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Reviews of Pinn-N4E2Ⅰ

2.5 out of 5
Pinn-N4E2Ⅰ
8-7, Higashi 2chome, Kita 4jyo, Sapporo, Hokkaido

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 31 out of 89 reviews" "
Rating 6 - Okay. 5 out of 89 reviews" "
Rating 4 - Poor. 3 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
the aircon, lighting fitting were very dusty, dish rack rusty
Stayed 5 nights in May 2023
Response from by maneger on 25 Sept 2023
sorry for your uncovenince thank you for your massege

8/10 Good

Nirada

Stayed 7 nights in Feb 2023
Response from manager on 25 Sept 2023
thank you for stay our hotel hope to see again

6/10 Okay

Mayumi

Business traveller
Stayed 11 nights in Jun 2021
Response from PINN on 2 Jul 2021
この度はPINNにご宿泊頂きまして誠にありがとうございます。またのご利用を心よりお待ちしております。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient and nice place to stay. It is near to amenities and transport stations. The place is clean and modern. The staff are very friendly and responsive.
Stayed 4 nights in Dec 2019
Response from Kate on 27 Dec 2019
Dear guest, Thank you for staying with us! We are glad to hear you like our hotel and service. Thank you very much! We are looking forward to see you next time! PINN

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room was very spacious and neat. However there was a lack of essential amenities including an ironing board and iron (despite there being a washing machine). In addition, the instructions to use the stove and washing machine are in Japanese with no translation, which made it incredibly hard to understand even with Google translate. But, they were quick to help when in need.
Stayed 3 nights in Dec 2019
Response from PINN staff Ria on 12 Dec 2019
Thank you for staying at PINN-N4E2l! We‘re delighted to be your accommodation during your stay here in Sapporo. Your valuable opinions and comments will be used as a reference for future operations. And hopefully we can add more amenities that could make your stay more comfortable. Looking forward to your next visit!

8/10 Good

Vivian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Nice clean apartment, very convenient, walking distance to most sightseeing places. Somehow the sofa in the living room is in really bad condition.
Stayed 2 nights in Jul 2019
Response from PINN staff Ria on 22 Jul 2019
Thank you for staying with us at PINN-N4E2l! It was our pleasure to accommodate you. We’ll take a look at the sofa, thank you for bringing that to our attention. Your valuable opinions and comments will be used as a reference for future operations. We are looking forward in seeing you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice appartment. Easy checkin procedure. Good location
Stayed 2 nights in Jul 2019
Response from PINN staff Ria on 20 Jul 2019
It was our pleasure to have you staying with us at PINN-N4E2l! Thank you for the appreciation of our hard work to make you feel welcome. We love your feedback and it helps us stay motivated in serving our guests. We look forward to your next visit!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location small and portable room
Stayed 2 nights in Jun 2019
Response from PINN staff Ria on 4 Jul 2019
It was our pleasure to have you staying with us at PINN-N4E2l! We are happy you find our place comfortable and satisfying. We love your feedback, thank you for your time giving us one. Come and visit us again when you’re in Sapporo.

10/10 Excellent

ADELINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from GLOWL on 17 Feb 2019
Thank you so much for staying with us! We appreciate your feedback. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment exceeded our expectations. It was very cosy and clean with seperate sleeping/living spaces. Although it looks quite small - there was more than enough space to be comfortable. PINN-N4E21 were easy to communicate with prior to check in. The online check in system was easy to use when we arrived. We had no personal contact upon arrival - which didn’t seem to be an issue for us. Great location! Close to a big shopping mall. Safe and very secure apartment. Thanks for the great stay.
Stayed 1 night in Jan 2019
Response from PINN on 24 Jan 2019
Thanks for staying with us. It was our pleasure having you in our hotel. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING PERFECT!
Stayed 3 nights in Jan 2019
Response from GLOWL on 16 Jan 2019
Thank you for staying with us! We’re happy you felt everything’s to your liking. Come and visit us again!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Amazing compact yet fully loaded apartment
Stayed 2 nights in Dec 2018
Response from GLOWL on 1 Jan 2019
Thank you for leaving a positive feedback! It’s our aim to show great hospitality to our guests. Thank you for staying with us! See you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from GLOWL on 21 Dec 2018
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

chiaw swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from GLOWL on 27 Nov 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from GLOWL on 17 Nov 2018
Thank you for staying with us! Hope to see you again!

10/10 Excellent

NOR DALILA, aboutv5km feom city centre. opposite tesco and sho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than happy
The room was amazing even its a bit small. Considering its a Japanese standard its more than enough. But the amenities provided is more than sufficient. It provides induction cooker, washing machine, heater, aircond, microwave, refrigerator and some basic kitchen utensils. The room is sparkling clean. Located near to Sapporo station and Odori park area. 7 eleven, family mart and Aeon grocery is in walking distance. There is a lot of shopping mall nearby. Nijo Market, Tanukikoji Arcade are also can be reach by foot. It is in a quiet and safe area. Room have no view. Overall it is a pleasant stay. Self check in was not so bad.
Stayed 4 nights in Sep 2018
Response from GLOWL on 14 Oct 2018
Thank you so much for your amazing review! See you again!

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Sapporo apartment near the JR Station
Automated check-in process was a bit frustrating, but otherwise everything was fine and the apartment was conveniently situated for tourists.
Stayed 4 nights in Aug 2018
Response from GLOWL on 14 Oct 2018
Thank you so much for reviewing! We’ll do our best to address your concern on checking in for our future guests as well.

10/10 Excellent

Teng

Space and clean
Limited space but apartment plenty new and clean. 1-2 persons just nice
Stayed 7 nights in Aug 2018
Response from GLOWL on 31 Aug 2018
Thank you for staying with us. and thank you for review.

8/10 Good

KENICHIRO, NARA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
札幌駅からのアクセスも良く近くにコンビニもありとてもいい立地でした。 部屋の中もキレイで快適です。 食器も一通りあり、鍋くらいの簡単な料理ならできたかも。 自分は外で食べてたので使用しませんでした。 唯一の不満は建物の階段がやや臭う。 地下？のバーから？ とりあえずなんか臭くて部屋の玄関からトイレにかけてまでその臭いが充満していたことです。 そこまできつい臭いではないのでリビングからは無臭なので基本的には困りませんでした。
Stayed 2 nights in Feb 2024
Response from PINNスタッフ on 14 Mar 2024
当ホテルをご利用いただきまして誠にありがとうございました。お客様の貴重なご意見をもとに今後改善して参ります。

6/10 Okay

SOUSHIN

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from maneger on 12 Dec 2023
thank you so much hope to see you again

8/10 Good

Masahiro

Stayed 3 nights in Aug 2023
Response from by maneger on 25 Sept 2023
arigato gusaimashita hope to see you again

8/10 Good

HIROTAKA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from maneger on 25 Sept 2023
thank you so much hope to see you again

8/10 Good

kotomi

Travelled with group
Liked: Cleanliness
とてもよかったです！
Stayed 2 nights in Jul 2023
Response from maneger on 25 Sept 2023
thank you see you again

10/10 Excellent

MIN

Travelled with group
우선 내부시서이 너무깨끗하고 편리했슴니다. 만약 다음 기회가 있으면 다시 이용하고 십씀니다
Stayed 3 nights in Mar 2023
Response from maneger on 25 Sept 2023
thank you for choosing us hope to see you again

10/10 Excellent

Genshiro

Business traveller
Liked: Cleanliness, room comfort
マンション風形態のホテル
暗証番号のみで入り口も部屋も開錠するマンションタイプのホテル。部屋に一口電気式コンロあり。ロングステイにいいと思う
Stayed 3 nights in Feb 2023
Response from by maneger on 25 Sept 2023
arigato gusaimashita see you again

8/10 Good

Hyeseong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from by maneger on 25 Sept 2023
thank you for your coming and choosing us hope to see you again

8/10 Good

konno

Liked: Cleanliness, room comfort
調味料をいくつか置いて欲しかったです。それ以外はとてもよかったです
Stayed 1 night in Jul 2022
Response from by maneger on 25 Sept 2023
arigato gusaimashita hope to see you again

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020
Response from by maneger on 25 Sept 2023
thank you hope to see you again

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
離札幌駅大約8分鐘，交通十分方便。 自助check in和check平out，指示清晰。 整體乾淨，設施OK。 如果煮食煲大些（28cm或以上）使用時會較方便。
Stayed 8 nights in Dec 2019
Response from PINN Staff Kate on 4 Feb 2020
親愛的旅客，非常感謝您這次入住PINN-N4E2-1酒店！也感謝您的讚美及建議，能夠服務您是我們的榮幸。期待您的再度大駕光臨！

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice bedroom & kitchen, Quiet, Easy and fast check-in/out,
Stayed 15 nights in Dec 2019
Response from PINN Staff Kate on 4 Feb 2020
Dear guest, Thank you for staying with us and the comment! We are glad to know you like our hotel and check in system. Thank you! Hope you welcome you again.

8/10 Good

KA SHEUNG

Stayed 4 nights in Dec 2019
Response from by maneger on 25 Sept 2023
thank you for choosing us hope to see again

8/10 Good

Yi Fan

Liked: Cleanliness, property conditions & facilities
房間有點小
房間空間偏小, 無法將大件行李完全打開 房間的隱密性良好 距離札幌工廠很近
Stayed 4 nights in Dec 2019
Response from PINN staff Ria on 11 Dec 2019
Thank you for staying at PINN-N4E2l! We‘re happy to be part of your Sapporo experience. Your valuable opinions and comments will be used as a reference for future operations. Looking forward to your next visit!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and Clean, Good location nearby JR Sapporo and Sapporo factory.
Stayed 15 nights in Oct 2019
Response from PINN staff Ria on 1 Dec 2019
Thank you for staying at PINN-N4E2l! We‘re thankful to receive your feedback. We strive hard so we can offer clean and comfortable accommodation to you our dear guests. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet stay
Super spacious and big house with big bed b rooms Open kitchen is good for cooking a little Toilet is very spacious Just need to spend sometime doing pre registration of the room Everything else is good Good location Just no free Carpark
Stayed 1 night in Oct 2019
Response from PINN staff Ria on 17 Oct 2019
Thank you for staying with us at PINN-N4E2l! We’re delighted to be part of your Sapporo experience. We’re also happy to know you like the design and layout of our room. Looking forward to seeing you again!

6/10 Okay

SunHee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
가정집 분위기에 깨끗한 숙소.
Stayed 3 nights in Oct 2019
Response from PINN staff Ria on 12 Oct 2019
Thank you for staying with us at PINN-N4E2l! We’re happy to hear from you. And we’ll make sure to strive harder so we can serve you even better next time. So we hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from PINN staff Ria on 6 Oct 2019
It was our pleasure to have you staying with us at PINN-N4E2l! Thank you for the appreciation of our hard work to make you feel welcome. We love your feedback - it motivates us to improve more. We look forward to your next visit!

8/10 Good

S, 東京

Liked: Cleanliness, property conditions & facilities
メールのやり取りもInstructionもすべて英語なので、基本的に日本人向けの宿ではないのだと思います。チェックイン、チェックアウトはすべて無人フロントのタブレットに入力することで行われます。それ自体は簡単です。日本人は顔写真の撮影不要と事前の説明にありましたが、写真を撮らないと手続きの先に進めませんでした。 事前予約しない限り部屋の清掃、タオル交換はありませんが、掃除機もあるので問題ありませんでした。毎朝ゴミの回収だけはしてくれるのですがらゴミ袋の補充がないのだけが不便でした。1LDKを2人で使用しましたが、全体的にコンパクトで、夫婦カップルではない友達どうしだったら泊まるのはキツイです。冷蔵庫は中サイズ。必要最低限のものは揃っていました。が、あったらいいなあ、というような、コーヒーメーカーやトースター、炊飯器、水切りバット、皿拭き用の布巾などはなかったです。
Stayed 4 nights in Aug 2019
Response from PINN staff Ria on 21 Aug 2019
Thank you for staying with us at PINN-N4E2l! It was our pleasure to accommodate you. Thank you for your keen review. We’re happy to hear what are your thoughts about us. Your valuable opinions and comments will be used as a reference for future operations. We are looking forward in seeing you again! PINN-N4E2lにご宿泊いただきありがとうございます！ あなたに対応することは私たちの喜びでした。 あなたの鋭いレビューをありがとう。 私たちについてのあなたの考えを聞いてうれしいです。 貴重な意見やコメントは、将来の運用の参考として使用されます。 またお会いできるのを楽しみにしています！

10/10 Excellent

AKIRA, 埼玉県

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入居する時は 少し戸惑いましたが 部屋は清潔で静かな場所でした。 また 機会が有りましたら利用したいです。 お世話になりました。
Stayed 2 nights in Aug 2019
Response from PINN staff Ria on 18 Aug 2019
Thank you for choosing PINN-N4E2l! Your review is very much appreciated and your valuable opinions and comments will be used as a reference for future operations. We’ll be more than happy to see you again! PINN-N4E2lをお選びいただきありがとうございます！ あなたのレビューは非常に高く評価され、あなたの貴重な意見やコメントは将来の運用の参考として使用されます。 またお会いできてうれしいです！

10/10 Excellent

MEI LING, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店時尚整潔
酒店很時尚, 很整潔, 很舒服, 離札幌站步行大概要十多分鐘, 有點遠 但我們一家租了單車代步, 那就方便得多 下次再來有機會再訂住
Stayed 3 nights in Aug 2019
Response from PINN staff Ria on 16 Aug 2019
Thank you for staying with us at PINN-N4E2l! It was our pleasure to accommodate you. We’re glad you found our location and other amenities to your liking. Renting bicycles was a brilliant idea for a faster way of traveling while enjoying the scenery. We’ll keep on improving our services so we can serve you better next time. We are looking forward in seeing you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
일본에서 가격대비 편의시설,청결상태 완벽한 숙소하고 생각됩니다. 만약 다시 삿포로 방문을 한다면 다시 갈 의향이 있고 삿포로 역에서 걸어서 10분정도입니다. 주변 편의점도 여러군데 있어 전혀 불편한점 없이 6일 지내다 왔습니다. 다만 체크인이 오후 3시인데 무인 시스템이다 보니 무조건 시간에 맞추어야 함으로 일찍 도착했을시 조금 불편할수도 있다고 생각되고 수건이 인당 큰거1개,작은거1개가 제공되는데 장기투숙시 조금은 불편할 수도 있습니다. 이점 외 모든것은 완벽했습니다.
Stayed 5 nights in Jul 2019
Response from PINN staff Ria on 8 Aug 2019
It was wonderful you chose us at PINN-N4E2l! Thank you for telling us your experiences and how you felt staying with us. We’re happy to know all the good things you have to say. We will keep on improving so we can offer better next time you visit. We are looking forward in seeing you again!

10/10 Excellent

Eee, 한국

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4인가족이라 여기 선택했는데 정말 만족했습니다. 무인이라 체크인아웃 걱정했는데 걱정할 필요가 없었어요. 메일로 오는거 잘 확인해서 하면 하기 쉬워용! 수건이 인당 큰거하나 작은거하나로 버텨야하는게 단점이긴하지만 장점이 더 많아요. 삿포로 가면 또 이용하고 싶습니다.
Stayed 2 nights in Jul 2019
Response from PINN staff Ria on 19 Jul 2019
Thank you for staying with us at PINN-N4E2l! We’re happy to achieve our goal of utmost hospitality. Your valuable opinions and comments will be used as a reference for our future operations. We’re excited to see you again!

8/10 Good

KWANGSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from PINN staff Ria on 18 Jul 2019
It was our pleasure to have you staying with us at PINN-N4E2l! Thank you for the appreciation of our hard work to make you feel welcome and comfortable. We love your feedback and we’ll use it to improve our service. We look forward to your next visit!

8/10 Good

I Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的經驗
房間舒適寬敞，設施一應俱全，距離札幌站也不太遠，但沒使用過全自助check in的旅客要適應一下才能成功
Stayed 2 nights in Jul 2019
Response from PINN staff Ria on 12 Jul 2019
Thank you for staying with us at PINN-N4E2l! We’re delighted you found our hotel to your preference. Your valuable opinions and comments will be used as a reference for our future operations. We look forward to seeing you again!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Jun 2019
Response from PINN staff Ria on 9 Jul 2019
Thank you for staying with us at PINN-N4E2l! We’re happy you felt satisfied with our service. We will keep on improving so we can offer better next time you visit. We are looking forward in seeing you again!

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities
廊下やエレベーターがとてもカビ臭かったです。料金を考えると、とても残念でした。
Stayed 3 nights in Jun 2019
Response from PINN staff Ria on 27 Jun 2019
Thank you for staying with us at PINN-N4E2l! We appreciate your feedback, we’ll directly address this matter. And we’ll use that so we can serve you better next time. We are looking forward in seeing you again! PINN-N4E2lにご宿泊いただきありがとうございます。 ご意見をお待ちしております。この問題に直接対処します。 そして、私たちはそれを使って、次回より良いサービスを提供できるようにします。 またお会いできるのを楽しみにしています！

8/10 Good

Verified traveller

Stayed 12 nights in May 2019
Response from PINN staff Ria on 6 Jun 2019
Thank you for staying with us here in PINN-N4E2l! We highly value your feedback and we’re happy you took time to give us one. We hope we achieved our goal of making your stay memorable. We love to see you again!

10/10 Excellent

jinyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
삿뽀로 여행은 핀으로
청결한 숙소 너무 좋았습니다
Stayed 2 nights in May 2019
Response from PINN staff Ria on 13 Jun 2019
It was our pleasure to have you staying with us at PINN-N4E2l! Thank you for giving us a positive feedback. We love hearing from our guests, so thank you for motivating us. We look forward to your next visit!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
房間乾淨舒適，有廚房真的很方便，只是沒有熱水瓶，只有一般燒開水的茶壺有點麻煩。另外空間不是太大，兩人房若打開29吋行李箱會擋住整條路，枕頭也真的如同網友說得非常薄。有一天半夜樓上還傳來非常巨大的聲響把我們都驚醒了，隔音好像不是太好。
Stayed 3 nights in May 2019
Response from GLOWL on 16 May 2019
It was our pleasure to have you staying with us at PINN-N4E2l! Thank you for the appreciation of our hard work to make you feel welcome. We're sorry if one of our guests startled you with their noise. Thank you for letting us know. We will use your feedback to improve our service. We look forward to your next visit!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このように、フロントにスタッフ不在のホテルを利用したのは初めてでしたが、事前のメール等で何も困りませんでした。また次回も利用したいです。
Stayed 2 nights in Apr 2019
Response from GLOWL on 4 May 2019
Thank you for staying with us at PINN-N4E2l! We’re delighted to know you didn’t encounter problems in our check in system. We will still keep on improving to better serve our future guests. We are looking forward in seeing you again!

10/10 Excellent

Norifumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from PINN staff Ria on 24 Apr 2019
It was our pleasure to have you staying with us at PINN-N4E2l! Thank you for the appreciation of our hard work to make you feel welcome. We love your feedback and we’ll use it to improve our service. We look forward to your next visit!