Exterior

Reviews of Santa Ana Travel Inn

2 out of 5
Santa Ana Travel Inn
2005 North Main Street, Santa Ana, CA

Reviews

5.8
Rating 10 - Excellent. 15 out of 96 reviews" "
Rating 8 - Good. 23 out of 96 reviews" "
Rating 6 - Okay. 16 out of 96 reviews" "
Rating 4 - Poor. 14 out of 96 reviews" "
Rating 2 - Terrible. 28 out of 96 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Martha

Travelled with family
Liked: Property conditions & facilities
It was nice.
Stayed 1 night in Nov 2023

6/10 Okay

Brennan

.
Stayed 3 nights in Nov 2023

6/10 Okay

Duke

Liked: Cleanliness
$100 per night what I expect more? It’s nice and convenient for me. No smoking is perfect here.
Stayed 1 night in Oct 2023

2/10 Terrible

Kia

Disliked: Cleanliness, staff & service, property conditions & facilities
This property should not be in operation. There is mildew in the bathroom. The tub was very dirty.
Stayed 2 nights in Jun 2023

2/10 Terrible

Young Im

Disliked: Staff & service, property conditions & facilities
There was broken toilet paper hanger, rotten and hole on the bath tub, no face towels, no kleenex, no shampoo and conditioner. Got a room changing due to bugs in the room.
Stayed 1 night in Jun 2023

2/10 Terrible

eugenia

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed was the most uncomfortable thing I've ever slept on with only 2 small pillows. didn't have any toilet paper or any towels. also said in description that their was a refrigerator and their definitely wasn't so I had to throw out food. also water pressure in shower was awful would definitely like some compensation or a refund cause that was the worst experience I've ever had with a hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Feb 2020

10/10 Excellent

Gasiel

Stayed 1 night in Feb 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great! Easy!
Stayed 1 night in Jun 2021

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unremarkable hotel staff was a little rude and TV didn't work when I got there really just not a fun place to say
Stayed 1 night in Apr 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a budget
Decent sized room, huge bed, cleanliness I can live with.
Stayed 1 night in Jul 2020

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it very clean and convenient
Stayed 1 night in Apr 2020

4/10 Poor

James

Business traveller
Disliked: Staff & service
No visitors
They allow no visitors, not even relatives can visit during the day.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, Bed was very good, Management was pleasant. I did not find shampoo and conditioner in the bathroom but may have been available at the front desk (I brought my own). There were plenty of clean towels and housekeeping is very good. I would recommend this place as a nice place to stay at and it is conveniently located to the museums (Bower Museum is across the street), etc.
Stayed 5 nights in Mar 2020

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Diana

Disliked: Staff & service, property conditions & facilities
I wouldnt book here at all this was one of my bad booking in all santa ana
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
My feedback for staying at Santa Ana Travel Inn
The exterior building was pretty and we are happy to be able to stay in the room facing the south. We had a bit issue stepping high to get on the beds. I also wonder if the housekeeping lady came every day.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2019

2/10 Terrible

RitaP, San Diego

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the price but I guess you get what you pay for. There was nothing inviting about the room at all. It was old, rundown, mold in the shower, old dingy towels, stains on the bed. If I could I’d ask for my money back.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Place Ever...
It was horrible. There was no parking in the lot or on the street. Room was dirty and smelled horrible. There was patches in the walls. Restroom was disgusting. This was one of the worst places I have ever stayed. And when mentioned to the owner she said sorry and walked away. Very disappointed.
Stayed 1 night in Jul 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were long black hairs in the tube area. But if was clean. Next time I will request a bottom floor.
Stayed 1 night in Jul 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Not much parking in the lot, but there is one behind the hotel(although it is not lit well). Quiet room even though it is on a main street. Minimal in room. Bed, tv, table with 2 chairs, small refrigerator and 2 end tables. That is it! There is wifi available. No dresser to put clothes or anything to put your suitcase on.
Stayed 4 nights in May 2019

2/10 Terrible

Noe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Frequent

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. Run down property. Not recommended
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

R, Orange County

Liked: Staff & service, property conditions & facilities
Nice and easy no problems staff was great and very helpful. Parking is bad due to the small parking lot
Stayed 1 night in Nov 2018

8/10 Good

jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - Would go back
The staff bent over backwards for us to park our truck and trailer. The king size bed was comfortable and it was a good size room.
Stayed 2 nights in Oct 2018

8/10 Good

Erika

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Carl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
TV channels are very limited. Very poor. The manager was not helpful at all. I will never come here again.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Simple but appealing
Stayed 1 night in Aug 2018

4/10 Poor

Ryan

It's cheap, but you get what you pay for
I stayed at the Santa Ana Inn the other day and I had a bad experience. I used my 1 free hotel night and paid the taxes out of pocket, but I had 3 things in particular that were bad. First, there were dead bugs (flies) inside my sheets and the bodies of the flies decomposed and broke into many pieces. Second, when I woke up in the morning, the AC unit condensation flooded my room and ruined my dress shoe. Additionally, when I left in the morning and closed the door, I found out the door never locked properly all along and had been open all night. When I checked out no one came to the office for over 30 minutes, so I left my key under their secure window and left, so I could not tell the management this.
Stayed 1 night in Aug 2018

2/10 Terrible

Susan, San diego, ca.

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel, didn't even stayed. Got inside the room, 15 minutes later I was out.
Stayed 2 nights in Aug 2018

4/10 Poor

Kay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was NOT happy at all with our room & not for the price I paid. I didnt realize it was a motel till we got there. Neighborhood is a little on the scary side. There was no parking and very little parking lots. The good thing is the staff let us create and find a space inside the lot. The staff was friendly made you feel comfortable. The room that’s where I had a real problem, it was horrible, crowded, not much space, smelled bad. Really stuffy, we couldn’t sleep at night. The sheets smelled musty like underarm odor and in the morning when we woke to make the bed, we realized they were full of stains and other people’s hair. I asked for new bed sheets and towels, house keeping was really sweet about it, but of course the same thing the next night with the sheets. The bath towels were also stained. It just felt gross in there to even shower. The shower and sink drain were clogged! My daughter unclogged the shower drain and pulled out a lot of hair that was not ours. We were really uncomfortable being in the room and still had to tough another night there (too stressed, too busy to look for another) definitely the worst we’ve ever stayed in. I rather pay a few dollars more for a better hotel next time still 196$ for 2 nights was not worth it at all.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very quiet!
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend unless last option...
The location is nice, near the mall and downtown. Also, Bowers museum is across the street. Noise level is minimum. Only two problems we had were the maid service and the bed. Stayed there 6 days maid only came once on our 2nd night so we had to ask for more clean towels. He/she only made one bed and left the other a mess. Also, the beds are ok 3/5 comfort but, the sheets are what sucks. Thin and do not help with the cold. Would not recommend this place unless it’s your last option.
Stayed 6 nights in May 2018

2/10 Terrible

GiGi, Oregon

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst place to stay!
No phone, microwave or fridge. Many live-ins. No daily room service.
Stayed 5 nights in Mar 2018

2/10 Terrible

MARIA DE LOS ANGELES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very old and needs renovation. The vet was terrible, awful, the worst I have been. I won’t stay there again. For the same price, even a little less you can stay at the Red Roof a few blocks away and it’s 1 million times better and nicer

6/10 Okay

t, Central California

Liked: Staff & service
Convenient to Anaheim Stadium / Convention Center
OK for overnight business traveler; very basic, bring your own shampoo; no washcloths, towels are old; bed ok, cleanliness is good; You get a bed, bathroom, desk and TV. OK to just go to sleep, clean up in the morning and go. Not the place to stay if you are traveling with your wife, unless she is very spartan, not fussy, easy going. Ring the bell to call the check in guy who services you behind bullet proof glass; he was polite, very efficient. Check in and out was very fast and easy since I pre-paid through Expedia. Skip the morning coffee.
Stayed 1 night in Feb 2018