Before you book this hotel, ask yourself what will you be doing in Santa Cruz. The room was very clean. The shower head was high enough for my 6'4" husband, and the water pressure was decent. The bed was a bit on the firm side, but not so hard that we were uncomfortable. The sink area was separate from the toilet and shower which is always nice However, there wasn't a towel rod by the sink, so the hand towel we were using had to be just laid on the counter. The floor of the bathtub wasn't slippery, but it also wasn't textured. There wasn't a grab bar in the tub/shower area, so I was very careful not to slip. The floor did get more slippery as soap and shampoo got on it. If you are planning a trip here to attend an event or explore the area, this is a great place to sleep, shower, and eat breakfast. If you're looking for a romantic getaway, though, this isn't the place at all. Some of the reviews mentioned problems with the parking lot being full, but we were there Wednesday-Saturday, and the hotel didn't appear to be full. Half of the rooms face the parking lot, and half of them face a strip of garden area and the back side of the next door hotel. There is no view of anything. Our room was closer to the street, and during the day the traffic noise was very loud At night it was quiet, but we weren't there in the middle of the summer It might be different then. The breakfasrt had the usual hot and cold choices. We would probably stay here again.