Lobby

Reviews of Country Inn & Suites by Radisson, Seattle-Tacoma International Airport, WA

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2853 out of 4584 reviews" "
Rating 8 - Good. 1100 out of 4584 reviews" "
Rating 6 - Okay. 367 out of 4584 reviews" "
Rating 4 - Poor. 149 out of 4584 reviews" "
Rating 2 - Terrible. 115 out of 4584 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HYOSEON

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, safe and convenient.
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

6/10 Okay

Linda A.

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, very friendly and helpful. The room is great!
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and friendly, breakfast was great, easy to get around with the airport shuttle
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

6/10 Okay

Sean

Liked: Amenities, property conditions & facilities
It was close to the airport and some fast food place
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the service. The pool area was nice, but just felt a little bit cold.
Stayed 2 nights in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Joyce, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with staff friendliness even during busy checkin. The interior common areas and the room of a king be on 3rd floor were modernized. No carpet which was surprisingly pleasant. As soon as I stepped in the room, I was reassured of the cleaniness by mild smell cleaner. Bed was very comfortable with fresh linens and pillows. Bathroom was very modernized. Free breakfast buffet included many choices, very good!
Stayed 2 nights in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic from the reception staff, airport pickup was nice and quick and the driver Jon was lovely and helpful.
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. I will stay there again when I need to be near the aiport.
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

6/10 Okay

Kenneth

Travelled with family
Disliked: Property conditions & facilities
Elevator was not working during our 1 night/2 days stay. I walk with walking stick and my room was on 2 floor, a bit inconvenient. Room size is huge but I found there were soft spots in the carpet. There was a lady asking for late check out and arrange shuttle bus service to the airport, although her request was kind of unreasonable or redundant, one of the service rep laugh out loud when she heard of the request, kind of unprofessional. Lastly, the hotel hallway was noisy in the morning when staff started to clean up the room, so if you stay in the room late, you definitely will be woke up by the cleaning crew.
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us . Thank you for your feed back we will address your concerns.

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good property. Friendly staff, actually one of the nicer lunges for breakfast. Only hit against the hotel was elevator wasn't operable
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Theresa, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

JANICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from fd on 2 May 2024
Thank you for staying with us .

8/10 Good

PATRICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and decent. The AM shuttle bus driver was very friendly and funny.
Stayed 1 night in Apr 2024
Response from fs on 28 Apr 2024
Thank you for staying with us .

2/10 Terrible

EVELYN

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from fd on 2 May 2024
Thank you for staying with us .

10/10 Excellent

Susan D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the features and the amazing breakfast choices.
Stayed 1 night in Apr 2024
Response from fs on 28 Apr 2024
Thank you for staying with us .

6/10 Okay

Christina

I found a popsicle stick between the mattresses.
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

8/10 Good

Lizabeth, Seattle

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The floors were dirty
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Julie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Nivia, Chino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Susan

A great stay, no complaints
Stayed 2 nights in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Eleanore

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay. Coming back again soon
Stayed 1 night in Apr 2024

6/10 Okay

jerome

Travelled with partner
Liked: Staff & service
When we went to the room they gave yummy it was half clean and dirty . They put us in another room which the volume on the tv didn’t work so they had me try to fix it then a worker came and tried she couldn’t get it working then someone else came and couldn’t get it working so at 7:30 that night we had to move rooms again was not impressed
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you’re heading to the airport early or get in late. Parking was easy. Breakfast was just okay. Room was clean and comfortable.
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Jane Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and nice breakfast
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Viacheslav, Vinnitsa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

8/10 Good

Kim, Twin Brooks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but elevator was inoperable and had been for a few days.
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

6/10 Okay

Wilmer

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Elevator was acting weird.
Stayed 2 nights in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for an early flight. Very satisfied both times. Great location and price.
Stayed 1 night in Apr 2024
Response from fd on 28 Apr 2024
Thank you for staying with us .

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly-especially appreciated at 1AM!!
Stayed 1 night in Apr 2024
Response from fd on 22 Apr 2024
Thank you for staying with us .

4/10 Poor

Paramjit

Liked: Cleanliness, property conditions & facilities
Very close to airport but far from downtown.
Stayed 2 nights in Apr 2024
Response from fd on 22 Apr 2024
Thank you for staying with us .

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, convenient hotel near the airport. Stayed one night after a long flight and got a good night’s sleep before heading home.
Stayed 1 night in Apr 2024
Response from fd on 22 Apr 2024
Thank you for staying with us .

4/10 Poor

Norbert

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The cleaning person left the door to the room open (the bottom lock blocked the door from closing). After reporting this to the front desk, no one cleaned up or replaced the towels with clean ones the next day. Poorly
Stayed 4 nights in Apr 2024
Response from fd on 22 Apr 2024
Thank you for staying with us and for your feed back .

10/10 Excellent

Ral, Sitka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and good follow through with text messages. Prompt shuttle!
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us .

6/10 Okay

Alvin

Travelled with group
Liked: Cleanliness
I was on the 3rd floor and the only elevator they have is not working throughout my stay
Stayed 2 nights in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us .

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service, amenities
Service was excellent , friendly and attentive. Rooms were ok nothing to brag about. Breakfast was good. Dinig area has ample seating.
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us .

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Airport shuttle fast and efficient. Industrial/airport area, but a few decent and one nice restaurant within walking distance. Elevator not working when stayed, so little less nice for the traveler with checked luggage.
Stayed 1 night in Apr 2024
Response from fd on 22 Apr 2024
Thank you for staying with us .

10/10 Excellent

Maritry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some walking distance to fast foods but if you want a restaurant you will need a car.
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us.

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice, comfortable beds. Coffee available all day. Big tv.
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us.

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from fd on 22 Apr 2024
Thank you for staying with us .

8/10 Good

Cherryl, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. We didn't spend much time in the hotel due to the running and stomping in the room above us. This went on until after midnight both nights. Overall the hotel was nice and very clean but it could have been much quietier.
Stayed 2 nights in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us.

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was OK outside beside the amount of smokers, Elevator Broken (had to walk with stroller and bags upstairs), Service was OK not great / Breakfast was horrible so I had toast and my family had cereal / Beds were hard with not enough pillows (pillows were also very small) / TV remote was sticky / End table had a piece missing on the top / Floors were thin as paper / Bedspread had stains. Was low cost at $130ish a night, but overall, would never stay again.
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us. Thank you for your feed back .

8/10 Good

Merafe

Liked: Property conditions & facilities
Very nice & clean & smells nice
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us.

10/10 Excellent

Arthur, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was limited to a casino with poor food. Without your own transportation, this is not fun
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us.

6/10 Okay

Debra

Liked: Cleanliness, staff & service
This was an adequate place to stay. The elevators were not working which was an inconvenience. Staff is nice and everything was clean.
Stayed 1 night in Apr 2024
Response from fd on 21 Apr 2024
Thank you for staying with us.