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Reviews of The Singular Santiago

5 out of 5
The Singular Santiago
Merced 294, Santiago, Region Metropolitana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 356 out of 446 reviews" "
Rating 8 - Good. 57 out of 446 reviews" "
Rating 6 - Okay. 12 out of 446 reviews" "
Rating 4 - Poor. 10 out of 446 reviews" "
Rating 2 - Terrible. 11 out of 446 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff and everything looked good at the hotel
Stayed 3 nights in May 2024
Response from The Singular Team on 21 May 2024
Dear George, Thank you for taking the time to share your feedback on your recent visit. At The Singular Satiago we work hard to deliver memorable experiences and we are delighted to read that you had very nice stay in our hotel. We will be waiting for a new opportunity to welcome you back!Sincerely, The Singular Team

10/10 Excellent

J'aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Singular Team on 17 May 2024
Dear Jaimee,Thank you for sharing the excellent rating that you have posted. At The Singular Santiago we are truly dedicated to providing exceptional service and we are glad to know that you had a great experience with us. We hope to have a new opportunity to welcome you back!Kind regards,The Singular Team

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience!!
Stayed 2 nights in Apr 2024
Response from The Singular Team on 10 May 2024
Dear Wes,Thank you so much for taking the time to share your positive feedback about The Singular Santiago.Our Team is truly dedicated to providing exceptional service, and we are thrilled to know that you enjoyed a superb experience with us. We will be waiting for a new opportunity to welcome you!Best wishes,The Singular Team

8/10 Good

Nabeel

Stayed 1 night in Apr 2024
Response from The Singular Team on 26 May 2024
Dear Nabeel,Thank you so much for sharing your rating regarding The Singular Santiago. For us, your opinion is important.Our Team is always delighted to serve you and provide exceptional memories. We hope your next visit exceeds your expectations!Kind regards, The Singular Team

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in May 2024
Response from The Singular Team on 10 May 2024
Dear Nabeel, Thank you for sharing your feedback regarding your stay at The Singular Santiago. For us, it is very motivating to receive your kind words and we are pleased to know that you enjoyed the service provided. We hope to have a new opportunity to serve you!Sincerely,The Singular Team

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 mins walk from main street of restaurants in Lastarria. Room was light and spacious, great shower. Big gym and cute rooftop pool with a nice bar. There is also a spa but we didn’t have time to use it. The service from the staff was excellent in every way. Also a good breakfast! Overall we had a wonderful stay and would highly recommend.
Stayed 3 nights in Apr 2024
Response from The Singular Team on 28 Apr 2024
Dear Lawrence, We value the time you took to share your feedback regarding The Singular Santiago. We are really proud to read your words! It makes us feel fantastic. We like to hear that you enjoyed our facilities, culinary offerings, location and service. The Team is always delighted to make our guests feel comfortable and recognized. We hope to have a new opportunity to serve you!Kind regards,The Singular Team

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2024
Response from The Singular Team on 26 Apr 2024
Dear Yuta, Thank you for sharing your feedback regarding your stay at The Singular Santiago. For us, it is very motivating to receive your kind words. Our Team is delighted to serve you. We are also happy that you enjoyed our facilities. We hope to have a new opportunity to serve you!Kind regards,The Singular Team

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Singular Team on 25 Apr 2024
Dear Mr. Bruna,Thank you so much for taking the time to share your positive feedback about The Singular Santiago.Our Team is truly dedicated to providing exceptional service. We take great pride in creating a memorable and enjoyable experience for our guests. We appreciate the posted rating. We will be waiting for a new opportunity to serve you!Best wishes,The Singular Team

10/10 Excellent

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff. Very helpful at the front desk. Nice rooftop bar.
Stayed 3 nights in Mar 2024
Response from The Singular Team on 23 Apr 2024
Dear Peter,Thank you for sharing your feedback regarding The Singular Santiago. Your kind words encourage us to continue offering unique and memorable experiences. That is just possible because of our Team which does its best to go beyond expectations. We are also happy to know that you enjoyed our facilities.We hope to have a new opportunity to serve you!Kind regards, The Singular Team

10/10 Excellent

hedieh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous hotel. Would recommend this hotel for anyone staying in Santiago. Excellent location but it is the staff who really make this property shine. From the moment you pull up out front and the gentlemen greet you, to reception, to the staff in the restaurant - every single one is professional, competent, warm, kind and genuinely invested in ensuring you have a fabulous stay.
Stayed 2 nights in Mar 2024
Response from The Singular Team on 9 Apr 2024
Dear Jane, Thank you so much for your glowing review about The Singular Santiago. Also thank you for your recomendation!We are delighted to hear that you had a top-notch experience at our hotel in Santiago. It is wonderful to know that our Team went above and beyond to make your stay enjoyable and that you found them to be helpful and friendly. We are also glad that you enjoyed our facilities. We appreciate you took the time to share your experience, and we look forward to welcoming you back to The Singular in the future!Kind regards,The Singular Team

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and comfortable room.
Stayed 1 night in Mar 2024
Response from The Singular Team on 9 Apr 2024
Dear Johanna, Thank you for sharing your words regarding your stay at The Singular Santiago. We are happy to know you had a great experience and that you found our facilities comfortable. We do our best to go beyond your expectations. We hope to have a new opportunity to welcome you back!Kind regards, The Singular Team

10/10 Excellent

Sara, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! All of it
Stayed 2 nights in Mar 2024
Response from The Singular Team on 4 Apr 2024
Dear Sara, Thank you for sharing your feedback about your stay at The Singular Santiago. For us, It has been a pleasure to serve you and exceed your expetacions. We are very proud of the Team that make all happen. We hope to have a new opportunity to welcome you!Best wishes, The Singular Team

10/10 Excellent

Julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended - best option for Santiago. Elegant and simple in the heart of Santiago. Great sleep, large bathroom, breakfast al fresco in urban area. Pool is small but fun and relaxing after a day of excursions. Great bar, delicious food.
Stayed 2 nights in Feb 2024
Response from The Singular Team on 9 Mar 2024
Dear Julien, We value the time you took to share your feedback regarding The Singular Santiago. We are really proud to read your words! It makes us feel fantastic. We like to hear that you enjoyed our facilities, culinary offerings, and service. The Team is always delighted to make our guests feel comfortable and recognized. Thank you for recommending us. We hope to have a new opportunity to serve you!Kind regards,The Singular Team

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other Singular hard act to follow
Generally lovely hotel in central location, but a few things kept it from being 5 star. First of all, following expectations set at Singular in Patagonia. Can't be done. Shower head couldn't be directed properly (don't like rain shower_... Room small
Stayed 1 night in Feb 2024
Response from The Singular Team on 3 Mar 2024
Dear Brenda, We appreciate you shared your experience regarding your stay at The Singular Santiago. It is good to know that our location was comfortable for you. On the other hand, we regret if we did not meet your expectation; that was not our intention. We are going to review the common standard between both properties. Please accept our apologies. We would appreciate it if you ever consider visiting us again in order to reverse any bad impression. Kind regards, The Singular Team

10/10 Excellent

Anna

Hidden treasure
Staff was very well trained and helpful. Martin and Edison helped with our departure. Excellent food and wait staff.
Stayed 3 nights in Feb 2024
Response from The Singular Team on 27 Feb 2024
Dear Anna, Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that you had an outstanding experience during your stay at Singular Santiago.Our Team is truly dedicated to providing exceptional service, and it warms our hearts to know that you found them welcoming and helpful. We take great pride in creating a memorable and enjoyable experience for our guests.As exclusive member of Leading Hotels of the World, our main goal is to exceed guests' expectations.We hope to have a new opportunity to serve you!Best wishes,The Singular Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The Singular hotel and staff made my 2 night stay enjoyable and memorable. Beautiful hotel and the breakfast was one of the best. Rooftop bar is also worth visiting and the lobster empanadas were delicious! Staff were extremely helpful to organise tours in my short stay and highlights to Vina del Mar and Valparaiso. I do recommend the walking tour in the Lastarria neighbourhood, Margarita is amazing!
Stayed 2 nights in Jan 2024
Response from The Singular Team on 18 Feb 2024
Dear Maria, Thank you for taking the time to share your opinion regarding your stay at The Singular Santiago. We are very happy to know our facilities and culinary offer. The Team is always delighted to make the guests live memorable experiences and exceed the expectations. We hope to have a new opportunity to serve you! Best regards,The Singular Team

10/10 Excellent

Linnea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at the Singular Santiago. I wanted to be close to the culture of Santiago without sacrificing any luxury and this hotel checked every box. I also looked into the W and Mandarin Oriental but I felt that they were in an area away from the cultural epicenter. Plus I had read some reviews that those properties needed renovations. I am so glad I booked at The Singular Santiago! Walkable to many great restaurants in the surrounding several blocks where the culture comes alive at night with lots of outdoor dining options. Standouts were the service (thanks Martin (concierge) and David (bellman) for going above and beyond!) Hotel room with all the amenities was a comfortable retreat after being out in the Santiago heat all day. A speciality cocktail by the pool with views of sprawling Santiago was a treat. On a clear day you can see the snow capped Andes. I can’t speak to the dinner at the hotel restaurant as I ate off property each night, however breakfast each morning was great and again first class service. Singular Santiago made my birthday trip one to remember. Thanks again!
Stayed 4 nights in Jan 2024
Response from The Singular Team on 3 Feb 2024
Dear Linnea, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fabulous stay at The Singular Santiago and that we were able to exceed your expectations.It warms our hearts to know that our hotel's facilities and surroundings were profitable for you. We appreciate your thoughtful consideration in choosing us over other options, and we are delighted that our location and service stood out for you.Your recognition of our team members, Martin and David, for going above and beyond is truly appreciated. We will make sure to pass on your compliments to them, as it will surely motivate them to continue delivering exceptional service.Celebrating your birthday with us and being part of making it a trip to remember is an honor!We look forward to welcoming you back in the future!Best wishes, The Singular Team

10/10 Excellent

Costanza, toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nestled in the charming Lastarria neighbourhood, with everything conveniently within walking distance. It has excellent amenities, and the staff, always available and helpful, made our stay exceptional. Special kudos to our concierge, Martin. I highly recommend this hotel.
Stayed 9 nights in Jan 2024
Response from The Singular Team on 31 Jan 2024
Dear Mrs. Constanza, Thanks for sharing your feedback regarding your stay at The Singular Santiago. You cannot image how valuable your impression is! It makes us feel proud of our Team which is always delighted to serve our guests. We appreciate your recommendation. We hope to welcome you again in the near future!Best regards, The Singular Team

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Santiago
Beautiful boutique hotel. Old world charm. Appointed to a very high standard. Staff should rate as 5 star hotel
Stayed 1 night in Jan 2024
Response from The Singular Team on 25 Jan 2024
Dear Mrs Theresa, Thank you so much for taking the time to share your positive feedback with us.Our Team is truly dedicated to providing exceptional service, and it warms our hearts to know that you found them welcoming and helpful. We take great pride in creating a memorable and enjoyable experience for our guests, and your kind words serve as a wonderful recognition of our efforts. We are also happy to know that you enjoyed our facilities and design. As exclusive member of Leading Hotels of the World, our main goal is to exceed guests' expectations.We would be happy to welcome you again and provide another exceptional stay!Best wishes,The Singular Team

10/10 Excellent

Naren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice, friendly and helpful
Stayed 1 night in Jan 2024
Response from The Singular Team on 16 Jan 2024
Dear Naren, Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that you had an outstanding experience during your stay at Singular Santiago.Our Team is truly dedicated to providing exceptional service, and it warms our hearts to know that you found them welcoming and helpful. We take great pride in creating a memorable and enjoyable experience for our guests.As exclusive member of Leading Hotels of the World, our main goal is to exceed guests' expectations.We would be happy to welcome you again and provide another exceptional stay!Best wishes,The Singular Team

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely and all staff extremely helpful and friendly. One comment the pool is very small and there are only 5 loungers
Stayed 2 nights in Jan 2024
Response from The Singular Team on 10 Jan 2024
Dear Nigel, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found The Singular Santiago lovely and our staff extremely helpful and friendly. Your positive comments are truly appreciated.We also appreciate your constructive feedback about the pool and the limited number of loungers. We understand the importance of a comfortable and spacious pool area for our guests, and we will certainly take your comments into consideration as we continually strive to enhance our amenities.We hope to have the pleasure of welcoming you back in the future!Kind regards,The Singular Team

10/10 Excellent

Maggie

Stayed 1 night in Dec 2023
Response from The Singular Team on 17 Jan 2024
Dear Maggie,Thank you for taking the time to share your feedback regarding your stay at The Singular Santiago. We are very happy for your recognition and the rating you have given us. Our Team is always delighted to offer memorable experiences. We hope to have a new opportunity to serve you!Kind regards,The Singular Team

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Santiago next to some of the best restaurants and away from the sketchy busy center. The beds, pillows and bathrooms are really nice with the fantastic water pressure and hot temperature showers. The housekeeping and other type of service is also great!!! Really enjoyed my stay!
Stayed 3 nights in Dec 2023
Response from The Singular Team on 13 Dec 2023
Dear Oxana,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a great experience during your stay at The Singular Santiago. It is wonderful to know that you found our location to be convenient, and we are pleased that you enjoyed the comfort of our facilities. Our Team works hard to ensure that our guests have a pleasant and memorable stay, your positive comments serve as motivation for us to continue providing excellent service to all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future!Best wishes,The Singular Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from The Singular Team on 16 Nov 2023
Dear Ian,Thank you for sharing your feedback regarding your stay at The Singular Santiago. We appreciate the rating you have posted. Your opinion is very important for us. We are proud of our Team because they make memorable experiences possible.We hope to have a new opportunity to serve you!Kind regards,The Singular Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Singular Team on 3 Nov 2023
Dear James,Thank you for the rating you have post regarding your stay at The Singular Santiago. We appreciate the time you have taken. For us, it is very encouraging to receive feedback like this because we reconfirm how valuable is our Team and facilities. We always look for exceeding our guests' expectations. We hope to have a new opportunity to serve you!Kind regards,The Singular Team

10/10 Excellent

Maribel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2023
Response from The Singular Team on 25 Oct 2023
Dear Guest,First of all, on behalf of The Singular Santiago, we would like to thank you for your comment about your visit.Reading your words fills us with pride, as this is only possible with a team whose only concern is to offer unique and unforgettable experiences. We are delighted to hear that you enjoyed your stay.As an exclusive member of The Leading Hotels of the World, our priority is to exceed our guests' expectations.We look forward to another opportunity to serve you.With best wishes,The Singular Team

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
This was an amazing hotel. Excellent service, so comfy and a great area.
Stayed 2 nights in Oct 2023
Response from The Singular Team on 24 Oct 2023
Dear Mrs. Jennifer,Thank you for taking the time to share your feeback regarding The Singular Santiago. Your words make us feel really proud because this is just possible by a Team whose only concern is providing memorable and uniques experiences. We are glad to know that you enjoyed our facilities and service. We hope to have a new opportunity to serve you!Best wishes,The Singular Team

10/10 Excellent

Love

Stayed 2 nights in Oct 2023
Response from The Singular Team on 11 Nov 2023
Dear Guest,Thank you for sharing the rating you have posted. At The Singular Santiago, your visit and time is really appreciated.We hope to have a new opportunity to serve you!Kind regards,The Singular Team

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Classic, stylish hotel in downtown Santiago
Lovely, classic, stylish hotel in downtown Santiago. Unfortunately I was only in transit so didn't get a chance to walk around outside, but the hotel was a lovely place to meet with visiting local friends.
Stayed 1 night in Oct 2023
Response from The Singular Team on 5 Oct 2023
Dear Peter,Thank you for sharing your feedback regarding your visit to The Singular Santiago.We appreciate your kind words, and we are also glad you enjoy our facilities.We hope that in the next time you visit us, your stay can be longer. You are welcome!Kind regards,The Singular Team

10/10 Excellent

Anne

The staff is unbelievably friendly and helpful
Stayed 3 nights in Sep 2023
Response from The Singular Team on 26 Sept 2023
Dear Anne, Thank you for sharing your impression regarding your stay at The Singular Santiago.We are glad to know you have a great time with us by enjoying our service. All theTeam was delighted to assit you. We hope to welcome you again!Best wishes,The Singular Team

10/10 Excellent

Senan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Amazing staff
Stayed 6 nights in Aug 2023
Response from The Singular Team on 9 Sept 2023
Dear Mr. Senan,We appreciate the time you took to share your feedback regarding your stay at The Singular Santiago. Our Team is always delighted to provide the best service and exceed guests' expectations. We are happy to know you had a great time. Thank you for the rating you gave us!We hope to have a new opportunity to serve you!Kind regards,The Singular Team

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Singular Team on 31 Aug 2023
Dear Mr. Corcorran,We appreciate the time you took to share your impression regarding your stay at The Singular Santiago. Thank you for the rating!. We are happy to know you enjoy your stay and the service we provide. Our Team is delighted to serve you and exceed your expectations. We will be waiting for you again!Kind regards,The Singular Team

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service
would not book this hotel again
Stayed 2 nights in Aug 2023
Response from The Singular Team on 31 Aug 2023
Dear Mr. Pipski,Thank you for contacting The Singular Santiago. We regret you could not arrive to your stay, and we hope all is well. When we receive a cancelation request of non-refundable reservations, Expedia is in charge of evaluating every particular case. Be sure we will take further action in order to be better advised and to be aware of new developments. We hope to have another opportunity to welcome you and provide you with our service. Kind regards,The Singular Team

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Singular Team on 29 Aug 2023
Dear Brad, Firstly, in the name of The Singular Santiago, please allow us to thank you for sharing your feedback making reference to your visit. We are glad to know that you enjoyed our facilities and service. You cannot imagine how happy we are of your impression!! It will be shared with all Team members. We hope to have a new opportunity to serve you! Always welcome!Best wishes,The Singular Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Singular Team on 11 Aug 2023
Dear Jennifer,Thank you for sharing your interaction regarding your stay at The Singular Santiago. For us, It was a pleasure to serve you, and we hope to have a new opportunity to welcome you back. Kind regards,The Singular Team

10/10 Excellent

Susanna

Stayed 2 nights in Aug 2023
Response from The Singular Team on 29 Aug 2023
Dear Susanna,Firstly, in the name of The Singular Santiago, please allow us to thank you for sharing your feedback making reference to your visit. We are glad to know that you enjoyed our facilities and service. You cannot imagine how happy we are of your impression!! It will be shared with all Team members. We hope to have a new opportunity to serve you! Always welcome!Best wishes,The Singular Team

10/10 Excellent

Kenneth, Long Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high level of service, kind employees, and great facility; Excellent snacks at restaurant; Convenient to central Santiago. Wonderful experience
Stayed 1 night in Jul 2023
Response from The Singular Team on 4 Aug 2023
Dear Mr. Kenneth,Thank you for taking the time to share your delightful experience at The Singular Santiago Hotel.We greatly value your kind words and are thrilled to hear that your stay with us exceeded your expectations.We are happy to know that you found our facilities comfortable. On the other hand, we will be sure to share your compliments with our Team, as they will be encouraged by your appreciation of their efforts.We appreciate your review and recommendation. It was our pleasure to host you, and we look forward to welcoming you back!Best wishes,The Singular Team

10/10 Excellent

Thomas, Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was literally perfect in every way.
Stayed 1 night in Jul 2023
Response from The Singular Team on 27 Jul 2023
Dear Mr. Thomas, We express our gratitude for the wonderful feedback you provided to The Singular Santiago. Your appreciation means a lot to us.Receiving your encouraging words has reaffirmed our belief in the value of hard work, dedication, and commitment to excellence. These comments have served as a great motivation, inspiring our Team to continue striving for the highest standards, leaving our membership, Leading Hotels of the World, on a high note.Have always present that we will be waiting to your next visit!You are welcome!Roger León YepezGuest Relations Manager

10/10 Excellent

Ashlee

Travelled with partner
Liked: Property conditions & facilities
We loved our stay at the Singular! The service, the staff, the facilities and the breakfast were the best in our entire trip. It’s the only place for us in Santiago now!!
Stayed 3 nights in Jul 2023
Response from The Singular Team on 22 Jul 2023
Dear Mrs. Ashlee,Thank you so much for choosing The Singular Santiago Hotel. It was a pleasure to have you as our guest, and we sincerely hope that your stay was comfortable and enjoyable.We are delighted to know that our Team was able to provide you with exceptional service throughout your time here. We are really proud of them because they do their best day by day. We greatly appreciate your kind words and positive feedback, also to be part of your Santiago's best appreciation.As part of Leading Hotels of the World, our primary goal is to create unforgettable memories for our guests, applying high quality standards.We hope to have the new opportunity to welcome you! Wishing you safe travels and wonderful experiences ahead!Yours truly,The Singular Team

10/10 Excellent

Steven, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Singular was just lovely. It was our first time in Santiago, and we could not have asked for a better location. We were at the Lastarria strip of restaurants and a block or so away from the Bellas Artes museum. Plaza de Armas was a short 3/4 mile or so walk, filled with Pedestrian shopping. You could walk to the Patio Bellavista as well, but it’s a little longer for someone older. Ubers were cheap back and forth to Bella Vista, Dan Crístobal, and Costanera and such. Our room was large and modern and Comfortable. The staff was incredibly friendly. The view from the rooftop bar is great as well. We were here in the winter so did not use the pool, but it was pretty. Breakfast was convenient and good as well. All around great reservation.
Response from The Singular Team on 20 Jun 2023
Dear Steven,Thank you for sharing these wonderful words regarding your stay at The Singular Santiago Hotel. We are happy to know that we were part of your first visit in the city. On the other hand, your feedback encourages us to continue offering the best service where the protagonist is our Team. And the fact that you have enjoyed our location, gastronomy and facilities make us proud as well. We hope to have a new opportunity to serve you!Best wishes,The Singular Team

10/10 Excellent

Desmond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
Stayed 1 night in May 2023
Response from The Singular Team on 26 May 2023
Dear Guest,Thank you very much for taking the time to rate and share your comments regarding your stay at The Singular Santiago Hotel. We are very proud of our Team who are delighted to provide memorable experiences applying high quality standards as Leading Hotels of the World.We will be waiting to your next visit!Kind regards,The Singular Team

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
High quality hotel in a great location
Lovely hotel in Santiago in a really nice area. Can probably find cheaper options but staff were helpful and friendly and breakfast was good (order from menu). Rooftop bar had great views of Santiago and gym was a nice addition. Advertised as having a restaurant and bar downstairs but this was closed when we were staying and seems to have been that way for a while. That said rooftop bar served food and drinks. Overall lovely hotel.
Stayed 5 nights in May 2023
Response from The Singular Team on 23 May 2023
Dear guest,We appreciate that you share your feedback regarding your stay at The Singular Santiago Hotel. Thank you for mentioning our great Team who we are proud of. High quality standards characterize of service to provide unique experiences. We are glad you have enjoyed our facilities. We hope to have a new opportunity to welcome you back and serve you in the whole Hotel! Kind regards,The Singular Team

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Ohhhhhh, our stay at the Singular was luxurious, romantic, and lovely. The hotel & our room were gorgeous. The staff was so kind and helpful. Perfect location. Cannot wait to go back!
Stayed 2 nights in Apr 2023
Response from The Singular Team on 17 May 2023
Dear Mrs. Rachel,Your amazing words regarding you stay at The Singular Santiago Hotel, make us really proud. Thank you for taking the time to share them.It has been a pleasure offering you the best service and we are happy to hear you enjoyed our facilities and location. We cannot wait to welcome you back!Best wishes,The Singular Team

10/10 Excellent

Edward, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with better staff in a superb location!
Stayed 2 nights in May 2023
Response from The Singular Team on 17 May 2023
Dear Mr. Edward,Thank you for sharing your feedback regarding your stay at The Singular Santiago Hotel. We are happy to hear that our great Team met your expectations, offering a unique service. Your next visit will be expected!Kind regards,The Singular Team

10/10 Excellent

ALTAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, top notch, each and every individual provided outstanding service. The facility is excellent in every respect.
Stayed 3 nights in Apr 2023
Response from The Singular Team on 17 May 2023
Dear guest ALTAF,Thank you for sharing your feedback about The Singular Santiago Hotel.We are really proud for your mentioned regarding our Team who are delighted to provided unique experiences. Also, we are pleased that you have enjoyed our facilities. We hope to have a new opportunity to serve you!Kind regards,The Singular Team

10/10 Excellent

Anna

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from The Singular Team on 17 May 2023
Dear Mrs. Anna,We would like to thank you for the rating you have posted regarding your stay at The Singular Santiago Hotel.You will always be welcome!Kind regards,The Singular Team

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every aspect, beginning with lovely design and comfortable, large room. The hotel’s staff is super-professional and very helpful, making sure that it feels like a home away from home. Five stars is very well deserved.
Stayed 6 nights in Apr 2023
Response from The Singular Team on 19 Apr 2023
Dear Jacek,We feel really proud by reading your feedback of your stay at The Singular Santiago. Thank you very much for taking the time to share it.Our Team is committed to exceed guest'expectations and make them live memorable experiences. They do their best every day to provide a unique service under high quality standards. We are happy that you have enjoyed our facilities and could appreciate the Singular's essence. We will be waiting to your next visit! Always welcome!Best wishes,The Singular Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Location, style, service
Stayed 2 nights in Mar 2023
Response from The Singular Team on 29 Mar 2023
Dear Thomas,We value the time you took to share these pleasant words regarding your stay at The Singular Santiago Hotel.Thanks for your preference. We will be waiting to your next visit!All the best,The Singular Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staff. Very clean comfortable room. Easy to get late check out
Stayed 3 nights in Mar 2023
Response from The Singular Team on 17 Mar 2023
Dear Kevin,We appreciate you took the time to share your feedback about your stay at The Singular Santiago Hotel. Your words make us feel proud due that our Team is committed to provide the best service day by day.We will be waiting to your next visit!Kind regards,The Singular Team