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Hotel Puerta Santander

3.0 star property

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You can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services at Hotel Puerta Santander. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

About the area

Map
Calle Abilio Garcia Baron, 1, Santander, Cantabria, 39011

Restaurants

  • ‪Taten - ‬3 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Cafetería de El Corte Inglés - ‬11 min walk
  • ‪Real Istambul - ‬4 min drive

About this property

Hotel Puerta Santander

Hotel connected to a shopping centre
Consider a stay at Hotel Puerta Santander and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Continental breakfast (surcharge), a TV in reception and smoke-free property
  • Multilingual staff, luggage storage and a lift
  • Guest reviews give good marks for the overall condition
Room features
All 103 rooms offer amenities, such as free WiFi, safes and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and bidets
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 11:30 AM for a fee: EUR 6.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 6.5 per person
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

NH Santander Parayas
NH Santander Parayas Hotel
Parayas
Parayas Hotel
Hotel City Express Santander Parayas
Hotel City Express Parayas
City Express Santander Parayas
City Express Parayas
City Express Santander Parayas Hotel
Hotel City Express Santander Parayas
City Express Santander Parayas Santander
City Express Santander Parayas Hotel Santander

Frequently asked questions

Is Hotel Puerta Santander pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta Santander?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Puerta Santander?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Puerta Santander?

Checkout is at noon.

Where is Hotel Puerta Santander located?

This hotel is situated in the business district.

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Reviews

Hotel Puerta Santander Reviews

7.4

Good

8.0

Cleanliness

6.6

Location

8.0

Staff & service

7.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 68 out of 260 reviews
Rating 8 - Good. 94 out of 260 reviews
Rating 6 - Okay. 63 out of 260 reviews
Rating 4 - Poor. 19 out of 260 reviews
Rating 2 - Terrible. 16 out of 260 reviews

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Rooms very comfortable. Restaurants within 10 mins walk. Very handy for the ferry
Stayed 1 night in Sep 2022

2/10 Terrible

Roberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best was the receptionist, worst dirty room plus area industrial
Stayed 2 nights in Sep 2022

6/10 Okay

Michel

Liked: Staff & service, room comfort

Correst

RAS . Simplement correct.
Stayed 1 night in Sep 2022

2/10 Terrible

Baldomero

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets filthy, smelled really, unfriendly staff, horrible experience.
Stayed 3 nights in Oct 2022

8/10 Good

Javier Higinio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2022

2/10 Terrible

maxim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PEOR HOTEL EN MUCHOS AÑOS

Peor hotel que he estado en muchos años , moqueta llena de manchas gigantes por todas las instalaciones , techos rotos colgando , humedades en las paredes , camas antiguas y almohadas de otra decada. Suciedad y pelos en la habitacion. Nunca recomendaria este hotel. Cobrando 100 euros la noche no se como tienen el hotel de esta forma.
Stayed 1 night in Aug 2022

8/10 Good

Victor

Liked: Staff & service, amenities
El personal me encanto Los pasillos del hotel no me gustaron estaban un poco abandonados o en obras
Stayed 1 night in Jul 2022

2/10 Terrible

Francisco José

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia agua caliente. tuve que ducharme con agua fria
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2022

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness
It is not really a city express It is a domus hotel son it is not the same. I reserved because you sell it to me as a really city express. The worst was when we had to change room Because of bedbugs ☹️☹️😒 it is well located and good if you need a parking place Th other room worhout issues
Stayed 1 night in May 2022

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Apr 2022

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bad sehr gross und perfekt eingerichtet.
Stayed 1 night in Feb 2022

4/10 Poor

AFONSO

Liked: Cleanliness
Disliked: Amenities
Buna limpiza No tienen capacidad para calentar todas las habitaciones, pasamos muchisimo frió, tuvimos que pedir mantas y aún así hacía frío.
Stayed 1 night in Feb 2022

4/10 Poor

peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water leaks from roof , damp wall under window , drought from under window, hallway carpet stained . Only one sheet on bed .
Stayed 1 night in Dec 2021

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

It’s was a sad horror stay but very helpful staff and the room was nice and clean
Stayed 3 nights in Oct 2021

6/10 Okay

Maria D

Disliked: Cleanliness, property conditions & facilities
Hotel was pretty far from downtown on a industrial park to start. Carpet at the hallways was old and dirty, room was not cleaned everyday as was advertised. Overall I was not happy there.
Stayed 3 nights in Sep 2021

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buono

buono, lo consiglio
Stayed 1 night in Aug 2021

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Easy access to public transportation
Stayed 1 night in Sep 2021

10/10 Excellent

MME MYRIAME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 2 nights in Sep 2021

6/10 Okay

Arthur John

Liked: Staff & service
Handy for the airport
Stayed 1 night in Sep 2021

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel.

Todo muy bien. Amabilidad, cuarto amplio y muy atentos todos. Esta ceca de un centro comercial
Stayed 1 night in Sep 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Super contento

Desde el momento de llegada hasta el momento de salida las atenciones fueron espectaculares, gracias a su asistende en el front desk y y en el area de desayuno, las atencion fuè siempre con una sonrisa. Le agradezco a Josè antonio que siempre estuvo atento a nosotros y nos atendia a cada peticion nuestra. Un personal muy servicial, Dios permita que lo asciendan a gerente general, creo que cada hotel necesita de alguien asî. Gracias Jose. El estacionamiento completamente gratis y todo muy cèntrico a tiendas y puestos de gasolina que hasta caminando se puede ir.
Stayed 1 night in Aug 2021

6/10 Okay

Roberto Jose, San Jose

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty, full of hair on the floors.!
Stayed 1 night in Aug 2021

6/10 Okay

NATHALIE

Liked: Cleanliness, property conditions & facilities
The only thing around is a Corte ingles at about 10 mins walk. Hotel although clean is quite old and a bit tatty inside
Stayed 1 night in Aug 2021

8/10 Good

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo

Hotel situado en las afueras con parquing gratis dentro del hotel. Es práctico para moverte por la zona y al terminar el dia ir al hotel a dormir.
Stayed 2 nights in Aug 2021