PrezadoAgradecemos seus comentários referente sua hospedagem.Esperamos vê-lo em breve.

Dear Katiuscia.Thank you for your feedback. We hope to see you soon.Regards.

Olá Adi, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraço.

Olá Danubio, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraço.

Hello Edgar, how are you doing?Thank you very much for sharing your experience with us. It is very gratifying to know that you had a pleasant stay at our hotel.It's wonderful to know that our staff was able to provide you with friendly and available service throughout your stay. We are also pleased to hear that the hotel's location met your expectations.Our goal is to ensure that all our guests have a comfortable and convenient stay, and it's great to hear that your room had everything you needed for a functional stay.Once again, we thank you for recommending our hotel and look forward to welcoming you again on your next visit to the region. You are always welcome!Best regards.

Hello Alexandre, how are you doing?Thank you for taking the time to share your comments about your stay at our hotel. We're pleased to hear that you highlighted the friendliness of our staff, the privileged location and the breakfast.We regret, however, that the pillows did not fully meet your comfort expectations. We appreciate your comment and would like to inform you that we have extra pillows available at reception. If you wish, our staff will be more than happy to help you find a pillow that best suits your preferences.Thank you for your overall positive assessment, and we look forward to welcoming you again on future visits to provide you with an even more comfortable experience.Best regards.

Olá Ying, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraço.

Hello Matthew, how are you?Thank you for choosing our hotel and for sharing your experience with us. We are very happy to hear that you had a pleasant stay and that you appreciated the cleanliness of our rooms and our breakfast.We are particularly delighted to hear that our staff, including Tris, were able to make your stay even more special by helping you with all your needs. We will compliment Tris and pass on your thanks.We hope to have the opportunity to welcome you again in the future. Count on us to provide you with another memorable stay.Big hugs.

Hi Cristina we would like to say thank you for your review! We are really happy that you have enjoyed the stay.We hope to see you soon.Big hugs.

Olá Mateus, tudo bem?Muito obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraços.

Hello Antonio, how are you doing?Thank you for your positive comments about our staff and service. We are happy to hear that your stay was pleasant and that you consider our hotel a good choice for the price.We hope to welcome you again in the near future and continue to provide you with a pleasant experience.Best regards.

Olá Indira, tudo bem?Muito obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno!

Olá Tracy, tudo bem?Muito obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno!

Hello Edivar, how are you doing?Thank you very much for sharing your review of your recent stay at our hotel. We are happy to hear that our location on Avenida Paulista met your needs and that you had a comfortable experience with us.Our aim is to provide our guests with a comfortable and enjoyable stay, and we are delighted to know that our team was able to contribute to this.Thank you for choosing our hotel and for giving us the opportunity to welcome you. We hope to have the honor of welcoming you again on your next visit.Big hug.

Hello John, how are you doing?Thank you for sharing your impressions of your stay with us. It is great to hear that you had an overall positive experience at our hotel, especially enjoying our great breakfast and delicious cappuccinos from our machine. In addition, we are happy to hear that you found our location excellent and safe.However, we sincerely apologize for the inconveniences you faced during check-in and regarding the bike rental. We are sorry that there was a delay in the check-in process, and please know that we are working to improve our efficiency in this regard in order to provide a smoother experience for our guests.Regarding the bike hire, we understand that there was a miscommunication, and we appreciate you bringing this to our attention. We are, in fact, in the process of maintaining the bicycles to make them available to our guests as an option for leisure and transportation around the city. We apologize for the inconvenience and assure you that we are working to resolve this issue as soon as possible.If you have plans to return another time, we hope you can enjoy the bikes and explore even more the wonderful region of Avenida Paulista.Once again, we thank you for your constructive feedback as it helps us to improve our services and ensure that we provide the best possible experience for our guests. We hope to welcome you again soon for an even more pleasant stay.Big hug.

Olá Ricardo, como vai você?Muito obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno!

Hi Timothy we would like to say thank you for your review! We are really happy that you have enjoyed the stay :)We hope to see you soon.

Bom dia Shien Jea, tudo bem?Lamentamos por não termos atingido suas expectativas e por não termos concedido a hospedagem incrível que você merece. Nós do ibis Paulista, estamos totalmente comprometidos com a qualidade dos serviços prestados em nosso hotel, e buscamos a melhoria constante e excelência de atendimento e hospedagem. Por isso, caso queira dar maiores contribuições do que impactou negativamente sua experiência conosco, serei muito grata pelas informações e farei uso dar mesmas para buscar as melhorias necessárias para que em uma próxima estada suas impressões .

Olá Agnes, tudo bem?Lamentamos por não termos atingido suas expectativas e por não termos concedido a hospedagem incrível que você merece. Nós do ibis Paulista, estamos totalmente comprometidos com a qualidade dos serviços prestados em nosso hotel, e buscamos a melhoria constante e excelência de atendimento e hospedagem. Por isso, caso queira dar maiores contribuições do que impactou negativamente sua experiência conosco, serei muito grata pelas informações e farei uso dar mesmas para buscar as melhorias necessárias para que em uma próxima estada suas impressões.Abraço,

Olá Eduardo, obrigada pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno!

Olá Adriano, obrigada pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno!

Obrigada por dedicar seu tempo para nos avaliar e dizer o que achou de sua estada conosco. Até breve!

Hi We would like to say thank you for your review! We are really happy that you have enjoyed the stay! We hope to see you soon,

Hi Carl, we would like to say thank you for your review! We are really happy that you have enjoyed the stay! We hope to see you soon,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Olá, Tudo bem? Peço desculpas por não termos atingido suas expectativas e por não termos concedido a hospedagem incrível que você merece. Caso queira das maiores contribuições do que impactou negativamente sua experiência conosco, serei muito grato pelas informações e farei uso das mesmas para buscar as melhorias necessárias para que em uma próxima estada suas impressões sejam as melhores possíveis. Agradeço o seu feedback e me coloco à sua disposição. Grande abraço.