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Suite Florencia

3.5 star property
Comfortable guesthouse with spa services and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Suite Florencia

Interior detail
Point of interest
Front of property
Frette Italian sheets, premium bedding, down duvets, minibar
Food and drink
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is RM346
RM346 total
includes taxes & fees
23 May - 24 May

Check out the area

Map
Calle Maestra Nicolasa 8 altos, entre Cuba y Colon, Santa Clara, 50100
  • Popular LocationVidal Park2 min walk
  • Popular LocationMonumento a la Toma del Tren Blindado11 min walk
  • Popular LocationEstatua Che y Niño16 min walk

Most relevant reviews

ExperimentalCarousel

20/10 Excellent

Helpful and friendly people and a lovely hotel. Had two great dinners as well.
John
Feb 26, 2024
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Room options

View all photos for Deluxe Double Room (800)

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Double Room (800)

10/10 Exceptional

Highlights

Air conditioning
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Down duvet
Premium bedding
Frette Italian bed sheets
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, City View

Street view

Basic Room, City View

10/10 Exceptional

Highlights

Air conditioning
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Down duvet
Premium bedding
Frette Italian bed sheets
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Frette Italian sheets, premium bedding, down duvets, minibar

Family Room

10/10 Exceptional

Highlights

Air conditioning
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Down duvet
Premium bedding
Frette Italian bed sheets
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Quadruple Room

10/10 Exceptional

Highlights

Air conditioning
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Down duvet
Premium bedding
Frette Italian bed sheets
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is RM304
RM334 total
includes taxes & fees
4 Jun - 5 Jun
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About the area

Santa Clara

Located in Santa Clara, Suite Florencia is in the city centre. Parque Vidal and Loma del Capiro reflect the area's natural beauty and area attractions include Camilo Cienfuegos Garden and Zoo and Mausoleo del Che Guevara.
Visit our Santa Clara travel guideOpens in a new window
View more Guest houses in Santa ClaraOpens in a new window

What's nearby

  • Vidal Park - 2 min walk
  • La Caridad Theater - 5 min walk
  • Santa Clara de Asis Church - 7 min walk
  • Monumento a la Toma del Tren Blindado - 11 min walk
  • Estatua Che y Niño - 16 min walk

Restaurants

  • Cafe Literario - 1 min walk
  • La Bugambilia - 2 min walk
  • Casona Guevara - 2 min walk
  • Starbucks - 3 min walk
  • Cafetaria BurgueCentro - 3 min walk

About this property

Suite Florencia

Guest house in the city centre, revitalised in 2017
You can look forward to a terrace, an art gallery on-site and a garden at Suite Florencia. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Multilingual staff, coffee/tea in reception and tour/ticket information
  • Luggage storage
Room features
All guest rooms at Suite Florencia offer comforts, such as premium bedding and pillow menus, as well as amenities, such as air conditioning and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and down duvets
  • Bathrooms with rainfall showers and bidets
  • A personal chef and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 3 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 28 steps to reach entrance
  • Accessible airport shuttle
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - April 2017

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; all guests older than 3 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 3 per night (328 ft away)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Suite Florencia Guesthouse Santa Clara
Suite Florencia Guesthouse
Suite Florencia Santa Clara
Suite Florencia Guesthouse
Suite Florencia Santa Clara
Suite Florencia Guesthouse Santa Clara

Frequently asked questions

Is Suite Florencia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Suite Florencia?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Suite Florencia on 23 May 2024 start from RM 346.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Suite Florencia?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Suite Florencia?

Checkout is at noon. Late checkout is available for USD 20 (subject to availability).

Does Suite Florencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Suite Florencia located?

Located in the heart of Santa Clara, this guesthouse is within a 5-minute walk of Parque Vidal, José Martí Provincial Library of Villa Clara and Iglesia de la Santísima Madre del Buen Pastor. Museo de Artes Decorativas and Teatro La Caridad are also within 10 minutes.

Suite Florencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 43 reviews" "
Rating 8 - Good. 3 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly people and a lovely hotel. Had two great dinners as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tadayuki

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel the stuff is very kindly the breakfast is is excellent finest
Stayed 2 nights in Jan 2024

10/10 Excellent

Marie-Eve

Stayed 3 nights in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2023

10/10 Excellent

Nicola Matteo

Stayed 2 nights in Dec 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really beautiful space in a convenient location. The service was outstanding - friendly and helpful. I would recommend Suite Florencia to anyone.
Stayed 2 nights in Mar 2020

10/10 Excellent

Stephan, Ottawa, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a Canadian who visited and stayed at Florencia in Santa Clara for 2 nights. I had the city view room, centrally located and only a 2 minute walk to the central Square. My room was clean, the bed super comfortable, and the air conditioning worked well. For such an old building, it has been renovated very nicely, with some modern touches, while keeping true to its colonial character. The owners, Gloria and Gabrielle,her being Cuban and his being Italian, are super hosts. Gloria helped me out of a money bind when my visa and atm card didn't work. I had to get money wired from Canada through Western Union, but in Cuba, a non resident can't receive the funds, only a Cuban. She went with me 2 times to the Western Union place and waited with me to receive the money; the first time there was a problem with the transaction but the second time was a success. If it hadn't been for her, I wouldn't have had any money to drink or eat. I owe her immensely all my gratitude. As well, she is a wealth of information of Santa Clara and its history and she is happy to share it with you. As for Gabrielle, he does the cooking for the menu they offer. You'll have no reason to eat outside the hostal because the food is to die for. You can compare it to Micheline 5 star 3-5 course meals but without the expense; quite reasonably priced and you know it's prepared safely. Without a doubt, this was a wonderful stay and look forward to returning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gloria’s local knowledge of things to see and do in and around Santa Clara was excellent! Gloria’s husband is from Florence Italy. Meals were fantastic! Your own personal chef! WOW!
Stayed 3 nights in Dec 2018

10/10 Excellent

Mike, Cardiff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. More like a boutique hotel
This place is an oasis like no mother I experienced in Cuba. It is not a hotel but is well above the usual hostal in Cuba. I would describe it more as a boutique hotel. The owners are wonderful with one an always smiling local and the other an excellent Italian chef. They make a great combination. The breakfast alone is worth the stay (amazing fruit platter and bread comes with four different home made jams as well as home made peanut butter!) but make sure you also have at least one lunch or dinner here too.
Stayed 1 night in Apr 2018