Elevator was not working during our 1 night/2 days stay. I walk with walking stick and my room was on 2 floor, a bit inconvenient. Room size is huge but I found there were soft spots in the carpet. There was a lady asking for late check out and arrange shuttle bus service to the airport, although her request was kind of unreasonable or redundant, one of the service rep laugh out loud when she heard of the request, kind of unprofessional. Lastly, the hotel hallway was noisy in the morning when staff started to clean up the room, so if you stay in the room late, you definitely will be woke up by the cleaning crew.