I have very low standards when staying at 3 star hotels and for the record, during the trip I stayed at 3 star hotels most of the nights (except the night at fosshotel glacier lagoon). I was overall satisfied with the hotels EXCEPT this one.
1. One of the two main lights was OUT which leaves us with two tiny lamps and one main light on ceiling.
2. Bathroom shower stall does not drain fast enough - water all over the bathroom & Bathroom smells & Tiny sink
3. Heater is not warm. It was the COLDEST NIGHT in Iceland - I had to sleep with short pants and short sleeves at other hotels cuz it gets hot but at this hotel, I had to put on long pants and it still was not enough.
4. The curtain does NOT CLOSE all the way - I had to use my clip to hold the curtains together.
5. Front desk staff was okay but when I asked her if she could put me down on Northern light wake up knock list, she said she doesn't do that service for no reasons - She literally said "I don't do that service today. I just don't" (there even was a tour group in the hotel)
6. at 9 am, a cleaning staff was unlocking our door just assuming we have checked out because tour group ppl have left. After I asked them what's going on from the inside they stopped trying to open the door and left WITHOUT apologies.
Even after reading my review, if you are still planning on staying here, make sure you bring a CLIP, EXTRA BLANKET, A SIGN that reads 'we have not checked out', LIGHT BULB, and DRAIN CLOG REMOVER.