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"The room was kept very clean and tidy, the staff incredibly helpful and kind. The lodge was such special place to be and being able to interact with the elephants was a "Bucket List" experience. The staff look after the elephants very well. A wonderful experience. Thank you, we absolutely loved our time at Mason Elephant Lodge. "

"The staff were amazing and very helpful, the room was stunning and the hotel grounds were also. The food was amazing and so was happy hour. We did Yoga and learned to make offerings, was an amazing experience all round. Would definitely recommend and would definitely go back. "

"5 stars! Beautiful hotel with first class service. They had a kids center for kids and an onsite petting area with various animals. Their breakfast and dinner buffets were also amazing and the room views are spectacular! "

"Heavenly"

"Loved, loved, loved. The staff is phenomenal. Everything is spotless. The grounds are small, but picturesque. They have a great restaurant attached to the hotel and across at another property. A money changer’s is next door, so is a nail salon, and a Circle K is a few steps down the street. The free shuttle into town is great, but Grabs are also incredibly cheap. "

"Mandapa, a Ritz-Carlton Reserve is, without question, the best hotel I have ever experienced in terms of natural beauty, setting, and design. The property blends seamlessly into its lush Balinese surroundings while offering refined, modern Western luxury. Every detail—from the architecture to the decor—feels intentional, serene, and deeply connected to nature. The service is absolutely top-notch. The entire staff is a true joy to be around: warm, attentive, genuinely happy, and always willing to help. Each guest is assigned a personal butler, which elevates the experience even further. Our butler, Agung, was exceptional—thoughtful, proactive, and incredibly kind—making our stay effortless and memorable. This was my second time staying at Mandapa, and it certainly will not be my last. I wholeheartedly recommend it to all my family and friends. You truly do not need to leave the property to have a perfect vacation. Mandapa offers everything on-site: immersive nature experiences, a beautiful temple, rice fields, outstanding restaurants and bars, a world-class spa, a fully equipped gym, and endless opportunities to relax and reconnect. It is the kind of destination where the vacation is simply being there."

"The most breath-taking and memorable place we've ever stayed. It truly defies belief! Every inch of this property is stunning, pictures could never do it justice. The staff here are extremely friendly and helpful, and truly get to know you and care about making your stay as incredible as possible. If they can go above and beyond in any way, they will! I could not recommend Ayung Resort more, and you will not regret it should you choose to stay here!"

"A perfect paradise- clean, peaceful, beautiful, relaxing. One of the best places stayed, ever! Staff is exceptional. Beautiful location - in a lush tropical jungle, with a river and a waterfall right on premises. Everything is 10 out of 10 in terms of customer experience, services and amenities "

"Friendly and helpful staff"