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Reviews of ibis Semarang Simpang Lima

3 out of 5
ibis Semarang Simpang Lima
Jalan Gajah Mada 172, Semarang, Central Java

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 90 reviews" "
Rating 8 - Good. 42 out of 90 reviews" "
Rating 6 - Okay. 16 out of 90 reviews" "
Rating 4 - Poor. 3 out of 90 reviews" "
Rating 2 - Terrible. 6 out of 90 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

tineke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
lokasi bagus
Stayed 1 night in Jun 2021

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakthrough IBIS Simpang lima
It was an amazing stay and as name under accord group IBIS is well maintained cozy and pleasent stay... Suggestions if they can improve breakfast menu.
Stayed 3 nights in Aug 2020

10/10 Excellent

FR ARI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort room
Comfort room for couple
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean
The room was clean.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

ZT, Toronto - Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so friendly and polite , Zeti at the front desk and also the room service staff , bell boy was very helpful we will be back again to Ibis Semarang , thank you .
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Oct 2019

4/10 Poor

Quek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown Hotel
The reception staff was not friendly. The room was very run down e.g the entrance door was broken, the wall in the hotel was dirty, the bedsheet also old and seem not change from the previous stay. The breakfast food was not nice at all.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Towels smelled as if they were not washed. Friendly staff though
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is wonderful at this property. Very friendly, polite, professional. Thanks to the team and their excellent attitudes and hospitality, this was not a complete disappointment. I can NOT be the first to point out how bad the physical state of this property is. If I had not pre-paid, I would have stayed elsewhere after seeing the room. FILTHY! Bathroom had the vague smell of sewage. Mold was in the shower and around the sink. Floor was not clean. Bed linen was HORRIBLE! Towels smelled after slight wetness like drying hands. Nothing other than floor towel and bath towel provided, but ONLY after requesting them. Bleach needs to be used and linen needs to be replaced periodically. Whatever year this property was opened was likely the only time anything was replaced or renovated. Everything at the Ibis Semarang Hotel needs to be replaced, but this will not happen because as stated before many others MUST have made similar obsevations in the past, yet the property is still aweful. I wish I had the foresight to have checked. Accor should be embarassed and should do the right thing. Will they? Why have they not yet done anything?
Stayed 3 nights in Mar 2019

2/10 Terrible

PATRICIA

Disliked: Cleanliness, property conditions & facilities
is this part of accor ??
that was bad experience to stay in there. location is very good. but...toilet not clean, towel too. many small ants on d table in my room even no food in there. finally, when breakfast time... variants of food not many choise, d taste was standard, n ddidntbhas brown sugar. saya tidak akan back to here for next time, if d cobdition still like that.
Stayed 1 night in Mar 2018

6/10 Okay

Chin Soon

Disliked: Cleanliness, property conditions & facilities, room comfort
Air con blower very noisy and room is dirty and dusty
Stayed 3 nights in Feb 2018

2/10 Terrible

azhat, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water didnt work
Poor fasility.hot water didnt work .called the maintenance but they cannot solve the problem.
Stayed 3 nights in Feb 2018

8/10 Good

Yudha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, spacious room, but breakfast was just very basic.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Old room
worst reciptionis ever. never tell me my room include breakfast,never tell me wifi pasword.The room is old, the window is dirty, a lot of ants ant bathroom.
Stayed 1 night in Dec 2017

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not so good
Stayed 1 night in Jul 2017

8/10 Good

R. Deiny

Liked: Cleanliness, room comfort
Nice Hote in Good Location
Good location, helpful staffs, clean room and bathroom, nice hot water, fast wifi. Need improvement on breakfast variation menus and looks

6/10 Okay

felix, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Decent hotel
Facilities now becoming a bit old and run down however it is still decent for a night or two.. Location is good few minutes away from simpang lima area, walking distsnce to convenient store. Staff was friendly and helpful

10/10 Excellent

adhi, Karawang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel when we were stay there. But the television seems to brighty and unconfortable to watch. Need to change with better quality television.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location but services so slowly
No wonders during I am stay in this hotel especially for room service so slowly to take order and so on

10/10 Excellent

Chon Nam, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at Ibis Hotel and no regrets
Nothing to complain about. Hotel staff were all very courteous & friendly. Room was clean & the buffet breakfast was excellent. Would choose to stay there again

8/10 Good

Bekti, bandung

Liked: Cleanliness, property conditions & facilities
Near the central of Semarang, Simpang Lima, the most important place in Semarang

6/10 Okay

Verified traveller

Good budget hotel
Room was generally clean. Location was good. Just a short walk away to the mall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fire works in the new year's eve
This hotel has the best view for watching fire works
Response from Wiwied Pujiono on 11 Apr 2015
Dear Guest, We would like to thank you for choosing ibis Semarang Simpang Lima during your recent visit to Semarang and for sharing your appreciation with us. We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on our service and staffs are most gratifying and will be shared with the whole team. We are most concerned with the satisfaction of our guest and your comments is a great value to us. It allows us to ensure and improve the quality of service we want to offer our guest. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to ibis Semarang Simpang Lima. Kind regards, Wiwied Pujiono General Manager Ibis Semarang Simpang Lima

6/10 Okay

Marina, Jakarta

The place is very closed to Simpang Lima road
Best location.
Response from Wiwied Pujiono on 11 Apr 2015
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Pujiono General Manager Hotel Ibis Semarang Simpang Lima

10/10 Excellent

Satya, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Clean hotel in the city center. Everything walking distance.
Response from Wiwied Pujiono on 11 Apr 2015
Dear Guest, We would like to thank you for choosing ibis Semarang Simpang Lima during your recent visit to Semarang and for sharing your appreciation with us. We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on our service and staffs are most gratifying and will be shared with the whole team. We are most concerned with the satisfaction of our guest and your comments is a great value to us. It allows us to ensure and improve the quality of service we want to offer our guest. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to ibis Semarang Simpang Lima. Kind regards, Wiwied Pujiono General Manager Ibis Semarang Simpang Lima

10/10 Excellent

Rod, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Good sized room, always kept very clean. Good location with very friendly and helpful staff.

8/10 Good

ST n Ann, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and helpful staff
Ms. Ira , one of the staff spoke good English n helped us to plan our sightseeing in Semarang. She even got us a courteous and patient taxi driver . Thanks Ira, you are awesome.

6/10 Okay

sabrina, jakarta

Liked: Cleanliness
Disliked: Room comfort
just stay for 5 hours sleep, not much that i can share, the bed is too firm.

8/10 Good

missMoose, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Spent one night staying at this place. Wasn't too eager to book here at first, as I was a bit disappointed with its sister company in Yogyakarta. But I took the chance and was pleasantly surprised. While the TV was too small (compared to other hotels in the same price range), overall the room was satisfactory. The linens smelled fresh, clean, enough space to move around (esp. when you have kids in tow). I'm mostly impressed by the little detail often overlooked by other hotels: the cleanliness of shower stall. In this case, they remember to wipe those soap scums off the glass wall, and I really, REALLY appreciate that. There's nothing more aggravating staying in a hotel with dirty linens and dingy bathroom. But this place stood above that. If there's a suggestion for improvement I can give, I'd say, I'd love to see more toiletries in the bathroom (shampoo, toothbrush,etc). Not that I didn't pack my own, but sometimes there are travelers who, for whatever reason, would need them in emergency. I definitely would love to come back, and refer this place to friends.

8/10 Good

Hendera, yogyakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean
Everythings were great. But only have very small parking area.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ideal location
In general it was OK because location is close to places we like to visit and also seems to be value for money but there are a few things that I like to add: 1. The eating place for breakfast & lunch was not too large (maybe 15 x 10 sqm but it was divided into two sections, smoking and non-smoking which was smelly for us who doesn't smoke; our soap dispenser did not work properly even after being 'fixed'; towels was not in their best condition and more on the worn side, service is OK but acceptable.

8/10 Good

Iwan, Auckland - NZ

Liked: Staff & service
My stay at Ibis Semarang
Overall is OK coz it is value for money. Downside of the stay: Soap dispenser was not working properly and the towels was a bit worn and not in the best condition and there weren't any gym facility. Upside things: Location is very strategic and close by to an area good for exercise and close to local foods.

10/10 Excellent

PC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

regular traveller to Indo

Liked: Cleanliness, staff & service, room comfort
Location, amenities & service
This is a great place to stay. Good price, convenient location for shopping, dining and touring historic Semarang (Kota Lama China Town). Friendly and helpful staff, great breakfast bar and free cable internet to the room was a great extra! Will stay again when next in this town full of history.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wimpy

Liked: Cleanliness, staff & service, room comfort
Good room good view
All is good especialy the room rate was perfect Walking distance to shoping center a food court

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Ibis Semarang
good location ,it is at simpang lima in Semarang City and close to everything,hotel facility is quite good but,hotel towels and bed sheets need change due to colour so look dirty.

8/10 Good

Helen, Ventura, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll like it
We stayed at the Ibis Semarang Simpang Lima for 2 nights in July 2010. It is in a convenient location adjacent to a nice mall with a convenient food court in the basement. The hotel had free cable connection for your computer and it was great. The staff was so friendly and helpful especially the restaurant/bar staff. Had a great world cup spread and 2 big screens. Couldn't find better for the price and would stay there again.

8/10 Good

globetrotter mom

Liked: Cleanliness, staff & service, room comfort
very good location for the price
Located near the shopping and dining center of the city. The room was clean,though a little bit too small. Service was good, staff were polite and good price too.Recommended.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Reviews
(+)Kelebihan • Lokasinya strategis krn terletak tepat di tengah Kota Semarang sehingga aksesibilitas nya mudah. • Kamarnya besar & nyaman. Oh iya dan kedap suara. • Karyawannya ramah. Terutama mba di resepsionis yang sdh sangat membantu dlm proses refund. (–)Kekurangan • Di kamar kami lt.9, sehari sebelum keluar terdapat bau pesing yang berasal dari AC (mungkin). • Siaran TVnya banyak yg hilang / mengalami gangguan.
Stayed 3 nights in Jul 2023

10/10 Excellent

Hartono

Stayed 1 night in Jun 2023

10/10 Excellent

ARIANTO

Stayed 1 night in Jun 2022

8/10 Good

Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルな価格・衛生面も悪くない安定の宿泊先です。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ショッピングに最適な立地のホテル。
空港から20分で到着する便利なホテル。ショッピングモールやデパートもある買い物には困らない立地。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019