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Reviews of The Princesa Insolente Hostel

1.5 out of 5
The Princesa Insolente Hostel
Moneda 2350, Santiago, Region Metropolitana

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 7 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in good location
Clean fun hostel and a great place to hang out, especially with my 9 year old who was happy playing table football and using the computers . Good location near a supermarket and bars and restaurants. Will definitely stay here again.
Stayed 1 night in Aug 2018

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hostel and friendly staff
Good overall experience. Very friendly staff yet the top bunk felt like there was little space overhead. Pretty cool hostel and I would certainly stay there again and recommend for short stays.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great staff! Good location
Stayed 2 nights in Sep 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good staff, bed, food. The plug was beside my bed. That was very useful. The price was good.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up
thumbs up

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2 Mar 2017
enjoy the insolente style around chile lindo! best beds nice decor surf trips and good vibes

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Convenient stay in Santiago
Convenient to attractions and transportation, interesting neighborhood, nice courtyard

8/10 Good

Edward, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hostel with 24/7 front desk near Los Heroes
I rented a private bedroom with private bath. I arrived after midnight, which was no problem because the front desk is always staffed. Breakfast was very good. Best selection of TV channels of the 5 places I stayed at in Chile. No AC, but there was a fan in the room. Wifi was relatively slow. Location is decent if you need to take the Centropuerto bus to/from the airport at Los Heroes, as it's 10 minutes or less by walking.
Response from princesa insolente on 20 Mar 2016
thanks for your comment, and we are close to downtown is only a 20 minute walk, we shared and private parts, these are comfortable, and of course private with breakfast, to enjoy a great day in santiago

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice people and nice energy.
Facilites such as showers and PC´s need upgrading as well as the bunk beds which are rickety but comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A good well decorated hostel with friendly staff.
Response from princesa insolente on 9 Jan 2016
así es! un amable equipo para recibir a nuestros pasajeros en busca de una buena aventura por estos lados del mundo... buenas vibras buenas camas y buen ambiente para re energizarse!

10/10 Excellent

FARUQ, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for younger people
Weekend in Santiago, figured I wanted to be closer to central parts of the city. Truth is that some of the streets leading up to the hostel are a bit iffy looking, but I was fine till late at night even. The hostel itself is really comfortable, not just the rooms which were also very cosy. I loved my solo room, WiFi was horrible in my room and mostly everywhere, but they have computers downstairs, so that was good. Great breakfast, smiley happy people. I liked the place, would go back, even as a young couple that wants to see the city.
Response from princesa insolente on 24 Aug 2015
find our tips at the staff board to get to know cour patrimonial area! this is old santiago, we are in the middle of 2 main subway lines and 10 blocks straigh from the city downtown. check out great restaurants and old times atmosphere of santiago city ! always ask for your guide with the staff ;)

6/10 Okay

Alex, Canada

Disliked: Room comfort
Don't really know why this has a great review
An extremely average hostel. Breakfast was pretty much just bread; the room was fine, you have to go outside to get to the bathrooms. Close to the metro, good location but really creepy neighbourhood. Probably would not stay again.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
mike the cat
Staff where poor in enforcing there own rules. Ie considerations to other guests. Hostel was extremely noisy, and instead of staff getting customers to be quiet, nothing was done. Hostel lay out is poor was communal areas to close to sleeping area resulting in no poor sleep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Excelente hostal en todos los sentidos
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Único y especial
Muy bella y única la hostal. Ubicado en un barrio pintoresco de la capital y muy cercano a las estaciones de metro, con vida nocturna cercana, pero bastante acogedor (Hay para todos los gustos). Desayuno contundente y una atmósfera relajada.
Stayed 1 night in Aug 2018

10/10 Excellent

Young woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hostel
warm atmosphere and cozy space.
Stayed 1 night in Mar 2018

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport /qualité prix à conseiller
Bel accueil et au plaisir de vous satisfaire. Belle cour intérieur pour rencontre d'autres voyageurs. À 2 km du vieux historique de Santiago de Chili.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Ivanhoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice green stay
Nice green stay.

6/10 Okay

Cedric

Liked: Staff & service
Disliked: Cleanliness
Pour une nuit pas chère
Très bien pour une courte nuit. On a un peu l'impression de débouler chez une vieille hippie qui aurait transformé sa maison en auberge. Ca pourrait être bien si les filles à l'accueil étaient un peu plus cools et souriantes et moins sur leurs portables

10/10 Excellent

andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lindo y agradable
Muy buen servicio y amabilidad en la atención. Ubicado en un muy buen lugar. Tiene una adecuada oraganización y un muy lindo decorado.
Response from General Manager on 3 Nov 2016
Gracias, nos preocupamos de los detalles para que nuestros pasajeros se sientan como en casa, cómodos, y lo pasen bien. Recepción de 24 horas para una mejor atención

6/10 Okay

Lucas

Liked: Cleanliness, property conditions & facilities, room comfort
Exelente...

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Boa localização
Boa localização. Café simples mas suficiente. Bom atendimento.
Response from boa onda! on 23 Jun 2016
nós queremos entregar um bom serviço aos nossos passageiros, com todos os detalhes, para se sentir em casa, insolente staff estão trabalhando 24 horas com muita diversão para entragar e ajudar com que você precisa!

8/10 Good

Verified traveller

Liked: Room comfort
Plutot bien
Lendroit etait agreable et sympatique , le lofty appart est abordable et malgrer le look defraichis , cetait accueillantbet incluait le dejeuner
Response from princesa insolente on 13 May 2016
notre petit-déjeuner est inclus pour les chambres et les appartements privés, cette dernière est en face de l'auberge de jeunesse, plus d'intimité, belle vue et proche de bons endroits pour manger et la mobilisation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show de Bola
Muito boa...os gringos dominam o local, por isso o uso excessivo do inglês no local pessoal da limpeza honesto pois não roubam nada ! Devolvem tudo o que encontram
Response from princesa insolente on 13 May 2016
legal a gente vao trocando nu tempo, agora tambem temos brasilenhos trabalhiando com nossos, muito genial aquí bom ambiente e pessoas no albergue tem muitos lugares comfortavles tambem

8/10 Good

Paige, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨
房間乾淨但沒有冷氣，衛浴分開但乾淨，常常有人清理，熱水供應穩定。wifi 沒有taihao、要到房間外才可以上網。離metro 站有一段距離，如果要走到機場巴士站需要15分鐘

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy sucio y descuidado a pesar de las bonitas obras de arte. Ruido x la noche en las habitaciones interiores (bar) y en las de la calle. Me desperté llena de picaduras de insectos
Response from Backpackers on 20 Mar 2016
Al ser un hostel para backpackers obviamente hay ruido, no somos un hotel, quizás no somos el perfil que buscar, ya que aqui hay buena onda y se viene a compartir con más gente y aprender de nuevas experiencias, que te vaya muy bien ;)

8/10 Good

Oscar, Cancun mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia con la princesa insolente
Buen lugar limpio y cercano de donde estuve, estuve poco tiempo que todo muy bien
Response from princesa insolente on 20 Mar 2016
Oscar gracias por tu comentario, esperamos volver a verte y así disfrutes más tiempo en Santiago junto a nosotros, aquí siempre con buena disposición de la recepción insolente para ayudar a nuestros pasajeros en lo que sea necesario... Saludos!

10/10 Excellent

alexis, Venezuela - Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve visión de mi estadía
Primera vez que me fui de viaje a un hostal, y me pareció muy grata la experiencia (muy diferente a la mala perspectiva que se obtiene al buscar información con amigos o en internet), el personal que labora es muy atenta y con bastante conocimientos para dar indicaciones al momento de solicitarla. La disponibilidad de computadoras con internet 24/7 es de mucha ayuda, y la logística para almacenar comida me pareció original y sencilla. En la estadía tuve que modificar la reserva y se llevo a cabo sin inconvenientes. Buena ubicación a +0- 4 cuadras de estación de metro.

10/10 Excellent

Jairo, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien servido
Agradable estadía en un ambiente de respeto y camaradería que puede tornarse hasta familiar al compartir historias con otros. Buena atención y se disfruta de mucha libertad y confianza.

10/10 Excellent

Not Provided, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely place to stay
I spent 3 nights in the "appartment", with beautiful view on Santiago! Very clean, nice atmosphere (nice decoration) people very friendly and always here to help you. breakfast is good and it full fills you ;) The area is more or less well located, at 5 mn from the metro "republica". One negativ point : fridge makes too much noise. Enjoy your stay here ;)

4/10 Poor

Aisla, Goiânia

Disliked: Staff & service, property conditions & facilities
Não voltaria.
Reservei uma noite só, pois no dia seguinte iríamos para Mendoza. Chegamos bem tarde da noite, em pleno inverno. Fizemos questão de reservar um quarto com banheiro privativo. Em primeiro lugar - o banheiro é FORA do quarto - não é uma suíte. O banheiro do quarto privativo é espaçoso e muito bom, mas o chuveiro estava GELADO. Chegamos exaustos de viagem, e não conseguimos usufruir do benefício do quarto com banheiro privativo. Perdi uma hora enrolada na toalha, morrendo de frio, esperando para ver se o chuveiro consertava. Resultado: tive que tomar banho quente no banheiro compartilhado, que por sinal é PÉSSIMO (pior de todos os hostels que já fiquei na vida). Um dos chuveiros saia água espalhada para todos os lados, e o outro o ralo não descia a água - o banheiro ficou ALAGADO. Os boxs dos banheiros compartilhados são SUPER APERTADOS. No final, eles nos deram um desconto e uma garrafa de vinho, que não pagou o transtorno que passamos. Fomos dormir 2h da manhã e tivemos que sair no dia seguinte 6h.
Response from princesa insolente on 9 Jan 2016
É importante ler as informações de todos os quartos detalhes no momento da reserva. em todos os lugares é explicado que há 2 quartos com casa de banho ao lado, ou seja, um quarto contínua. sistemas são configurados apenas para o modo de banho privada em detalhes, mas claramente enunciados para evitar tais mal-entendidos. pequeno-almoço incluído para salas privadas está completo com opções, não poderia em qualquer caso, ser pobre. Ele consiste de leite e aveia bolos, iogurte, chá ou café, compotas, ovos mexidos e torradas.

10/10 Excellent

Chinchilla, MX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal increíble cerca de todo!
Limpio, cómodo, amigable, fácil acceso por transporte público, seguro, excelente precio!
Response from Princesa Insolente on 26 Sept 2015
yeah! enjoy good restaurants in the area Peluqueria Francesa exotic food, old times decoration stylish and exotic, Ocean Pacidfic sea food and great fun decoration and for fast and big sandwiches and great craft beer try Fuente Mardoqueo, all of them in our area.

10/10 Excellent

Vaikko, Dresden

Liked: Cleanliness, staff & service
Sehr nettes Hostel in Nähe des Zentrums
Sind gleich zwei mal dort gewesen, am Beginn und Ende unserer Zeit in Santiago.
Response from Princesa Insolente on 24 Aug 2015
Enjoy The Princesa Insolente Hostels around Chile lindo! Sirena Insolente Hostel Pichilemu - surf Spot Princesa Insolente Hostel Pucon - Outdoor spot Princesa Insolete Hostel Santiago cozy style, best beds and vibes!

8/10 Good

tauan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi fraco
Response from princesa insolente on 24 Aug 2015
we have 2 free computers with internet for guests and wifi in commun areas. in dorms you can get signal but not all the time

10/10 Excellent

Pablo, Penco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente experiencia, lo recomiendo.
Response from princesa insolente on 24 Aug 2015
you will meet here people from all of the world! meet cultures at the terrace, have a god time at the bar, lovely kitchen to cook and share, good music and good vibe! THE PRINCESA INSOLENTE HOSTELS... another way of traveling in ChileLindo Santiago-Pichilemu- Pucon

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Todo bien.
En general todo bien. Muy buen trato del personal, buen ambiente. Lo negativo es lo sucio de la habitación (cosa que he vivido en otros hostel) y lo realmente pésimo es el sistema de reserva de la página hoteles.com.... yo reservé una habitación de 12 dolares la noche y en el hostel figuraba la reserva hecha en una de 13.

8/10 Good

alejandro, Buenos aires

Liked: Staff & service, property conditions & facilities, room comfort
Conforme
Buen hostel en gral

4/10 Poor

Nigel Patrick William, Valparaíso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno no experimenta que es publicado
Para decir algo positivo, los empleados fueron amables. Por el negativo: Sábanas sucias, baño privado pero no adentro de la pieza, wifi solamente disponible al lado de la recepción, estacionamiento en otra hotel y no incluido en el precio, necesario preparar desayuno su mismo y limpiar loza, desayuno no incluye un café si uno no quiere té. Todo esta es tolerable si uno sabe antes, pero no cuando uno espera un servicio completo como publicado.

10/10 Excellent

Juan Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Juan camilo, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio buena hubicacion
Comfortable

8/10 Good

Adriana, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Buena,confortable,amabilidad

8/10 Good

Adriana, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
;Buena ubicación
Tranquila para ser hostal es muy bueno

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hostel
Estuve alojado en el departamento privado de este hostel y pudo recomendarlo ampliamente por la comodidad y limpieza de sus instalaciones. La ubicación es buena, esta a pocas cuadras (6) de las estaciones de metro y hay varios bares/restaurantes en la zona. El desayuno no está mal pero es básico, he visto mejores. El staff estuvo atento para ayudar a los huéspedes.

8/10 Good

Conni

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Preisleistung war okay Duschen und Toiletten wie auch die Betten waren sauber, leider funktionierte WLAN nicht was für mich wichtig war. Küche war sehr schmutzig so dass ich keine Lust vetspürte mit etwas zuzubereiten

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

diego

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ...solo que pense que estaba pago y tube que abonarlo ahi.....

8/10 Good

Eduardo, Curitiba PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel Santiago Chile - Ótimo Custo Benefício
Hostel diferenciado pela sua organização, staff amigável, bom custo-benefício e boa localização com relaçao ao centro da cidade e aeroporto. Limpeza impecável principalmente no banheiro, considerando que optamos pelo banheiro privado.