Bar (on property)

Reviews of Alila Seminyak, Bali

5 out of 5
Alila Seminyak, Bali
Jl Taman Ganesha No 9, Petitenget, Seminyak, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 394 out of 546 reviews" "
Rating 8 - Good. 101 out of 546 reviews" "
Rating 6 - Okay. 28 out of 546 reviews" "
Rating 4 - Poor. 13 out of 546 reviews" "
Rating 2 - Terrible. 10 out of 546 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Austin, Perth

Liked: Cleanliness
Food was fantastic at breakfast Rooms were lovely Service was exceKent
Stayed 3 nights in Apr 2024

10/10 Excellent

Ky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, food and friendly staff. Would stay here again.
Stayed 5 nights in Mar 2024

8/10 Good

Lai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful but because a lot of the area was open planned there were no air conditioning around the hotel. My room was 5 minutes away from the lobby and we had to walk outside to get to the lobby. All corridors were open so there were no air conditioning and the heat hits you as soon as you leave your room. They do provide a buggy for you to get to the lobby. I could not fault the staff. They were always so warm and welcoming. They always greeted you with a friendly smile and always happy to help. All in all the hotel was beautiful. The pools were clean and the water clear. It was convenient to get to the shops and restaurants but wished they could have offered the buggy to the restaurants and shops. As a 5 minutes walk to anywhere in the heat is a feat.
Stayed 7 nights in Mar 2024

10/10 Excellent

Akl

Stayed 2 nights in Mar 2024

10/10 Excellent

deena

Stayed 4 nights in Feb 2024

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2024

2/10 Terrible

Ho Chee

Liked: Cleanliness, staff & service
Air con blowing directly on our bed
Stayed 4 nights in Dec 2023
Response from Alit on 21 Feb 2024
Dear Mr. Ho Chee,Greeting from Alila Seminyak,Thank you for your recent stay with us, and the time in completing our post-stay survey. We highly appreciate your valuable feedback, as we believe it is only through listening to our guests carefully that we will be able to achieve the guest satisfaction that we aim for. I do understand that we have fallen short on several points in your room especially for the AC was blown directly to the bed, which were rectified only after you have observed them, as we failed to ensure those issues were not there in the first place, hence please accept my sincere apologies for this. Once again thank you for staying with Alila Seminyak and we do hope that we will have the opportunity to welcome you back in the nearest future.Kind RegardsAlit Sukadarma

8/10 Good

Donna, Bungarribee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Beach view rooms are perfect with bi-fold doors that open your room right up. Choice of 3 pools (2 of which are no kids, so for quiet dip or stay these are perfect) . Cute flying squirrels in the palm trees, nice cocktail list and 24 hour room service. Pool temperature spot on and very refreshing , infinity edge great Service at the pool is phenomenal they are on you and fixing the chairs straight away. Really great service Sea salt restaurant ok. Not amazing but there are so many restaurants around easy walking distance it doesn’t really matter. Breakfast buffet ok. Does the job Try to get the rooms in the main hotel not the ones down the lane way the ambience is totally different in those ones. Main hotel room much better Spa very nice , went twice . Ask for BALIK she’s amazing !
Stayed 4 nights in Feb 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was absolutely amazing. The hotel the staff the food the ocean were all amazing. I love this place and would definitely recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Snezana

Stayed 4 nights in Dec 2023

10/10 Excellent

Jessie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

PARTH HARDIP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Property
Stayed 2 nights in Dec 2023

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very central location.
Stayed 1 night in Nov 2023
Response from Wiwin Septriani Assistant Marketing Communication on 14 Dec 2023
Dear Cameron, Thank you for highlighting Alila Seminyak location in the most vibrant neighborhood. Furthermore, as guest satisfaction is the heart and soul of Alila Seminyak experience, each member of our team is focused on helping guests create fond memories of their time.We are already looking forward to granting you our dedicated service again at Alila Seminyak.

10/10 Excellent

Yi Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Best place to unwind and relax.
Stayed 2 nights in Nov 2023
Response from Wiwin Septriani Assistant Marketing Communication on 14 Dec 2023
Dear Yi Ling, Thank you for your wonderful review and we are delighted to hear your experience at our resort was characterized by beautiful surroundings. We will certainly share your positive feedback to the entire team to motivate them to continuously deliver our signature services from the heart. Looking forward to granting you our dedicated service again at Alila Seminyak.

10/10 Excellent

xuan han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality and the quality of the hotel is top notch.
Stayed 2 nights in Nov 2023

10/10 Excellent

Huey Yenn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort hotel at seminyak area. Walking distance from nice restaurants. The hotel itself offers very decent food too. We spent a weekend there, it was vibrant but not overly crowded.
Stayed 3 nights in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Checkin was slow and I had asked for it to be setup for our 15th Anniversary, which was forgotten. The staff are all very friendly and attentive and provide great service. The pools are devine and all look aver the beach. However, they close them very early and there is no swimming at all after 7pm. This is very odd for a luxury hotel in a hot climate. Most other hotels we have stayed at have the pools open til 9pm, especially around the bar area. It is secluded and private, but that means its a fair walk to shops and dining. But, we wanted a luxury stay away from the hustle and bustle. We will definitely be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and the service proved by staff was fantastic. Margarita Pizza was the worst pizza we’ve had. Overall nice place to stay.
Stayed 6 nights in Oct 2023

6/10 Okay

Alen

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly, however make sure you do not get stuck at the 3rd building closest to the street like we did. We could not sleep due to the amount of street noise, especially the homes next to us that had roosters, chickens, birds etc that would make noises at all times. There is a “bridge” you have to take to get to the main hotel where the restaurant and pools are which was very inconvenient. Overall I liked the staff, as they were nothing but friendly but the 3rd building location is terrible. Especially to spend your honeymoon in.
Stayed 6 nights in Oct 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Wow. Great hotel and staff. Everything wonderful thank you.
Stayed 1 night in Oct 2023

10/10 Excellent

Omkar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facility and staff at a beautiful location
Stayed 4 nights in Oct 2023

10/10 Excellent

Ka-Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the beach, perfect for experiencing sunsets. Lovely grounds & pools. Staff are very courteous, happy & helpful. Comfortable beds, luxurious room & bathroom, large thick soft towels, lots of complementary items eg. loofah, make up remover wipes etc. Exercise or yoga classes every morning & cultural activities.
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good location and comfortable room. Staff are friendly. Food and drinks quite expensive but you get good sea view. Convenient to have free buggy ride to main road.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Misty E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and it's staff are an absolute stand out! Every corner of this property is just incredible!! Absolute WOW factor!! Perfection!
Stayed 6 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alila in September
Such a beautiful property in the perfect location. Prime beachfront views watching sunsets from the luxury of my room. Excellent beach bar restaurant. And super friendly staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Alila were helpful, pleasant and accommodating. The hotel is beautiful and serene. The team could not enough for you to make the stay there a pleasurable one. I would highly recommend this hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and modern right on the beach! Almost does not make you feel like you are in Bali, would be nice to have a few more traditional elements. Very close to the busy town but set back enough that you feel away from the craziness. Very convenient location
Stayed 4 nights in Aug 2023

8/10 Good

Jenni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal hotel in Bali
It was our first time staying at Alila Seminyak. The lobby was very impressive and it has a lovely view of the pool and the beach. The room was very spacious and clean. We love the spacious double sink in the bathroom. And the bed was super big, can even sleep 3 persons. The location is good. We could walk to a few restaurants for our dinner.
Beautiful sunset
I could see Mt Agung from my room early in the morning
Sandwich at the Beach Bar
View of the pool n beach from lobby
Stayed 4 nights in Aug 2023

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely amazing. I love everything about it.
Stayed 4 nights in Aug 2023

10/10 Excellent

Tan

Stayed 3 nights in Jul 2023

10/10 Excellent

Anthony, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you plan to stay in Seminyak during your trip to Bali, you must stay at this hotel. Where to start… beautiful!, super clean, amazing staff, and wonderful pool. The suites are also super luxurious. Overall a five star hotel!
Stayed 3 nights in Jul 2023

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Shu Ying

Liked: Cleanliness, staff & service
Excellent service and very helpful and friendly staff. Property is clean however, room, furniture in room and beams at the entrance area seems a little aged. A very pleasant stay nonetheless.
Stayed 5 nights in Jun 2023

10/10 Excellent

karim, edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location and the staff were amazing and not forgetting the clenliness. One thing i was not happy was not able to swim in the ocean due to current warnings
Stayed 8 nights in May 2023

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
The spa services and people who were working there, amazing. Also, at the restaurant. The breakfast, food, everything was perfect. I have stayed in many 5*, but this place was very high on services, I did miss more options on restaurants.
Stayed 2 nights in May 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay, service was fabulous and the whole experience was perfect. They went above & beyond to help us with our missing baggage which was even their responsibility but they contacted the Hyatt representative at the airport and got it tracked and brought to us and made sure we had everything that we needed in the meantime. Can not praise them enough, definitely above & beyond service.
Stayed 3 nights in Apr 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and vibe of the Alila is calm but cool, it’s a real oasis in busy Seminyak but still in the heart of everything. One of my favourite places
Stayed 4 nights in Apr 2023

8/10 Good

MaryAnne

Stayed 5 nights in Apr 2023

10/10 Excellent

Robin, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent service and amenities. Easy beach access and lots of stuff to do nearby. Only negative was that a shuttle service to nearby areas was advertised but they had discontinued that service.

10/10 Excellent

Melissa

Stayed 4 nights in Apr 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel run by very friendly and helpful people.
Stayed 3 nights in Apr 2023

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service with amazing amenities
Stayed 5 nights in Mar 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Grazio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, many hellos and happy to help. 3 or 4 pools, free yoga in the morning, beach in view from almost all “public” areas at the hotel. Wonderful lobby and grounds. Seasalt and Beach Bar were surprisingly affordable for how prestigious the location is and the breakfast buffet was unstoppable. Many other restaurants walkable and I felt safe the entire time. Honestly, my second stay here and just as wonderful as the first. Very much worth the cost! I’ll miss it again when I leave…
Stayed 3 nights in Mar 2023

10/10 Excellent

Matthew Leone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Cannot wait to go back 👌
Stayed 4 nights in Mar 2023