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The Suites Hotel Jeju

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Luxury
5.0 star property
8.8

Excellent

Luxury hotel near Jeju Teddy Bear Museum

Located close to Hello Kitty Island and Jeju Waterworld, The Suites Hotel Jeju provides a poolside bar, a corner/local shop and a terrace. Treat yourself to a massage or other spa services. The on-site Italian cuisine restaurant, La Terrase, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM408
RM449 total
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in room-only rate plans who pre-book breakfast at least 1 day in advance will receive a discounted breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KRW 35000 for adults and from KRW 18000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:30 PM

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The Suites Hotel Jeju have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:30 PM.

How much does it cost to stay at The Suites Hotel Jeju?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Suites Hotel Jeju on 7 Jun 2026 start from RM408, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Suites Hotel Jeju pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Suites Hotel Jeju?

Self-parking is free at this property.

What time is check-in at The Suites Hotel Jeju?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Suites Hotel Jeju?

Checkout is at 11 AM.

Where is The Suites Hotel Jeju located?

Located in Jungmun, this luxury hotel is 0.4 mi (0.7 km) from Jeju Teddy Bear Museum, and within 9 mi (15 km) of Hello Kitty Island and Jeju Waterworld. Sanbangsan Mountain Carbonate Hot Springs and Jeju Shinhwa World are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

8/10 Good

Hyuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, smaller hotel in a location close to the beach. The rooms show a bit of wear and tear but everything is kept clean. The pool was very nice.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Seong Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hannen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location

Everything was absolutely perfect. The staff was really friendly the room was very spacious and clean and the hotel is perfect distance from the beach. We really enjoyed our stay here :)
Stayed 1 night in May 2023
Verified

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and polite staff, rooms that are very clean and well maintained and very prompt responses to our requests.
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Price reasonable. Breakfast and dinner really nice if a bit pricey.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2023
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
I did not like asking for the towel every time. We reserve for 4 people but they keep giving us only 3 towels. Same thing for the bottled water. The room is spacious and the location is nice with restaurants nearby.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Joshua

Liked: Property conditions & facilities, room comfort

Good value stay

7/10. Good: condition of room, good location, cold water dispenser, free 1 soft drink at pool, Bad: too few sunbeds despite room for more! Breakfast not worth the money, cleaning ladies loudly discussion if they had cleaned our room. Great for families with small children, OK for couples. Would consider staying again.
Stayed 4 nights in Aug 2022
Verified

4/10 Poor

Marleen

Disliked: Amenities, property conditions & facilities
The hotel did not meet the expectations for a 5-star hotel. The staff spook very poorly English. They could not wash our clothes (4 nights stay) despite the laundry service offered. The clothes would not be back for 5 days despite the 2 days they promise it would take. Very unfortunate. The sunbeds at the pool were terrible, no comfort at all, no pillows or anything. Beds were very small, eventhough we booked a twin room, you expect at least a 180 cm bed. And the bathroom is very outdated - a shower in bathtub… We are not returning to this hotel!
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a great location, very close to the surfing beach and various tourist attractions. It's a lovely complex, with a shop, small gym and pool (heated, but only open in certain months). The room we had was fine - slightly tired (stained carpets and various worn areas of the room), and didn't smell great, but we weren't there much and it did the job. The staff were friendly, but I didn't find them that helpful (when asking for a nail salon suggestion for example). We also had a frustrating time in one of the on site restaurants, where they overcharged us for a really basic pasta dish - we tried to argue it but got nowhere. Worth noting that the restaurants are both quite pricey unless you order the Korean sharer food. But there's some good restaurants nearby (would recommend the local Thai!). Overall it's a nice hotel, a little worn, but pleasant and does the job if you're there exploring Jeju.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

joohwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들 친절하고 수영장도 예쁘고 좋아요
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

SUNG HOON

Liked: Cleanliness, staff & service, amenities
깔끔한 룸 상태와 난방온도 적절
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

wonyong

Liked: Cleanliness, staff & service, amenities
직원 분들도 친절하고 객실도 깔끔하고 좋았습니다
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Minjin

Liked: Cleanliness, staff & service, amenities
객실 깨끗했고, 아이랑 둘이 묵기에 방 크기 적당했고, 수영장 물 따듯해서 수영하기 좋았고, 튜브는 다리 끼는 완전애기용이랑 엄청 큰 어른용밖에 없어서 중간 사이즈의 튜브가 있었으면 좋겠어요. 만7세 아동은 다리 끼고 놀 정도의 나이는 아니고 성인용 큰~~~ 튜브를 사용하기엔 아이가 작아서 사용할수가 없더라구요. 수심 1.2m밖에 안되니 아동용을 좀더 다양하게 놓는게 맞을거같아요 그리고 온돌방이었는데 오랜만에 요깔고 자려니 온몸이 배겨서 힘들었습니다.. 그래도 바닥 뜨끈해서 좋았어요 아 그리고 아이랑 이동하기에 식당카페식물원박물관해수욕장 다 너무 먼 느낌이 있어요. 하나도 이용 못했네요..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wooyoung

Liked: Cleanliness, staff & service, amenities
깨끗, 친절, 위치, 조식 모두 굿~ 잘 쉬었다 갑니다.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

주환

Liked: Cleanliness, staff & service, property conditions & facilities
주변에 런닝하기 좋고 조용합니다. 수영장 이용하기 좋아요
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 편안한 숙소였습니다. 공항버스 이용하기 좋았고 주변이 안전하고 좋았습니다.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

아주불편한 싱글베드

정말로 불편한 싱글침대
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kiok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하게 잘 지냈습니다. 객실이 매우 청결하였고, 체크인도 친절히 잘 도와주습니다.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Byeong Jun

Disliked: Cleanliness, property conditions & facilities, room comfort
바닥이 카페트로 되어 있어서 먼지가 많아 알러지가 심해져서 힘들었어요ㆍ화장실변기도 불편하게 되어 있어서 재방문은 하지 않을거 같아요
Stayed 3 nights in May 2025