2/10 Teruk
Jean-Luc
20 Jul 2025
Upon arrival I discovered there was no hot water; no possibility of a shower after a long drive. Could not evev wash my hands with warm water. The desk clerk knew nothing of this. Really? By the time I left for my flight home this morning the situation was unchanged. This is totally unacceptable. The room was dingy; only one undersized piece of art on the wall and screws on another where a frame might have once hung. There was no night stand lamp, making it a bit hasardous switching off the overhead light and getting in bed. There were a couple hairs on one of the pillows, strongly suggesting they did not change the pillow cases from the last guest. While their website states there is a free continental breakfast, a discreet sigb in the office area adds that the breakfast is available upon request. It is supposed to be a smoke-free location but the unmistakable odour of burnt tobacco was easily detected. I did not anticipate having to share a bathroom. Going back on their website I can see the subtle use of abbreviations when referring to this situation so that they can claim to have been up front, but it really isn't. It is no suprise, given all of the above that I could not wait to leave at first light. I highly recommend Expedia carefully review its rating of this establishment. Just send a staff member there for 1 night.
Jean-Luc
Menginap 1 malam pada Jul 2025