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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Travelers soak up the sun by the outdoor pool or savor dinner at Origens-Mar restaurant with breathtaking views of Gonzaga Beach stretching before them

Choose dates to view prices

Parque Balneário Hotel Santos by Castelo Itaipava offers a welcoming retreat in Gonzaga with an outdoor pool and sun loungers. Guests enjoy beach views at Origens-Mar restaurant or the poolside bar. Free WiFi and attentive staff impress visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is RM379
RM433 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Parque Balneário Hotel Santos by Castelo Itaipava

  • Upscale hotel near Gonzaga Beach
  • Consider a stay at Parque Balneário Hotel Santos by Castelo Itaipava and take advantage of a poolside bar, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Valet parking (surcharge), laundry services and luggage storage
    • Smoke-free property, a 24-hour front desk and a front desk safe
    • A banquet hall
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 119 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as safes and minibars.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • LCD TVs with cable channels
    • Daily housekeeping and phones

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  • Hot tub
  • Breakfast included
  • Kids’ pool
9.0 out of 10, Wonderful, 706 reviews
The price is RM382
RM394 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 99 per pet, per night
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 per cent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 99 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on 21 Jun 2026 start from RM379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 99 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Valet parking is available for BRL 40 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Checkout is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps away from Gonzaga Beach, Flag Square and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 70 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

Reviews

Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to beach, eateries, shopping
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff and a great location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, amenities
Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diamantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ragda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and excellent service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was excellent and plentiful. Guilherme in the restaurant was a fantastic server/manager. Pool area & views of beach were beautiful. Conveniently attached to a shopping mall and walkable to many sights, restaurants and shops. Check-in was a bit chaotic and they told us they were unaware that cruise ship passengers would be checking out & in on that day - so they wer "not prepared". Rooms on lower floors dfinitely hear the street noise, especially overnight. Also, seemed odd to have a front desk staff member at a tourist hotel that only speaks Portuguese (no English she told us) which meant Google Translate to the rescue to inquire about when our room would be ready, etc.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Oscar

Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view and very clean property. Would stay here again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ANDRE MARTIN

Liked: Staff & service
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos of property were misleading property was much older than photos showed. Expect charges for almost every amenity. For instance water to make your coffee is an additional charge.Low quality bedding linens and towels. Items left in the room from previous customers or guests for example balloons and rose petals. When we told the front desk that the jets in our tub were not working they politely said yes you are correct. When we asked if we could get them looked at they said no, they are just broken. When my wife and I come back we will be looking for an alternative hotel.
Stayed 4 nights in May 2026
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Angelo

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is on a nice location, close to the beach and close to shops. I think this hotel in general can look into cleaniness and some renovation works. Breakfast is simple and small.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Rickard

Disliked: Cleanliness, staff & service, amenities
Arrogant personal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Suellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No free parking

The hotel is suitable for an overnight stay in Santos. However, it does not offer free parking (!) and charges 35 reals per night.
Stayed 1 night in Apr 2025