We had stayed at this quaint inn last year and we had a positive experience; therefore, we decided to stay there again. Unfortunately, this time was a major disappointment. It was uncomfortable and frustrating. The building is charming and conveniently located in Seaside, close to the beach and restaurants in walking distance. First of all, the young man who checked us in displayed a total lack of courtesy, no good manners, no welcoming attitude, and poor customer skills; all these, the opposite of what one expects from hotel staff. He seemed more interested in his phone than in being professional. The room was charming but the walls have no insulation so one can hear virtually everything from other rooms; all types of bathroom sounds and loud conversations. There's no thermostat in the room so there's no way to control the temperature. Radiators maintain the room warm; rather, too hot in the middle of the night. The piece of metal that holds the shower head in place was broken. We asked for it to be repaired. When we inquired about the status of the repair, this man replied: "I'm sure it was repaired ... but I'm not sure." It had not been repaired. When it was finally fixed, the new piece that replaced the old one could not hold the shower head in its place. It kept falling off, causing the water to go all over the bathroom, and making it quite uncomfortable to have a simple good shower. We are not going to stay there again.