Hotel Mesra Haiwan Kesayangan di Santa Monica

"Excellent location, cute beachy rooms. I would stay again "

"I was issued an upgrade, however when I arrived at my upgraded hotel they made it a whole thing and tried to say I wasn’t upgraded- and that I would have to pay and it was a scam. After speaking to the GM about it- I had been upgraded and they undid it on my arrival. Staff at Santa Monica hotel made our stay great- but the staff at their sister hotel ocean view were awful to us. "

"The inside of the rooms were very white, clean and esthetically pleasing. I'm not sure if I made a mistake and reserved a "handicap" room. The bathroom was large but had no countertop space so it was a little awkward using the built in drop down shower seat for our toiletries. The lobby is beautiful and looks old timey classic. The hallways/corridors could do with some updates (old dark carpeting) Check in was a breeze and the staff was very nice. The elevator was tiny and barely fit one person...

"Lovely place"

"Fantastic hotel, we were delighted with our stay and will return next time we are in LA"

"Clean room, nicely updated. Property showing exterior wear. AC broke- they say that they replaced it the second night, but the new one didn't work either. Staff mostly nice except one guy who was rude. Not very close to restaurants but extremely close to the beach. "

"Absolutely amazing area! The staff is incredibly friendly and goes above and beyond to ensure a fantastic experience. Definitely a place to come back, well deserved the 5 stars they got from Michelin in all aspects, and it truly deserves it! "