am grateful for your stay at our samjung hotel and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel especially regarding our room and service. Moreover, we will maintain and upgrade our overall standards. Lastly, once again thank you very much for staying at our Hotel Samjung and I will be more than happy to see you again soon in the near future.Thank you.

10/10 Excellent

seung, Buena Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from 삼정호텔 객실팀 on 15 Jun 2023
안녕하세요. 삼정호텔입니다.이번 고객님의 여행을 함께 할 수 있어서 정말 영광입니다 :)머무시는 동안 마땅히 제공되어야 할 룸 컨디션과 서비스에 관련하여 좋은 후기의 말씀 대단히 감사드립니다.앞으로도 고객님께 편안하고 즐거운 여행이 되실 수 있도록 더욱 노력하는 삼정호텔이 되겠습니다.무더위가 성큼 다가온 여름 더위 조심하시고 늘 즐겁고 행복한 날들만 가득하시길 바랍니다.감사합니다.

8/10 Good

alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So kind.
Stayed 7 nights in Apr 2023
Response from 삼정호텔 on 27 Apr 2023
안녕하세요 삼정호텔입니다.소중한 고객님의 여행의 시간을 저희 삼정호텔과 함께해 주셔서 대단히 감사드립니다.저희 삼정호텔은 강남권역의 40년 정통 로컬 호텔로써 언제나 고객님들께 편안하고 즐거운 여행을 도모합니다.믿고 방문해 주시는 고객님들께 보답하기 위하여 앞으로 더욱 고객님들의 니즈와 취향에 맞춰 더욱 다채롭고 즐거운 여행이 되실 수 있도록 힘쓰는 삼정호텔이 되겠습니다.일교차가 큰 4월 봄 날씨 감기 조심하시고 따스한 봄 날씨처럼 포근하고 따뜻한 일들과 함께 행복이 가득하시길 바랍니다.감사합니다.

2/10 Terrible

Hyo

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room was very cold. Rood degree 22cC under with outside weather very cold too.
Stayed 15 nights in Apr 2023
Response from 삼정호텔 on 20 Apr 2023
Dear.HYO Thank you for taking your precious time to write a review.We apologize for the inconvenience caused to your stay regarding the temperature.Currently, the air conditioner in the hotel is not working and only the heater is running.We will share the inconvenience you mentioned with our executives and employees so that they can show better performance.Thank you again for your good review despite your inconvenience, and we look forward to your valuable steps with further development.Thank you.

10/10 Excellent

Jin Young

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2023
Response from 삼정호텔 on 14 Mar 2023
Jin Young님 안녕하십니까. 삼정호텔입니다. 저희 삼정호텔에 투숙해주시고 긍정적인 리뷰를 남겨주셔서 너무나 감사드립니다. 다음번 투숙시에도 Jin Young님께서 만족하실 수 있도록 저희 삼정호텔 임직원 모두는 최선의 노력을 다하겠습니다. 그럼 Jin Young님의 다음 방문을 기다리고 있겠습니다. 감사합니다.

10/10 Excellent

Jin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I am completely
Stayed 9 nights in Mar 2023
Response from 삼정호텔 on 14 Mar 2023
JIN님 안녕하십니까. 삼정호텔입니다. 저희 호텔에 투숙해주시고 긍정적인 리뷰를 남겨주셔서 너무나 감사드립니다. JIN님의 다음번 투숙시에도 만족감을 드릴 수 있도록 저희 삼정호텔 직원은 최선의 노력을 다하겠습니다. 그럼 JIN님의 다음 방문을 기다리고 있겠습니다. 감사합니다.

8/10 Good

Michelle Hye Sun

Stayed 1 night in Dec 2022
Response from 삼정호텔 객실팀 on 27 Dec 2022
안녕하십니까 삼정호텔입니다.귀한 후기를 통행 행복한 하루하루를 열고 있습니다.언제 다시 찾아주셔도 변함없는 친절과 청결로 보답 드릴 것을 다시 한번 약속드립니다.어떤 소리든 경청하는 자세로 고객님과 소통하겠습니다.또한, 지속 보안하며 발전하는 모습 보여드리겠습니다.감사합니다.

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I often choose not to have room service everyday but they were considerate to leave a box with water and other necessities at ny door everyday.
Stayed 6 nights in Dec 2022
Response from 삼정호텔 객실팀 on 17 Dec 2022
Dear Warm hearted greetings from samjung hotel!!First of all, I am grateful for your stay at our samjung hotel and would like to thank you for your very kind and thoughtful review.It is a great pleasure to know that you were highly satisfied with our hotel especially regarding our room and service. We hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but also maintain and upgrade our overall standards. Moreover, we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services.Lastly, once again thank you very much for staying at our Hotel Samjung and I will be more than happy to see you again soon in the near future.Sincerely yours,

4/10 Poor

Jeyul

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is smoke-free, but the elevator, hallway smells like someone just smoked indoor. There is no AC in the room, even though it was November it was really hot.
Response from 삼정호텔 객실팀 on 4 Dec 2022
Dear Warm hearted greetings from samjung hotel!!First of all, I am grateful for your stay at our samjung hotel and would like to thank you for your very kind and thoughtful review.We are sorry that room service didn't make your expectation and the air condirioner wasn't work properly. I would also like to deeply apologize if there had been any inconveniences during your stay at our hotel. Additionally, your review has been well shared with all the departments in charge in order to upgrade our overall standards. Lastly, once again thank you very much for staying at our Lotte Hotel Samjung and I will be more than happy to see you again soon in the near future.Sincerely yours,

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2022
Response from 삼정호텔 객실팀 on 30 Nov 2022
안녕하십니까 삼정호텔 입니다. 좋은 기억으로 남을 수 있어 정말 영광입니다. 저희 삼정호텔은 언제나 고객님들께 한결같은 최상의 서비스를 제공하고자 노력하고 있습니다. 머무시는 동안 편안한 여행이 되신 것 같아 정말 기쁩니다. 남은 올해도 평안하게 보내시고 다시 만나 뵐 날을 고대하고 있겠습니다. 감사합니다.

8/10 Good

Chaneel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service was great and the amenities were great too. This was the first hotel in the area with free cans of beer, pops, water and chips. One downside of the hotel was that it was not very soundproof, that I could hear my neighboring rooms' guests taking showers, flushing, talking on the phone and slamming their doors quite well, which I didn't expect from 4-star hotels.
Stayed 2 nights in Nov 2022
Response from 삼정호텔 객실팀 on 20 Nov 2022
Dear Warm hearted greetings from samjung hotel!!First of all, I am grateful for your stay at our samjung hotel and would like to thank you for your very kind and thoughtful review.It is a pleasure to read that our hotel was comfortable, and that you spent a good time with us. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Also, your comments have been shared with all the departments in charge in order to be taken into full consideration and we will do our best to make your next stay much more satisfactory. Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future.Sincerely yours,

10/10 Excellent

Goldie

Stayed 2 nights in Oct 2022

8/10 Good

Myoung k

Stayed 5 nights in Sep 2022

10/10 Excellent

Jiheun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

ALEX

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 14 nights in Dec 2021
Response from FRONT DESK HAMIN on 27 Dec 2021
Dear ALEX Warm hearted greetings from SAMJUNG Hotel!! First of all, I am grateful for your stay at our SAMJUNG Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel in all terms regarding your review. We also hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but maintain and upgrade our overall standards. Moreover, we will strive to our best to make your next stay much more satisfactory by going beyond your expectations. Lastly, once again thank you very much for your stay at our SAMJUNG Hotel and I will be more than happy to see you again soon in the near future. Sincerely yours, SAMJUNG Hotel front desk

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Stayed 1 night in Mar 2021

8/10 Good

Sang Jin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
bit old building but clean and kind staff! would live to stay again
Stayed 1 night in Feb 2021

10/10 Excellent

Seung-Hyun

Stayed 2 nights in Jan 2021

10/10 Excellent

Jung Min

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

Wany

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stay away during the Summer time!
For a four-star hotel, i had at least expected their curtains to be blackout curtains to completely block the light out. Turns out that it was a regular curtain. I turned the AC on, set rhe thermostat at 65 F at 9 pm, hoping the room would get cool and crisp faster. At 2:30 AM, the room temperature was 82 F, 7 Am 76 F. Their comforter may be comfortable and cozy during the winter season, but completely out of line for that temperature. At 8;30, it went down to 74 F. I wish i had slept on their bathroom which had a cool stone floor. I usually set my home temperature at 70 F because Korean summer is quite got and stuffy. Even my dogs couldn't have slept at that temperature. Completely unacceptable. I have stayed at Samjung hotel for several occasions in the past but never in summer. I would never choose Samjung during the summer season.
Stayed 1 night in Aug 2020

6/10 Okay

KI YOUNG

Business traveller
Disliked: Property conditions & facilities, room comfort
It’s old bit renovated. I don’t blame about
Stayed 1 night in Dec 2019

6/10 Okay

Justin

Business traveller
Disliked: Room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was everything! So close to all tourist attractions. It's not a 5 star hotel, you get what you pay for, but you cannot beat the price for the location.
Stayed 5 nights in Oct 2019

8/10 Good

Hoai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to south Korea
Nice hotel, great location, helpful and friendly staff, room is big enough but carpet is little old, the shower door didn’t closed at all. I talk with the staff but they said nothing they can do.
Stayed 8 nights in Nov 2019

8/10 Good

Soo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m alway stay at this hotel. Parking is easy. Very good location.!
Stayed 5 nights in Nov 2019

2/10 Terrible

Mitja

Disliked: Staff & service, room comfort
The room was so extremely hot (28 degrees celcius!) It was impossible to sleep at all. There was nothing that the staff were able or willing to do about it. There was no AC in the room, only hearingt made it inpossible to sleep at all.
Stayed 1 night in Nov 2019

4/10 Poor

Eric, Los Angeles

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower head was broken Can’t call to outside Business center computer was very old one and booting took 10 minutes with Window 7 I can’t catch taxi in front of hotel
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast is awesome!
Overall, it was a pleasant stay. Floor carpeting in my room was so stained, dirty, and smelly.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Soohyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2019

8/10 Good

Helen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Samjung was located in a fantastic area. Near the subway for easy access but already in a great shopping area. I was surprised to find on arrival that I could not use the spa facility as its mens only. This was not mentioned in the advert. I also had to ask the front desk three times for a room service menu and I finally received one after 5 nights. The cleaners, doorman, concierge and waiting staff were excellent.
Stayed 7 nights in Sep 2019

8/10 Good

xavier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hot rooms.No aircondition control.Dates interiors
An average 4 star. Nice breakfast spread. Friendly receptionists. But Dated rooms. Worn out carpets. No English channels or news on tv , HOT rooms. No Air-condition control. It’s been preset to 25 degrees by the house keeping and they refuse to change it
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Soohyun

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Convenient
Stayed 4 nights in Sep 2019

8/10 Good

Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Ron, Dublin CA

Travelled with family
Great location but the property was a little dated. No fan in the bathroom, no usb charging station and beds felt like box springs with no mattress. Other than that it was okay.
Stayed 8 nights in Sep 2019

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC could've worked a little better, also instructions in English would be nice, but overall, good hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

TAO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly staff. Price is fair.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Nilza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location is not that bad but still u need to walk quite long. roughly 10~15mins from sinnonhyeon station and recommend you to take a taxi if you are coming from express terminal. room was clean and cozy, staff was kind. dont mind to stay here again^^
Stayed 1 night in Jun 2019

8/10 Good

KISUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the staying at the SamJung Hotel overall. I definitely will consider coming back to this hotel for my next trip.
Stayed 7 nights in May 2019