The lobby area was locked when I arrived, with no specific instructions on where to go. I found a pay phone which instructed me call to check-in, but it was not convenient as it was cold and dark out. Secondly, the hotel room had hair in most places I set my things, and their was no hot water in the shower. Lastly, there was nobody at the front desk for checkout for several minutes, which caused me to leave later than I would’ve liked from the hotel.