Hotel Mesra Haiwan Kesayangan di Sant'Agata de'Goti

"I picked this hotel for one reason only. The website said there was a 24 hour airport shuttle for €20. It was a lie. Instead they called a cab that cost €35. Outrageous. When we showed up, we wanted to store our luggage and maybe check in early, but knew that was an ask. Before we could even get a word in, the front desk guy was trying to sell us on driving us right back where we just came from. He was the driver, btw, so the money would be going to him I guess. Then he tried to say check in...

"The staff was incredible. I arrived very weary from the trip and in need of several things. Staff assisted very kindly and compassionately throughout my stay. It was the best experience I had in Naples. I would stay there again."

"Sehr gutes Hotel Nur die Lage ist leicht draussen."

"The accommodation was spotlessly clean, really spacious, and with a comfortable bed. It was equipped with everything you need for a comfortable stay and had two balconies with good views. The host was just as wonderful, always available if needed and went out of her way to make us feel at home and bringing breakfast in the mornings. Would definitely recommend."

"This hotel has a lot of bad reviews and frankly I don't get it. The staff was helpful and friendly, calling us a cab at 5 am for our early flight. The room had very nice amenities including a smart TV, a toiletry kit, mini fridge and free water bottles. We had massive windows that overlooked the main road which yes of course was noisy but that's to be expected at an hotel right next to an airport. Yes the walls were thing but we had no issues with falling asleep. Only downside is you really...

"All good and very helpful staff."

"Nice place, friendly staff"