Lobby sitting area

Reviews of H4 La Residence Paulista

3 out of 5
H4 La Residence Paulista
Alameda Jaú, 1606, Jardim Paulista, São Paulo, SP

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 1001 reviews" "
Rating 8 - Good. 365 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Camille

Stayed 6 nights in Feb 2024

8/10 Good

Christopher, Langley

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Zack Landon

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Excellent location, good facilities, friendly and helpful staff. A special thank you to Fabricio, from breakfast staff for the excellent customer service delivery!
Stayed 9 nights in Oct 2023

10/10 Excellent

HELENA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, great location. The room is spacious and clean.
Stayed 2 nights in Oct 2023

8/10 Good

Nilton

Liked: Cleanliness, staff & service, amenities
a/c was noisy af, noisy construction outside and the apartment unit next to me
Stayed 7 nights in Oct 2023

10/10 Excellent

Alexiou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a great location! **Wifi was poor
Nice Hotel in an Excellent Area with lots of great shopping and restaurants nearby. Unfortunately the Wi-Fi did not work very well which was very important. Breakfast was good too, but some more protein and non pork options would be greatly appreciated.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Sebastian, Parque Miramar

Stayed 2 nights in Sep 2023

10/10 Excellent

Millet

Liked: Cleanliness, staff & service, property conditions & facilities
Tv malfunction. Old hardware
The tv never worked. It was stuck on the netflix intro.
Stayed 4 nights in Sep 2023

10/10 Excellent

Felix

Stayed 7 nights in Aug 2023

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Jul 2023

8/10 Good

Marieke

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, super location, would stay there again.
Stayed 1 night in May 2023

8/10 Good

Saad

Liked: Cleanliness, staff & service
Great location, hotel is nice but can be noisy with the rooms. great stay overall

8/10 Good

James, Farmers Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is a bit dated and could use some refurbishment. Overall the stay was ok. We’d probably choose a different property next time.
Stayed 3 nights in Apr 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Tu Tran

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

8/10 Good

Clovis, Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Raymond

Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Aug 2022

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, friendly staff, very clean, accesible cost. The elevator is sometimes slow.
Stayed 2 nights in Jul 2022

8/10 Good

Efrain

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service
Disappointed only with no TV in bedroom, but I asked for room change without problem
Stayed 4 nights in May 2022

10/10 Excellent

Giulia

Stayed 1 night in Mar 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the property was very good and the breakfast was very nice. Our room was listed as a "Deluxe Suite" but in reality it was a nicely appointed room. Actual suites are considered "Premier."
Stayed 6 nights in Mar 2022

10/10 Excellent

SHENG-MIN, new york

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2022

2/10 Terrible

Larissa

Stayed 2 nights in Feb 2022

6/10 Okay

Abel

Travelled with group
Liked: Cleanliness, room comfort
Hotel regular - Não volto mais
Experiência poderia ser melhor. Final de ano e luzes externas desligadas, nao consegui nem ficar próximo a piscina pq desligaram as luzes as 22h e ainda na véspera de ano novo, que hotel obsoleto e parado no tempo. Cascata da piscina quebrada, e no 4° andar nos corredores estava cheirando xixi forte, não consegui ficar 5 minutos lá em cima com minha esposa. Pelo menos o café da manhã não tenho do que reclamar. Mas não voltarei nesse hotel, o Clima é muito frio e falta cortesia aos hóspedes é grande, fora que os quartos são inferiores aos outros, mesmo vc pagando o mesmo valor. Não penso em voltar, pq a experiência ficou muito a desejar.
Stayed 2 nights in Dec 2021

10/10 Excellent

LUCIANA

Stayed 2 nights in Nov 2021

10/10 Excellent

Tianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Very friendly and well maintained.
Stayed 1 night in Nov 2021

6/10 Okay

Adriano J de

Travelled with partner
Liked: Cleanliness, staff & service
The room and holes need to be painted. There were a lot of noise coming from the street and also from the hall from father guests. The The blindness would not completely shut down living lots of light coming inside the room at night.
Stayed 3 nights in Oct 2021

10/10 Excellent

Felix, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 12 nights in Aug 2021

10/10 Excellent

Marcus

Stayed 1 night in Sep 2021

8/10 Good

Telek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this place!
Great hotel that is inexpensive...but very nice and CLEAN!!
Stayed 2 nights in Sep 2021

6/10 Okay

Lais

Disliked: Staff & service
Me fizeram ficar sentada 1 hora no check in esperando liberar meu quarto, que ja deveria estar pronto as 14hrs. Dai fui obrigada que trocar de quarto pra não ter que ficar esperando mais Fui pra um quarto velho e feio, espelho todo manchado, banheiro antigo… Tinha reservado o quarto reformado E não me ofereceram nada pra compensar o tempo perdido e o quarto horrivel Customer service zero
Stayed 4 nights in Aug 2021

8/10 Good

Lucio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Boa localização
Hotel bem localizado e equipe muito simpática e prestativa. O hotel carece de manutenção e cuidados. O café da manhã deixa a desejar (poucas opções e qualidade dos alimentos precisa melhorar)
Stayed 3 nights in Aug 2021

8/10 Good

jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every thing is good except breakfast wasn’t good enough, variety of food and fruit are little
Stayed 11 nights in Dec 2020
Response from Equipe La Residence Paulista on 19 Jan 2021
Hi Jackson, Thanks for the comment and evaluation. We look forward to your future accommodation at La Residence Paulista We will work hard to improve our services.

10/10 Excellent

Fernando

Stayed 4 nights in Dec 2020
Response from Equipe La Residence Paulista on 19 Jan 2021
Olá Fernando, Obrigada pelo comentário e avaliação. Aguardamos ansiosamente uma futura hospedagem sua no La Residence Paulista.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Equipe La Residence Paulista on 2 Jan 2021
Muito obrigado pela avaliação!

8/10 Good

Paulo S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020
Response from Equipe La Residence Paulista on 2 Jan 2021
Muito obrigado pela avaliação! Esperamos que hospede-se novamente no La Residence Paulista em breve!

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020
Response from Equipe La Residence Paulista on 26 Nov 2020
Obrigado pela avaliação Tania!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has everything you. Staff is wonderful and the rooms are perfect. Great location.
Stayed 14 nights in Oct 2020
Response from La Residence Paulista Team on 4 Nov 2020
Thank you very much for the evaluation and comment. We look forward to your future stay at La Residence Paulista

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Equipe La Residence Paulista on 3 Oct 2020
Muito obrigado pela avaliação! Esperamos que hospede-se novamente no La Residence Paulista, em breve!

8/10 Good

cleonice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Equipe La Residence Paulista on 17 Sept 2020
Obrigado pelo seu comentário e avaliação!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice flat, close to everything you need, subways etc
Stayed 6 nights in Aug 2020
Response from Team La Residence Paulista on 3 Sept 2020
Thank you for your feedback!

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Jun 2020
Response from Equipe La Residence Paulista on 21 Jul 2020
Obrigado pela avaliação! Esperamos que hospede-se novamente no La Residence Paulista em breve!

6/10 Okay

Verified traveller

Business traveller
Melhorar limpeza
Quarto antigo com limpeza duvidosa e cheiro de cigarro. Cafe da manha entregue no quarto com poucos itens.
Stayed 2 nights in Jun 2020
Response from Equipe La Residence Paulista on 6 Jul 2020
Lamentamos que você não esteja satisfeito com o serviço oferecido. Trabalharemos com empenho para resolver a situação. Obrigado pelo comentário.

10/10 Excellent

Thomas

Stayed 7 nights in May 2020
Response from André Beluomo on 21 May 2020
Agradecemos pelo seu feedback e esperamos recebê-lo novamente em breve! Equipe La Residence Paulista