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Hotel Spa Relais & Chateaux A Quinta da Auga

4.0 star property

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Savor the tranquil atmosphere at Hotel Spa Relais & Chateaux A Quinta da Auga, where you can unwind in the garden or by the fireplace. Indulge in a rejuvenating body treatment at A Quinta da Auga Spa, and enjoy fine dining with al fresco options. Previous guests rave about the helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM993
RM1,113 total
includes taxes & fees
16 Mar - 17 Mar

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (1 Person)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (1 Person)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • 100 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Grand Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Suite, 1 Bedroom (Single Use)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Grand Suite, 1 Bedroom (Single Use)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Royal Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Memory foam bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Premium bedding
  • Sleeps 1
  • 1 King Bed
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About the area

Located in Santiago de Compostela, Hotel Spa Relais & Chateaux A Quinta da Auga is in the historical district and on the riverwalk. Santiago de Compostela Cathedral and Obradoiro Square are notable landmarks, and travellers looking to shop may want to visit Mercado de Abastos de Santiago. Don't miss out on a visit to Alameda Park. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Santiago de Compostela travel guide
Map
Paseo Da Amaia 23/b, Urbanizacion Brandia, Santiago de Compostela, La Coruna, 15706

What's nearby

  • SantiagodeCompostela_UniversityofSantiagodeCompostela_6122710_010
    University of Santiago de Compostela
    16 min walk - 1.4 km
  • Santiago de Compostela Cathedral showing religious aspects, a church or cathedral and heritage elements
    Santiago de Compostela Cathedral
    7 min drive - 4.0 km
  • Obradoiro Square which includes a square or plaza, heritage architecture and street scenes
    Obradoiro Square
    7 min drive - 4.0 km
  • Mercado de Abastos de Santiago which includes heritage architecture, markets and street scenes
    Mercado de Abastos de Santiago
    9 min drive - 4.7 km
  • Santiago University Clinical Hospital
    3 min drive - 1.5 km

Getting around

  • Santiago de Compostela Station
    8 min drive
  • Santiago-Rosalía de Castro Airport (SCQ)
    34 min drive

Restaurants

  • La Bodeguilla de Santa Marta
    5 min drive
  • Casa Mera
    5 min drive
  • Fraîche Crêperie Bar
    5 min drive
  • Cafe Etse
    7 min drive
  • A Nave de Vidán
    12 min walk

About this property

Hotel Spa Relais & Chateaux A Quinta da Auga

Luxury upscale hotel near Obradoiro Square
Located close to Alameda Park and Santiago de Compostela Cathedral Museum, Hotel Spa Relais & Chateaux A Quinta da Auga provides a terrace, a coffee shop/cafe and a garden. Adventurous travellers may like the fitness classes at this hotel. For some rest and relaxation, visit the Turkish bath/hammam or outdoor treatment areas, and indulge in a body treatment, a sports massage or a body scrub. The on-site local cuisine fine-dining restaurant, Restaurante Filigrana, offers breakfast, lunch, dinner, light fare and al fresco dining. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services and a fireplace in reception. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • Multilingual staff, a front desk safe and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 51 individually furnished rooms boast comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with baths and bidets
  • 45-inch plasma TVs with digital channels
  • Wardrobes/cupboards, heated floors and LED light bulbs

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante Filigrana

Things to do

  • Fitness classes
  • Gym
  • Library
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tasting room
  • Winery release events
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch plasma TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 45 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet fee: EUR 45 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Spa fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 15 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auga Hotel
Hotel Spa Relais & Chateaux Quinta da Auga
Relais Chateaux Quinta Auga
Spa Relais & Chateaux Quinta da Auga Santiago de Compostela
Spa Relais & Chateaux Quinta da Auga
Hotel Spa Relais Chateaux A Quinta da Auga
Hotel Spa Relais & Chateaux A Quinta da Auga Hotel

Frequently asked questions

Does Hotel Spa Relais & Chateaux A Quinta da Auga have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Spa Relais & Chateaux A Quinta da Auga?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Spa Relais & Chateaux A Quinta da Auga on 16 Mar 2026 start from RM993, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Spa Relais & Chateaux A Quinta da Auga pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 45 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Spa Relais & Chateaux A Quinta da Auga?

Self-parking is free at this property.

What time is check-in at Hotel Spa Relais & Chateaux A Quinta da Auga?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Spa Relais & Chateaux A Quinta da Auga?

Checkout is at noon. Late checkout is available for EUR 40 (subject to availability).

Where is Hotel Spa Relais & Chateaux A Quinta da Auga located?

Situated on the riverwalk, this luxury hotel is within 3 mi (5 km) of Alameda Park, Obradoiro Square and Santiago de Compostela Cathedral Museum. Santiago de Compostela Cathedral and Plaza de la Quintana are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Spa Relais & Chateaux A Quinta da Auga Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 259 out of 311 reviews
Rating 8 - Good. 38 out of 311 reviews
Rating 6 - Okay. 10 out of 311 reviews
Rating 4 - Poor. 4 out of 311 reviews
Rating 2 - Terrible. 0 out of 311 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting with very attentive staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service at all levels
Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing atmosphere. Friendly and efficient staff. Comfortable beds. Nice food. Pool and spa exceptional. Outdoor pool and grounds lovely
Stayed 2 nights in May 2025

10/10 Excellent

Jill C.

Liked: Cleanliness, staff & service
Lovely decor, quiet rooms, good beds, excellent restaurant.
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes this property ultra special, they are a team of great attitude and no is not part of their vocabulary!
Stayed 7 nights in Apr 2025

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is One of the most delightful hotels I’ve ever stayed in. Rooms are beautiful, service is impeccable and food is divine!
Stayed 2 nights in Sep 2024

10/10 Excellent

Myriam

Liked: Staff & service, amenities, property conditions & facilities
The property is quiet and beautiful and the staff was extremely welcoming and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful the scenery the staff and also the property owner go over board helping you in all your needs definitely will recommend and look forward coming back
Stayed 1 night in Oct 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Away from the center of Santiago. Beautiful boutique hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Location not the best, but otherwise a beautiful place with an excellent restaurant
Stayed 3 nights in Oct 2024

10/10 Excellent

ROBERTO H

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful and confortable place.

It was a very pleasent experience. The hotel is located in a wooden area and is beautifully decorated with valuable furniture pieces that make a nice stay there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible.
Stayed 1 night in Mar 2024

10/10 Excellent

LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, super friendly staff, the nature around the grounds is stunning. It was a very comfortable stay. Would love to return. The hotel also smells really nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality property with friendly and helpful staff. Area is nicely wooded with a stream running along a walking path. We walked into old town and the cathedral 2.2 miles without issue. Food was good quality and reasonably priced!
Stayed 4 nights in Nov 2024

10/10 Excellent

LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, extremely friendly and helpful staff. The grounds around the property are very green and gorgeous. The hotel smells amazing. Spacious rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff has been wonderful. Loved the restaurant! Very good experience
Stayed 2 nights in Nov 2023

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a beautiful surprise gardens
Stayed 5 nights in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought our dog Freddie (a small cocker as they have a weight/size limit) he was as welcomed as we were. Lovely staff and awesome food. All round a great experience
Stayed 2 nights in Aug 2023

10/10 Excellent

Bryce

Liked: Amenities, property conditions & facilities
A treat. All facets of this establishment are class. Staff were brill8ant. Spa excellent. Will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place

We loved every minute of our 2 night stay. We liked our comfortable room, the breakfast, restaurant and cafe (with the bar). We enjoyed being in the garden and swim in the pool and sitting in the cozy sitting room in the evening. We loved the friendly atmosphere in this old building. The entrance to the SPA was 30 € per person, so We stayed by the pool in the garden instead. All the staff were very nice and professional. It’s a short drive to the busy Center of Santiago de Compostela but here you feel like you are in the countryside.
Stayed 2 nights in May 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place but the pool is not open to all guest.

Unfortunately, we didn’t check to see that the pool was available to guests without a reservation. Seems strange that they highlighted photos of the pool but you have to make a reservation and pay a fee to use the pool, for a limited time. The pool and hot tub are within the Spa. Breakfast, the lounge and bar areas are beautiful, warm and friendly. This place is not within walking distance of the town and taxi services are limited. The town is bustling with tourists and students and has a lovely evening atmosphere.
Stayed 3 nights in Nov 2024

8/10 Good

Greny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful property, but….

Great service, beautiful hotel, amazing food and location. We stayed in room 412 which it was extremely hot. Our several complaints they brought us a fan for our last. It’s a shame that they couldn’t fix the room Temperature since it’s an Eco hotel and they only have heaters (no ac) We are still waiting for hotel to reach out to us to find a remedy (compensation) for our 3 Nights discomfort.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is beautiful. And dinner was out of this world. The cafe was fantastic. The art and furnishings and building itself and the grounds were awesome. Was less enamored with their spa services though. Not bad. Just average. And was disappointed when we tried to stay an extra night and they said yes, but then called to double the room price. We left and headed to the coast instead.
Stayed 2 nights in Oct 2023

4/10 Poor

Ramon

Disliked: Staff & service, amenities, property conditions & facilities
Property surroundings stunning with beauty, history and unique. Key did not work until 3:30 PM. One nasty receptionist gave us a speech for arriving before 3 PM. I believe her name was Andrea. They gave us the worst room in the Hotel, with a view to the parking and entrance without privacy. Rooms and amenities not to the level of 5 star Chateau, More like a 4 star business Hotel.
Stayed 1 night in Oct 2024

8/10 Good

Penelope

Liked: Cleanliness, property conditions & facilities

Mixed experience

I'm torn - It's a beautiful location, and incredible building, and the flowers and plant life everywhere is gorgeous. So many wonderful spaces to discover around the property. Things we liked - the breakfast (not many hot options but we were keeping it light in the AM!), the service at the "cafeteria" (casual bar) was great, there were nice wine and cocktail options, the room was pretty and clean. Santiago de Compostela is lovely and a 45 minute walk along the river or easy taxi or drive. Things we didn't like - the room was way too hot at night, they have some cooling system in their floors but it was not enough and we were pretty uncomfortable, could have used a fan for sure. The staff at reception were mixed - some were excellent, some were kind of clueless, at least one was kind of rude. It can be challenging to get taxis to and from Santiago. The hotel is almost overstuffed with antiques and knick-knacks, which seems charming but some of them were a little in poor taste/borderline offensive (very outdated racial representations). On the flip side, there is hardly any lounger seating in the grounds or by the pool, despite the size of the property. Several times we struggled to find places to lounge with our books. The pool is above ground and frankly, too cold to actually swim in. The spa pool is a much better temperature but it's indoors and the spa only opens at 11am, would have loved to go earlier. So overall I'd say hi on charm and atmosphere but lower on comfort!
Stayed 3 nights in Aug 2024