Close to Ibirapuera Park, Charlie Itaim Bueno Brandão provides amenities, such as laundry facilities and a gym. Guests can connect to free in-room WiFi.
Located in Moema, a neighbourhood in São Paulo, Charlie Itaim Bueno Brandão is in the entertainment district. Paulista Avenue and Rua 25 de Marco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Nubank Parque or MorumBIS. Visit our São Paulo travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Location highlights
In a business district
In an entertainment district
Near a hospital
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
29 units
Built in 2020
Garden
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Frequently asked questions
Is Charlie Itaim Bueno Brandão pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Charlie Itaim Bueno Brandão?
As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Charlie Itaim Bueno Brandão on 15 Oct 2026 start from RM151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Charlie Itaim Bueno Brandão?
This property doesn't offer parking.
What time is check-in at Charlie Itaim Bueno Brandão?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Charlie Itaim Bueno Brandão?
Checkout is at 11:00 AM.
Where is Charlie Itaim Bueno Brandão located?
Located in Moema, this apartment building is within a 15-minute walk of Hospital Vila Nova Star and Ibirapuera Park. Paulista Avenue is 2.4 mi (3.9 km) away. Moema Station is 25 minutes by foot and AACD-Servidor Metro Station is 29 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Charlie Itaim Bueno Brandão Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The outdoor lock was lacking a keypad and the facial recognition wasn’t working… their customer service is the worse! I was there 8 night and going in the property was a nightmare EVERY time. There is no one physically there and it took me about 20 min to enter the property EVERY time for the 8 days… a nightmare
Stayed 8 nights in Jun 2023
Verified review
2/10 Terrible
Helga
22 Mar 2023
Disliked: Cleanliness, room comfort, communication
Horrible experience
Got locked outside twice. Charlie’s customer service took minimum 45 minutes to return. Apartment got flooded during a storm, due to water over flowing out of pipes. Had to clean the water by myself, because Charlie customer service has no one available until next day to do the service.
Woke up in the morning and found the door open, and no one from Charlie hold responsible for all the inconveniences. AC unit was not working properly. Horrible experience!!!!
Perfect example, of poor automated customer service!!!
I’ll definitely choose only Hotels with regular human presence customer service!
Stayed 3 nights in Mar 2023
Verified review
6/10 Okay
Tatiana
10 Apr 2026
Liked: Check-in
pia do banheiro cheia de pasta de dente e cabelo, assim como box.
limpeza precária
Stayed 2 nights in Apr 2026
Verified review
2/10 Terrible
Julia
1 Mar 2026
Disliked: Communication
Péssimo atendimento ao cliente. Processo extremamente confuso de confirmação de reserva, muito burocrático sem necessidade. Foi necessário criar vários logins e não tivemos sucesso. Falta de contato inicial ao cancelarem minha reserva pela primeira vez e Falta de suporte rápido para reserva de urgência
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Marcia
3 Jan 2026
Liked: Cleanliness, room comfort, communication
Gostei muito de tudo só acho que poderia ter mais utensílios na cozinha. Não tinha uma faca pra cortar um pão!!!!
Nem todos os hóspedes gostam de pedir IFood.
Nem todo hóspede vai a trabalho!
Pano de pia para a limpeza deixaram um descartável. Podiam ter deixado mais.
Claro que não fui pra lá só pra ficar no apartamento mas acho que são pequenas coisas que fazem a diferença pq alcança um pouco mais de cada tipo de hóspede.
Stayed 3 nights in Dec 2025
Verified review
4/10 Poor
Natalia
30 Nov 2025
Liked: Amenities
Disliked: Communication
O quarto é bom. Localizacao boa. Maaaas o servico da adm Charlie foi lamentavel. Mesmo com meus documentos ok, a facial nao estava cadastrada. Portaria nao liberava entrada e eu fiquei por 2x na rua, impedida de entrar. Mais de 1 hora no total. O retorno da Charlie por whatsapp aconteceu com 40 minutos depois de aciona-los.
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
RICARDO
17 Nov 2025
Liked: Cleanliness, room comfort, communication
Sensacional, espaço aconchegante! Check extremamente fácil e prático
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Thiago
20 Oct 2025
Liked: Cleanliness, room comfort, communication
Internet rápida, quarto bom, ótima localização
Stayed 3 nights in Oct 2025
Verified review
8/10 Good
Verified traveller
30 Oct 2024
Liked: Room comfort, communication
No geral, foi tudo bem, apenas o chuveiro que não estava funcionado bem - não estava esquentando a água.
Stayed 4 nights in Oct 2024
Verified review
2/10 Terrible
Marcelo
16 Jul 2024
Disliked: Cleanliness, room comfort, communication
Olha o golpe! Fuja desse!!!
Fuja dessa propaganda enganosa!
Fotos não co dosem
Em NADA com quarto oferecido.
Recebi algo claustrofóbico e
De área bem menor e atendimento pessimo
Stayed 3 nights in Jun 2024
Verified review
10/10 Excellent
Ligia
1 Jul 2024
Liked: Cleanliness, room comfort, communication
Vista linda e super seguro
Hotel maravilhoso, moderno e super seguro. Vista incrível e boa localização.
Stayed 3 nights in Jun 2024
Verified review
2/10 Terrible
Guilherme M
4 Apr 2024
Disliked: Cleanliness, communication
Pior experiência
horrivel! reserva paga e confirmada, documentação ok e não tive o meu apartamento disponibilizado.
Contato com Charlei apenas por Whatsapp foi demorado e inconclusivo. Fiquei mais de 1h pedindo ajuda e nada.
Me deram um quarto horrível, com ferramentas de limpeza no quarto e mesa suja.
Stayed 1 night in Apr 2024
Verified review
2/10 Terrible
Eulina
3 Apr 2024
Disliked: Communication
zero
Não gostei , primeiro a gente não fala com gente só com máquina, segundo não nos procuraram para saber se gostaríamos de continuar , como estávamos no hospital só deu tempo na véspera do chekaut e vcs já tinham alugado sem nos fá preferência , final dessa história é que ficamos com as malas no quarto de hospital até fazer chekim em outro hotel, e ao chegarmos no outro hotel abri minhas malas e percebi que sumiram duas peças minhas , 1 calça comprida jeans azul escuro e um blazer azul petróleo .
Stayed 7 nights in Mar 2024
Verified review
2/10 Terrible
Amadeu
6 Feb 2024
Disliked: Cleanliness, room comfort, communication
Problemas na senha.. me acomodaram em outro apartamento. Nao é a primeira vez que tenho problema neste local.
Stayed 2 nights in Jan 2024
Verified review
10/10 Excellent
Barbara
15 Dec 2023
Liked: Cleanliness, room comfort, communication
Avaliação
O lugar é aconchegante e de ótima estrutura.
Chuveiro e colchão maravilhosos.
Stayed 1 night in Dec 2023
Verified review
2/10 Terrible
Isabella
1 Nov 2023
Disliked: Cleanliness
Apartamento estava sujo, tinha restos de outros hóspedes, várias avarias nos itens do imóvel, vários pontos de mofo na cortina, banheiro e parede, tv sem funcionar nenhum canal, lençóis com cheiro de água sanitária.
Stayed 1 night in Oct 2023
Verified review
4/10 Poor
Paulo
6 Oct 2023
Disliked: Communication
Experiência desagradável para viagens a travalho
Viajo a trabalho para SP e sempre fico a semana inteira, escolhi o Charlie Itaim Bueno Brandão pela excelente localização. Como vim a trabalho, precisei que me enviassem um documento importante via Sedex para chegar no outro dia. Avisei no WhatsApp, avisei na portaria do prédio duas vezes mas mesmo assim quando a encomenda chegou foi recusada como destinatário desconhecido. Ao entrar em contato com a Charlie eles então me explicaram que eles ORIENTAM o prédio a não receber encomendas de hóspedes, achei um absurdo e não me atende mais pois em viagens de trabalho podem acontecer estes imprevistos e o serviço deles não funciona. Experiência muito desagradável e não me hospedo mais em estabelecimentos administrados pela Charlie
Stayed 3 nights in Oct 2023
Verified review
4/10 Poor
Verified traveller
29 Sept 2023
Liked: Communication
Disliked: Cleanliness
Dessa vez não foi tão bom.
Sempre achei Charlie um boa opção de custo-benefício, mas dessa vez fiquei decepcionado com as condições do apto. Havia sujeira nas paredes e piso, e o quarto era muito apertado.
Stayed 2 nights in Sep 2023
Verified review
6/10 Okay
Emily
20 Sept 2023
Liked: Cleanliness, room comfort, communication
A internet na TV nao funcionava, solicitaram a equipe para verificar o que estava acontecendo mas ninguem veio nos ajudar, entao basicamente ficamos sem internet. mas de resto foi tudo perfeito, quarto confortavel, agradavel e tudo muito bem atualizado
Stayed 3 nights in Sep 2023
Verified review
8/10 Good
Michael
31 Jul 2023
Liked: Room comfort, communication
Disliked: Cleanliness
Necessita melhorar
apartamento sujo, com restos de comida na geladeira do hóspede anterior e com barata no banheiro
Stayed 3 nights in Jul 2023
Verified review
10/10 Excellent
JULIO
18 Jun 2023
Liked: Cleanliness, room comfort, communication
Otimo custo Beneficio
Otimo custo beneficio.
Para mim, apenas a cama poderia ser um pouco maior.
Stayed 3 nights in Jun 2023
Verified review
8/10 Good
Davi Netto
8 Jun 2023
Liked: Cleanliness, room comfort, communication
Meu amigo Charlie!
Muito bem localizado, apartamento bacana, banheiro bem pequeno, porém chuveiro quente e bem forte. Não possui ducha higiênica 😔. O isolamento térmico não é dos melhores, quarto bem frio no inverno. Mas valeu demais, curti!
Stayed 7 nights in May 2023
Verified review
6/10 Okay
Vanessa
31 May 2023
Liked: Cleanliness, room comfort, communication
Localização muito bom,apartamento bem organizado,atendimento rápido
So achei que por ser casal deveria ter mais toalhas,
Stayed 3 nights in May 2023
Verified review
2/10 Terrible
Gregori
25 Apr 2023
Liked: Communication
Disliked: Cleanliness, room comfort
Péssima experiência
Péssima experiência. Meu quarto estava sujo e usado, não houve limpeza, nada. Após um tempo me trocaram de quarto, dento do mesmo local que não tinha controle do ar condicionado. Pedi e não me retornaram