Premium bedding, desk, free WiFi, wheelchair access
Check availability

Reviews of Hotel Walter

4 out of 5
Hotel Walter
Aleja Bosne Srebrene bb, Sarajevo

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 18 out of 41 reviews" "
Rating 6 - Okay. 10 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Montanna, Memphis, TN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind and helpful! It is not in the center, but tit is worth the stay because of the beautiful atmosphere and friendly staff!
Stayed 14 nights in Jan 2020
Response from Alma on 19 Jan 2020
Thanks for taking the time to leave a review. You were a wonderful guest and we hope to see you again at our hotel. Walter Hotel Sarajevo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. A la carte breakfast if not many guests in the Hotel for a buffet. All the food was good. Internet access was excellent. We had a long stay and having parking included was a bonus. Will stay there again. Not in the centre location but suited for our purpose.
Stayed 12 nights in Dec 2019
Response from Alma on 19 Jan 2020
Thanks for taking the time to leave a review. We hope to see you again at our hotel. Walter Hotel Sarajevo

8/10 Good

Sn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, stuff was nice, price was good for
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Front desk on 29 Mar 2019
Dear, thank you for your review, Kind Regards

6/10 Okay

hasan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

8/10 Good

Ali, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel for student but is good because without noise and clean too
Stayed 2 nights in Nov 2018

6/10 Okay

mateen

Liked: Cleanliness, staff & service
Slipper, carpet, more shampoo needed direction of qible must be seen on the ceiling
Stayed 1 night in Nov 2018
Response from Front desk. on 17 Nov 2018
We're sorry you were unhappy and we'll try to fix the issues you notes. Thanks for letting us know.

10/10 Excellent

Mo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is nice and reasonably good
Nice hotel and clean Area and friendly staff ‘Good food
Stayed 9 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great, helpful and informative - even ran a load of laundry for me! The room was nice if a bit small, clean and updated. The overall ambience of he hotel could be better, with elevators that don’t always work and a slight feel of having seen better days. Free breakfast is a definite plus.
Stayed 1 night in May 2018
Response from Emiran on 21 Jun 2018
Thank you for your review. We apologize for the elevator situation, it has been fixed.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Okay
It was alright. Fine place to stay the night but didnt offer much other than that
Stayed 5 nights in Nov 2017
Dear, thank you for your kind review. We appreciate it. Marketing team

8/10 Good

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 7 nights in Jul 2017
Thank you for your review. Kind regards Naida, reservation department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
The hotel is new, very clean, staff is very friendly and willing to help. Location is convenient for easy access from main roads. Maintenance of the amenities has some room for improvement.
Stayed 3 nights in Jul 2017
Thank you for your review. Kind regards Naida, reservation department

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Comfortable, with buzzy cafe on ground floor.

6/10 Okay

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
OK if you smoke, beware otherwise
Friendly service, decent breakfast and clean rooms are the positive aspects, but it has been a while since I felt so uncomfortable in a hotel: There was heavy smoking in the lobby and noticable indirect smoke the rooms due to the ventilation which connected the whole building. Couldn't regulate the temperature in the room, it always felt too hot. The hotel is far away from the city center and the local area rather unattractive.

6/10 Okay

ERIK, Denver

Liked: Cleanliness, staff & service
Not a four star place
The synopsis makes this place seem nicer than it actually is. It is comparable to a budget hotel in the US or W. Europe; it does not seem like a four star hotel. The price I paid was also comparable to a budget hotel elsewhere, you can probably get more for your money elsewhere in Sarajevo. The 'designer toiletries' were ketchup-type plastic packages of liquid soap. There was nothing in the refrigerator (no minibar) and no bottled water. Only had one of each type of towel, so if I showered twice in a day I had to reuse still-wet towel or dry with the hand towel. Nothing terribly wrong with the place, but it was disappointing when it came to the little things and in comparison to the hotels.com profile.

10/10 Excellent

Todd, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Quick stay for me but the hotel and staff were excellent. Very clean room and extremely helpful, polite staff.

6/10 Okay

Sitong

Liked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Ilinka

Travelled with group
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Supert personale. Men det var ikke alt som så nytt og fint ut på hotellet
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
좋은 호텔
대학교 및 아파트 단지 인근 지역 호텔이므로 조용함. Tram 이용해서 시내에 접근 용이. 주변에 Local Food 식사 가능한 Restaurant, Cafe 있음.
Stayed 2 nights in Oct 2018
Response from Front desk on 15 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok, the room was clean. But breakfast was just for the checkbox. There is something to eat, but no choice and quality is bad.
Stayed 3 nights in Sep 2018
Response from Hotel Emiran on 16 Oct 2018
Dear, thank you for your feedback, we will try to fix it.

4/10 Poor

Zeljko

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Hotel Emiran on 26 Aug 2018
Dear guest, we are sorry if you experienced something that made you review us like that. Can you please advise so that we can improve it ?

6/10 Okay

cesar

Liked: Cleanliness
Stayed 1 night in Jun 2018
Response from Front desk. on 29 Jun 2018
Thank you for your review. Kind regards.

8/10 Good

Maxim

Liked: Room comfort
Stayed 1 night in Mar 2018
Response from Hotel "Emiran". on 23 Mar 2018
Thank you for your review.

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exc
Everything was excellent
Stayed 1 night in Oct 2017
Thank You for your review. We're glad you enjoyed. Best regards

8/10 Good

antonio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Thank you for you review. We appreciate. Naida Reservation department

8/10 Good

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idän ja lännen kohtaaminen.
Hyvässä kunnossa oleva uudehko hotelli. Siisti kaikkialla. Alakerrassa isohko kuntosali hotelleja ajatellen. Alhaalla myös pieni, mutta hyvälöylyinen Harvian suomalainen sauna. Vieressä isompi turkkilainen sauna. Aamiainen naudanmakkaroineen ja kananmunineen. Kahviautomaatti. Kunnon leipää ei ole. Aamiainen siis hiukan vieras suomalaiseen makuun. Kyseessä on osin muslimimaa ja hotellivieraissa paljon arabeja Saudi-Arabiasta ja Dubaista. Tyttäreni sai pyynnösta hedelmälautasen, koska hän on vegaani. Asuinhuoneessa vain yksi pieni roskakori kylpyhuoneessa. Itse huoneeseen olisin kaivannut kunnon roskakoria. Hotellin läheltä kulkee ratikka numero kolme keskustaan, jonne on matkaa noin yhdeksän kilsaa. Ratikkapysäkeillä on välillä riippukeinuja! Keskustassa Sasan ravintolassa on erinomainen ruoka. Mies on asunut pitkään Englannissa. Tehnyt jopa keittokirjan. Ei käytä ollenkaan lihaa ruokiinsa, vain kasviksia ja kalaa. Elämäni parhaimpia annoksia.
Stayed 2 nights in Jul 2017
Thank you for your review. Kind regards Naida, reservation department

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell en bit utanför stan. Helt klart värt det med tanke på hur billig taxin var
Stayed 2 nights in Jul 2017
Thank you for your review. Kind regards Naida, reservation department

10/10 Excellent

Yung-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一住的飯店
雖然離市區有點遠，但是離機場非常近，交通也方便。坐電車很快就到達觀光景點。
Stayed 2 nights in Jul 2017
Thank you for your review. Kind regards Naida, reservation department

8/10 Good

markus, graz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes Hotel 2 km vom Flughafen
Emiran ist ein modernes Hotel, ähnelt dem Motel One Konzept, ( weniger ist mehr), die Zimmer sind sehr modern und praktisch eingerichtet, es gibt superschnelles W-Lan, das Frühstücksbuffet ist üppig, es eird frische Eierspeise gemacht(!), Rezeptionisten/innen sehr freundlich und hilfsbereit. Empfehlenswert!

6/10 Okay

Filip

Liked: Cleanliness, staff & service
Långt från centrum
Hotellet låg inte, så som angavs här på hemsidan, 2,2 km från Sarajevos centrum utan 35 minuters buss-/spårvagnsresa därifrån. Detta påverkade vår vistelse ganska starkt negativt, och hade vi vetat detta hade vi valt något annat hotell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel!

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandro

Disliked: Staff & service
Generally the organization must be better. Fitness were closed for maintenance and noone informed me. Room clean and quite confortable.

8/10 Good

mounir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

José Luiz, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Tudo muito limpo. Uma linda mensagem estava nos esperando no quarto.excelente cafe da manha

8/10 Good

MERTER, Tekirdağ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle tavsiye ederim.
Ülkemizdeki "uygulama oteli" ne benzer bir mantık ile faaliyet gösteren bir tesis. Eşimle birlikte 2 gece konakladık. Üniversiteli gençlere "özel yurt" hizmeti de veriyor, son derece temiz, bir o kadar da güler yüzlü ve candan hizmet vermeye çalışıyorlar. Havaalanından otele ücretsiz ulaşım sağlıyorlar. Resepsiyonda bulunan yetkili genç bayanın Türkçe konuşması ve bizimle ilgilenmesi çok hoşumuza gitti. Başçarşı'ya uzak diye tercih edilmemesi yanlış; otelin 100 metre ilerisinden tramvay geçiyor ve sizi 15-20 dk sonra başçarşının göbeğine bırakıyor. Rahat, güvenli, hesaplı ve en önemlisi kaliteli bir konaklama için mutlaka ilk tercihiniz olsun.

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort