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Reviews of OYO 966 Segamat Red Orange Hotel Sdn Bhd

2 out of 5
OYO 966 Segamat Red Orange Hotel Sdn Bhd
no 42 Jalan Genuang, Segamat, Johor

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall okay price, clean, hot shower, provided towel , bed and blanket but need some energy to climb stair to room at level 3 .
Stayed 2 nights in May 2021
Response from Jackson on 27 May 2021
Hi, thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Jackson

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Joey on 6 Feb 2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

4/10 Poor

Mastura

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy customer
The room have bad smell!.. The water heater also not function well..
Stayed 1 night in Dec 2019
Response from OYO on 21 Dec 2019
Hi, Mastura! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Kevin

8/10 Good

MHzir

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Location, Price and Space.
Stayed 1 night in Jul 2019
Response from Ravneet on 26 Jul 2019
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Ravneet

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019
Response from Ravneet on 22 Jul 2019
We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Nearer town but the air conditioner was placed wrongly.
Stayed 2 nights in Mar 2019
Response from intan on 3 Apr 2019
sorry

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its location and value for money. Will definitely come back to stay again.
Stayed 1 night in Mar 2019
Response from intan on 3 Apr 2019
thank you

10/10 Excellent

Sulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from ana on 21 Aug 2018
terima kasih

6/10 Okay

Zhi Hui

Liked: Property conditions & facilities, room comfort
There was no elevator. Need to pay RM20 for an extra pillow. Need to drive to go to the town centre. Might be inconvenient for those not driving.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall.. nice & good
Stayed 2 nights in Mar 2018
Response from ana on 25 Apr 2018
tq for reviews

10/10 Excellent

Shamrizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Dec 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

shey, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Booked family deluxe room. Really comfortable as there is 2 king size beds on elevated flooring. Simple room, but clean and comfortable enough at the heart of segamat
Stayed 1 night in Dec 2017
Response from Ana on 8 Dec 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2020
Response from OYO on 28 Jan 2020
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin

8/10 Good

norziana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Zara on 28 Aug 2019
We’re grateful Norziana that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Zara