Best Luxury Hotels in Santa Maria

"When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and make it ourselves. When we checked out there weee different people behind the counter who then tried to charge us again for the room. I again had to prove I had paid in full. We would not stay here again and wouldn’t recommend this hotel at all. We were glad it was just one night."

"Lots of positives. The hotel was spotlessly clean. Our bedroom recieved a thorough clean each day and we received fresh towels each day. Lots of food choices including a buffet and several a la carte. We were here 1 week amd had no problems booking a different restaurant each night by going to the booking service at 1030 in the odyssey bar ( next to the piano). Food was excellent. Hotel has several pools and direct access to the beach. No problems getting a sunbed. No mosquitos but bring your spray just in case."