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Reviews of Mangsit Suites by Holiday Resort Lombok

4 out of 5
Mangsit Suites by Holiday Resort Lombok
Jalan Raya Senggigi Mangsit, Senggigi

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very very nice stay If you book the big rooms, you have a 5 minute walk to the resort. But it is very very nice. Lovely pool, great choice at breakfast. Cannot really fault this property.
Stayed 1 night in Nov 2023

6/10 Okay

Yu

Liked: Staff & service
Disliked: Property conditions & facilities
Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…
Stayed 1 night in Jul 2023

10/10 Excellent

Chels82, Perth, Western Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff here are great. Awesome pool, great happy hour. We had a 2 bedroom suit and were travelling with our two kids and mother in law . Everyone has a great time. Very clean and a great breakfast
Stayed 9 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat Hotel property on large spacious acreage facing the beach.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here with our young family with a 18mth old, 3 year old and a 4 year old. The gardens and grounds are beautiful and well maintained and the pool was always clean too. The rooms were great and comfortable. clean enough and serviced daily. We stayed in the 2 bedroom suite with the lounge and kitchen area between 2 large rooms which was perfect for us. Overall excellent value for money and would definitely stay longer and stay again.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

philip

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice resort.
Room was very smelly even though we changed because of this,the second one was better. We ended up getting airfreshens which made it a lot better. Complex showing its age but still very nice,staff was plesent and helpful food was good at the restaurants.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was in a great location over looking the beach. Fantastic pool, very friendly and helpful staff. We stayed in the 2 two bedroom mangsit suite it was a little outdated and we had a constant issue with our airconditioner otherwise room was great. Food was delicious and cocktails were really good. Would definitely stay again.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area, breakfast was excellent. We stayed in the 2 bedroom apartment which had a great lounge and outside sitting area. Large rooms, very spacious. Staff very friendly. Beach was nice too.
Stayed 6 nights in Aug 2019
Response from Karina on 16 Aug 2019
Dear you, thank you so much for sharing your feedback. Hopefully, we will have another time to welcoming you back to spend your time at our resort. Best regards

10/10 Excellent

Traveller, Margaret River

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Great staff. Excellent food.
Stayed 7 nights in Jul 2019
Response from Karina on 7 Aug 2019
Dear you, thank you for sharing your nice feedback to our resort that we really appreciated it. Hopefully, we will have another time to welcoming you back in the future for another memorable stay.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't fault, a fantastic stay especially with small children. Felt safe, not too busy, great pools and clean facilities and rooms.
Stayed 6 nights in Jun 2019
Response from karina on 7 Aug 2019
Dear you, thank you for sharing your nice feedback to our resort that we really appreciated it. Hopefully, we will have another time to welcoming you back in the future for another memorable stay.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Housekeeping crew did not do satisfactory refresh everyday.
Stayed 6 nights in Jun 2019
Response from Tika Kusuma on 1 Jul 2019
Dear Valued Guest, Warmest greetings from Holiday Resort Lombok! Thank you for your stay with us recently. Thank you for your feedback, we would share to department related. We hope you could remind us of your needs prior to your arrival date in your future stay. We look forward to welcoming you back at our resort! Kind regards, Reservation Spv

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härlig resort för poolbad.
Trevligt resort som har bra pooler och många solstolar. Havet alldeles intill men väldigt vågigt. Personalen är himla trevliga och maten helt ok. Vi bodde i familjerummen på andra sidan gatan och dom var slitna men gott om utrymme för en familj.
Stayed 3 nights in Jul 2019
Response from RESERVATION on 20 Aug 2019
Dear Valuable Guest, Greetings from Holiday Resort Lombok! Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at Holiday Resort Lombok took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the room, service, and breakfast. We do apologize for the inconvenience regarding room allocation. Hopefully, our resort will be chosen as your accommodation whenever you have a trip to Lombok. We look forward to welcoming you back to our hotel in the nearest future. Kind regards, Reservation

4/10 Poor

hasan

Disliked: Cleanliness, staff & service, property conditions & facilities
الفندق قديم والفرش أيضا قديم وغير نظيف وإدارة الفندق غير مهتمة بالصيانة لدرجة ان مروش الدش سقط على رأسي أثناء الاستحمام واحضروا فريق طبي لمساعدتي بصفة عامة الفندق لا يستحق التقييم العالي وأرجو من إدارة هوتيل كوم اخذ ملاحظتي بشكل جاد
Stayed 6 nights in Jul 2019
Response from Karina on 7 Aug 2019
Dear Mr. Hasan, we certainly thank you for your timely suggestion. Since our guests comfort is our main concern, you can be certain that we appreciate comments like yours that help us in the future.