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Reviews of SF Cantina Hotel

2.5 out of 5
SF Cantina Hotel
Barangay Pook, Santa Fe, Santa Fe

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 6 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Ronald, Okotoks

Beautiful beach and great staff made the trip very enjoyable.
Stayed 7 nights in Feb 2022

10/10 Excellent

Aquim

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Armie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Kick Off
The resort is beach front to the pristine Bantayan blue sea and whitesand. I stayed in the beach front cottage with seaview. The cottage is charming and comfortable. The bathroom needs a little renovation. The staff were friendly and warm.
Stayed 2 nights in Feb 2020

10/10 Excellent

Erica Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Staff was welcoming and accommodating.
Stayed 1 night in Jul 2019
Response from Uly on 18 Jul 2019
We are overwhelmed with this compliment. We humbly thank you!

10/10 Excellent

Avelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to everything. The staff let us fell comfortable and welcoming. I highly recommend it to our friends
Stayed 1 night in Jun 2019
Response from Uly on 18 Jul 2019
We are grateful and thankful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Uly on 9 Jan 2019
Thank you.Come again!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Loud, the neighbour starts building his metal tables, cutting metal at 6m. Checked in only at 4pm after waiting four hours cause other people were still in the room, lost the whole afternoon. When we arrived we got told in a very unfriendly way that the room is still occupied and we are too early anyways, check in time is 2pm. Unorganized, not worth the money.
Stayed 2 nights in Dec 2018
Response from Uly on 26 Dec 2018
We are sorry if you were unhappy and affected by this neighbor.We apologize.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Right on the beach. Friendly service from Trinidad. Relaxing and also close to the town and ferry.
Stayed 4 nights in Nov 2018
Response from Uly on 4 Dec 2018
Thank you much very Sir/Madame!

6/10 Okay

mj, Cebu ph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Its close to the beach but i dont think it is that relaxing
Stayed 2 nights in Nov 2018
Response from Uly on 30 Nov 2018
We are sorry of the unpleasantness of your stay. We should look on the specific cause.Maybe we can address the problem. But thank you for booking and spending a day here at SFCantina.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasing staff, special mention to Trinidad, she was excellent in her job, made me feel so comfortable.
Stayed 3 nights in Oct 2018
Response from Uly on 28 Nov 2018
Thank you very much.

10/10 Excellent

Novie, Quezon City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel close to the beach with a very accommodating staff
Stayed 2 nights in Sep 2018
Response from Uly on 18 Oct 2018
We are privileged to be in this beautiful beach. We try to make our little paradise a place you will always look back and plan to return to.And Trinidad is always around to help you.

8/10 Good

Kriti

Liked: Staff & service, room comfort
Good little hotel
The location of this place is very good as it is a few minutes away from the beaches, the main town as well as the ferry terminal. The staff (Carmella) was so so lovely and was extremely helpful. She answered all our questions and helped us whenever we needed something. The rooms were okay and it is a bit run down. Water pressure in bathroom was quite poor and the hotel itself is quite old. Wifi was also quite poor and we just used our own data instead.
Stayed 3 nights in Aug 2018
Response from Uly on 6 Sept 2018
We thank you for having spent your vacation with us. And we are glad of your appreciation to our service. However ee are made aware of your observations. Be assured we will try to address them one by one.

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Uly on 23 Aug 2018
Thank you John. That's an awesome compliment. Please come again!

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Uly on 23 Aug 2018
Thank you Jeffrey for the positive score review. We will improve where we need to.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people, Good value rooms
The room was well appointed for the price we paid for. The staff were really friendly and accommodating and helped us with whatever we needed. However, there was a leak in the T&B that needs fixing (not too much of a hassle tho since they offer rubber slippers for when you have to go inside). Food was execellent and cheap for fresh seafood meals. Ms Ging, the recptionist/barista near the beachfront kubos was a consistent lovely host to everyone (Keep being a ray of sunshine on you beach, Ms Ging!).
Stayed 3 nights in Jun 2018

10/10 Excellent

Ron Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly place
Room was spacious and value for money
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Jeff, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cheap place to stay
hotel staff cooked good food, no need to go to distant restaurant to order food love walking and jogging in the shore.
Stayed 2 nights in Jun 2018

10/10 Excellent

Alma Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd wedding anniversary escapade
Stayed here with my hubby, sister, and two more friends for our wedding anniversary. Staff is very accommodating as well as the owner. They helped us book a motorcycle to tour us around and even gave us welcome drinks. I love the unlimited hot water for our coffee and the fact that we could request the staff to cook the fish and squid we bought from outside for a minimal charge.
Stayed 2 nights in Jun 2018

10/10 Excellent

Mike, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close by the beach, the staff are very accommodating.
Stayed 2 nights in May 2018

8/10 Good

dhang, manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was definitely good, staffs were very accomodating, the food was delicious and the best part was the hotel is very close to the beach.
Stayed 2 nights in Apr 2018
Response from Uly on 2 May 2018
We are genuinely glad and thankful of your appreciation to our small hotel. And please invite your friends to come over and experience our hospitality and Filipino brand of hotel service. Thank you from the deepest of our heart.

8/10 Good

Ben YewChow

Liked: Staff & service
Customer Get confused.
SF Catina management also manage a neighbouring property call Sunday Flower. We were assigned our 1st nite to Sunday Flower which we no idea at all & booking was with SF. . SF has only 2 small cottage of their own. Staff at SF were very helpful esp Trinidad & Joshuew.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr familiäres Verhalten in einer kleinen Unterkunft. Sehr freundliches und hilfsbereites Personal.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Varasin majoituksen FC Cantinasta, mutta huone olikin Sunday Flowerista. Meidät oli meiltä kysymättä siirretty sinne. Tullessamme rouva vastaanotossa sanoi, "Ai, tulitte jo nyt, odotin 11.3.".Näytin varaukseni ja hän tarkisti omansa. Molemmissa oli 9.3.. Epäammattimaista toimintaa muutenkin. Kysyin FC Cantinan omistajalta, miksi meidät on siirretty? " No, olemme siirtäneet osan, mutta tulkaa meille bilettään, täällä on hyvä meininki". Siivouksen sain pyydettyäni kolmen yön jälkeen. Karaoke baari soi aamusta iltaan!
Stayed 5 nights in Mar 2019
Response from Uly on 17 Mar 2019
We are thankful that you made a review. We are sorry 1st about the misunderstanding of your room. Second about the karaoke which is on our next door resort, the local gov't only sets curfew until 10PM.

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
Ud til fantastisk sandstrand med lokale fiskerbåde
Hytterne ned til stranden (3 stk) er for små til 3 voksne, så vi tog et værelse i Sunshine også. Strandbaren har lidt problemer med fordelingen af kunder med naboen, som kan give noget irritation og det er svært at vide hvor man hører til. Stranden er børnevenlig.
Stayed 6 nights in Feb 2019
Response from Uly on 9 Mar 2019
We understand about this confusion. we have put up some signages to tell guets where they are. And our cottages are relatively small. But the beach is very near and accessible.

6/10 Okay

Cavallaro

Stayed 21 nights in Jan 2019
Response from Uly on 7 Mar 2019
Thank you Sir for taking the time to submit this review. We will try to better our services in order to get positive responses. We strive to make our visitors have a good and enjoyable experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Uly on 17 Jan 2019
Thank you for the review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Uly on 9 Jan 2019
Thank you.Come again!

6/10 Okay

traveller.c, nagoya, Japan

Liked: Staff & service
Disliked: Property conditions & facilities
ホテルというよりホステルと言った方がいいと思います。 部屋からビーチ本当に数秒でいけます。 部屋からオーシャンビューが見えると思っていましたがほとんど木で覆われていて想像していたのとは少し違っていました。 部屋に到着すると ・トイレットペーパーがない ・TVは壊れていて設置しているだけ ・エアコンもリモコンなしで温度調節もできない ・部屋には昆虫がいたり、蜘蛛の巣が張っていました。 スタッフはにこやかでいつもフレンドリーでしたが モーニングを頼むと頼んだものがなく、違うものが届きました。 ３０分後にかたずけにくるからバルコニーに置いといて と言われたので置いておくと帰って来てもそのまま。 ありが沢山来ていました。 この金額であれば仕方ないと思いますが ビーチから近いTVありのところを選んだのでTVがつかないのであれば もう少し安くてもいいと思います。
Stayed 2 nights in Nov 2018
Response from Uly on 4 Dec 2018
We are very sorry for all those inconveniences. Thank you.

8/10 Good

タイガー

Liked: Staff & service
Disliked: Property conditions & facilities
ビーチの目の前
コテージにはテラスもあり、のんびりできる。レンタルバイクやアイランドホッピングの手配をしてくれます。 残念なのは、バスルームにゴキブリがでたことです。
Stayed 2 nights in Oct 2018
Response from Uly on 28 Nov 2018
Thank you for writing. We get to use your review to be more aware of the quality of our service. We will correct when we can. So not to inconvenient succeeding guests.

8/10 Good

XI

Liked: Cleanliness, staff & service
住了独栋海边小屋，房间略小，但是很有特色。海景超棒，退潮时有很大很大的面粉沙滩，涨潮时海景漂亮的不行。
Stayed 1 night in Oct 2018
Response from Uly on 18 Oct 2018
We are thankful of your appreciation of your stay. We are glad that you like your room and our beach. Thank you.

8/10 Good

KAZUE

Liked: Property conditions & facilities, room comfort
ホテル前がビーチで、ローカルの人がたくさんいた。ファミリールームに泊まるとビーチへのドアもあるし洗濯を干すスペースあるので便利です。
Response from Uly on 11 Apr 2018
Thank you for writing your impression Sir. We are working on and are sensitive with our guest. We want to give our guests the feeling of satisfaction and enjoyment. We would you to come again and to see more in your next vacation.

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Uly on 2 May 2018
Thank you Sir for your very positive appreciation of our hotel. Please cone again!

10/10 Excellent

jaime, cebu city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원, 적절한 가격
일찍 도착해서 halo-halo 시켰으나 볼품없고 너무 맛없음. 첫인상이 안좋아 음식은 주문해보지 않았음. 그러나 직원들은 너무 친절하고 정감있음. 호핑 낚시 오토바이 등 적절한 가격으로 잘 이용했고 위치도 좋아 트라이시클타고 마켓가서 맛있는 음식들 잘 사먹었음.
Stayed 1 night in Feb 2018

10/10 Excellent

thierry, blauzac france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel
très bien aux bort de l eaux ,la gérante est très simpatique est prête a vous faire découvrir les alentour très très bien jy retournerais ,ce petit hotel a 2 chambre le personnel est aux petit soins .
Stayed 3 nights in Oct 2017