Hotel Mesra Haiwan Kesayangan di Mata Air Panas Saratoga

"The hotel changed my room without letting me know and then would not accommodate to get me back to the room I originally booked. They cited that it is their policy if si book through Expedia. The hotel is brand new and is still in the cleaning process of the construction stage."

"A nice place overall with a special historic feel. Friendly staff, clean place with all basics you need. The pool was not open (even though it was past Memorial Day) and the refrigerator door did not close tightly."

"The hotel was clean. It had two outdoor sitting areas, plus lots of indoors seating. It had a pool and exercise room which I did not have time to use. The room was bigger than expected with a sitting area and desk, plenty of counterspace, etc. All was good."

"The staff is the best.Especially the girls in the afternoon they treated my granddaughter very well.Great job"

"Great simple intelligent set up. Very easy We will be back. The breakfast sandwich at compadre diner was most excellent too. What a great bunch of people."

"The cost of using the spa per person"

"The staff was great and helpful. The breakfast bar was spotless and well maintained! Our room was disappointing as it was pretty beat up and the floors were dirty, not even swept well. On a good note, the bed was very comfortable. We didn't spend a lot of time in our room, but it could have been cleaned better."

"Charm in abundance convenient location and uniformly friendly staff."