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Reviews of Villa Sylva & Spa

3 out of 5
Villa Sylva & Spa
Via Privata Garbarino 2, Sanremo, Imperia

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 456 reviews" "
Rating 8 - Good. 172 out of 456 reviews" "
Rating 6 - Okay. 36 out of 456 reviews" "
Rating 4 - Poor. 12 out of 456 reviews" "
Rating 2 - Terrible. 8 out of 456 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sharron, Highfields

Travelled with partner
Liked: Cleanliness, staff & service
First time ever no tissues in room Not impressed with dogs staying and barking
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok but not without issues
The hotel was ok. Very tiny room. Although I booked this stay as a VIP member; they did not openly offer the VIP benefits. I had to go back to the desk to ask about the sparkling wine which they then brought to room. I was not upgraded even when I could see better rooms available - they said it is not guaranteed. Even though I could show her parking credit was a VIP benefit offered at booking, the receptionist said not offered at their hotel. I was not charged when checked out by a different receptionist. The restaurant staff were very friendly, but he brought my carpaccio and we waited at least 10-15 minutes for them to bring my husbands. It was NOT noted when booking that the hot tub is an extra cost of 20 Euros per person for one hour. The hot tub was the reason we booked this hotel but did not use due to cost and time limit. Should be disclosed as part of offer when booking hotel.
Stayed 1 night in Jan 2024
Response from Tiziana on 30 Jan 2024
Good morning, thank you for choosing the Villa Sylva hotel to stay in Sanremo.Being a VIP member gives you the right to a bottle of sparkling wine in your room and WI-FI. The upgrade can only take place if there are rooms available (but we were fully booked).The parking service is not included and is subject to a fee for all customers as indicated on the site, as are the costs of access to the spa.Best regards,The Manager

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, grounds and location. Easy walk to nice restaurants in 10 minutes.
Stayed 2 nights in Oct 2023

8/10 Good

karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, views and rooms. Excellent breakfast. If walking, a uphill location ad a bit far from centre. Dinner was ok, small portion and a bit pricey compare to other places.
Stayed 1 night in Oct 2023

6/10 Okay

Janet

Liked: Cleanliness
Stayed 5 nights in Sep 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ernesto

Stayed 2 nights in Aug 2023

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer family trip
This was the first location in a trip around Northern Italy. The rooms were fine, nicely decorated, and the staff changed the children's room from a double to a twin on arrival (although this had been requested previously). Balcony views on the front of the hotel are much better than the back of the hotel.
Stayed 2 nights in Jul 2023
Response from Tiziana on 21 Feb 2024
Good morning, thank you for your good feedback.We hope to see you again in the future.Best regards

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely villa
Beautiful hotel and setting with terraces and balcony. Only slight drawback is distance from old town
Stayed 1 night in Jul 2023
Response from Tiziana on 5 Aug 2023
Good morning, thank you for your good feedback.We hope to see you again in the future.Best regards

10/10 Excellent

Maya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and classy hotel, very friendly staff. This was my second time here and I very much liked it.
Stayed 2 nights in Jun 2023
Response from Tiziana on 27 Jun 2023
Good morning,thank you for the good feedback for Hotel and services.We hope to welcome you again in the future.best regards,The Manager and The Staff

10/10 Excellent

Lali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was a little small but the hotel is very nice
Stayed 6 nights in Jun 2023
Response from Tiziana on 27 Jun 2023
Good morning,thank you for the good feedback for Hotel and services.We hope to welcome you again in the future.best regards,The Manager and The Staff

8/10 Good

Isaac D David

Liked: Cleanliness, property conditions & facilities, room comfort
only room without balcony..noisy from main road...shower tiny compared to size of bathroom.. nice breakfast and pretty garden
Stayed 1 night in May 2023

10/10 Excellent

Jeremy, Agoura Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2023
Response from Tiziana on 27 Jun 2023
Good morning,thank you for the good feedback for Hotel and services.We hope to welcome you again in the future.best regards,The Manager and The Staff

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed at the hotel 4 years ago nd it was excellent. since then the noms have been done up
Stayed 1 night in Jan 2023

8/10 Good

Dean

Stayed 1 night in Jan 2023

4/10 Poor

sylvia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The hotel and the staff are nice. However we booked by accident the half board, which included dinner. We canceled a well planned dinner to eat at the hotel for Christmas Day. Please be advised the food and dining room are not as advertised in the photos in the hallways and online. The food was very bad we ate the first dish as we were starving and made our plan to escape and find food. The table bread was even stale. The dining hall is like a retirement home, zero charm. Its rude and a disrespectful to feed people such poor quality food, especially for Christmas Day. We will not be staying here again.
Response from Tiziana on 8 Jan 2023
Good morning,Thank you for choosing our Hotel.As for dinner, if there were any problems, the plates were not to be returned empty, but the food was to be left on the plate and reported to the waiter immediately.The products are fresh and delivered dailyThe dining room is cared for all year round, especially during the Christmas period set up with her decorations.Best regards,The Manager and the Staff

10/10 Excellent

Francois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice spa and a big terrace. The staff was friendly and the room was pretty big. Only downside is the beds (twin) that are pretty small.
Response from Tiziana on 17 Nov 2022
Good morning, thank you to choose our Hotel for your stay. Thank you also for your good feedback for the services. We hope to welcome you again in the future. Best regards, The Manager and the Staff

10/10 Excellent

Sharlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really beautiful - the room we got had 2 doors to a balcony with a sea view and lots of trees. Would stay here again.
Stayed 1 night in Aug 2022
Response from Tiziana on 4 Sept 2022
Good Morning, Thank you to choose our Hotel for your stay in Sanremo and for your good feedback for all the services. We hope to welcome you again in the future. Best regards, The regards and the Staff

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great people, great gym and alright food. Highly recommend.
Stayed 4 nights in Aug 2022
Response from tiziana on 21 Aug 2022
Good Morning, Thank you to choose our Hotel for your stay in Sanremo and for your good feedback for all the services. We hope to welcome you again in the future. Best regards, The regards and the Staff

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Beautiful building, on-site parking, massive balconies, friendly staff, great breakfast. Couldn’t fault it.
Exterior
Entrance
Balcony
Stayed 1 night in Feb 2022
Response from Tiziana on 20 Mar 2022
Good Morning, Thank you to choose our Hotel for your stay in Sanremo and for your good feedback. We hope to welcome you again in the future. Best regards, The regards and the Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Tiziana on 26 Dec 2021
Good Morning, Thank you to choose our Hotel for your stay in Samremo. We hope to welcome you again in the future. Best regards, The regards and the Staff

8/10 Good

Estefania, merida

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff super nice, ready good location of the property. But to noice rooms you can listen everything, so no too good if you want to rest
Stayed 8 nights in Oct 2021
Response from Tiziana on 3 Feb 2022
Good Morning, Thank you to choose our Hotel for your stay in Samremo. We hope to welcome you again in the future. Best regards, The regards and the Staff

10/10 Excellent

Perrine

Stayed 2 nights in Aug 2021
Response from Tiziana on 26 Dec 2021
Good Morning, Thank you to choose our Hotel for your stay in Samremo and for your good feedback. We hope to welcome you again in the future. Best regards, The regards and the Staff

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great room with a nice big balcony. Good service and very clean. They prepared a cot for our baby without even being asked which was a nice surprise.
Stayed 1 night in Sep 2020

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and explore San Remo
Fantastic view over the villa Nobel and the sea. Enjoyed the roof terrasse for a relaxing time. Walkable distance from the train station. Great service from all the staff. Many beaches to choose from.
Stayed 4 nights in Aug 2020
Response from Tiziana on 15 Sept 2020
Dear Jerome thank you to choose Hotel Villa Sylva to spend your holidays in Sanremo. Thank you also for your good feedback for our services. We hope to welcome you again in the future. Best regards, The Manager and the Staff

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in decent location. Rooms large and bathrooms modern but ours did not have a balcony or view so was disappointing. Ok breakfast. Disappointing that their was a spa / sauna but had to pay - this is already an expensive hotel
Stayed 4 nights in Aug 2020
Response from Tiziana on 15 Sept 2020
Dear John thank you ti chose our Hotel for your stay in Sanremo. We are sorry but unfortunately all our rooms have not the balcony. As regarding the extra cost of the SPA, is indicated in the information at the moment of the reservation. We hope to welcome you again in the future. Best regards, The Manager and the Staff

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very conveniently located hotel, had parking & was quiet. Decent buffet breakfast & pleasant staff. Room was spacious & clean with nice views of the Mediterranean.
Stayed 1 night in Jul 2020
Response from Tiziana on 12 Aug 2020
Good morning, thank you to choose our Hotel for your stay in Sanremo and for your good feedback: we are very happy to know you appreciate our rooms and services. We hope to welcome you again in the future. Best regards, The Manager and the Staff

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice boutique hotel but AC didn't work
The staff at reception and at breakfast were very welcoming and adhered to Covid safety protocol. The room was simple and compact; the best part was the lovely sea view. The bottle of complimentary Prosecco was a nice touch. Unfortunately, what let this stay down was the AC not working or was shut off during the night. The temperature can't be controlled within the room. We advised the front desk several times. They attempted to adjust the temperature but it continued to blow hot air and was not fixed. So, we had a very uncomfortable night and didn't sleep. We opened the window but then there was noise on top of still being hot. It was disappointing because the hotel is in a great location and lovely. We would stay again IF the AC is fixed or come during a cooler period. I believe others have left reviews about the AC not working so it seems to be a recurring problem.
Stayed 1 night in Jun 2020
Response from Tiziana on 15 Sept 2020
Good morning thank you to choose Hotel Villa Sylva to spend your holidays in Sanremo. Thank you also for your good feedback for our services. We are sorry for the inconvenience with AC, we can guarantee to you that it works in all rooms and communes areas. We hope to welcome you again in the future. Best regards, The Manager and the Staff

8/10 Good

John, Nice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, simple but clean and friendly. We went in the spa Which was clean and simple wit a large jacuzzi and a small hamam and sauna. Buffet breakfast was pleasant. Social distancing makes most things tedious but necessary We had to tK ethe care to get into the center of toen but finding parking was simple & uber looked available.
Stayed 2 nights in Jul 2020
Response from Tiziana on 7 Jul 2020
Dear John, thank you to choose our Hotel for your stay in Sanremo. Thank you also for your good feedback: we are very happy to know you appreciate our rooms and services. We hope to welcome you again in the future. Best regards, The Manager and the Staff

10/10 Excellent

FORTUNATO

Stayed 2 nights in Jun 2020
Response from Tiziana on 25 Jun 2020
Buongiorno, grazie per aver scelto l'Hotel Villa Sylva per trascorrere qualche giornata a Sanremo. Sperando di poterLa avere nuovamente in futuro come nostro Ospite, porgiamo distinti saluti. La Direzione e lo Staff

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good hotel-- make sure you triple check the bill.
The hotel is very comfortable and sparkling clean! My only complaint is that the lady at the front desk tried to charge us an extra 30 euros for using the "wellness center"--we caught it and maybe it was just a mistake, but it left a bad impression. Also the eggs at breakfast were slimy, but now I'm just being nitpicky.
Stayed 1 night in Dec 2019
Response from Rosy on 24 Dec 2019
Good morning, Ms Megan We thank you for having stayed in our Hotel, I confirm that on all sites the Spa is subject to a fee for the customers of the Hotel and the price is Euro 15 per person per day. As for the eggs, I'm sorry they didn't like them, but we prepare them all fresh days with regard The direction

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable and relaxing place
Very helpful and friendly staff. Really nice hotel, enjoyed using the spa after running the Sanremo Marathon!
View from the rooftop sundeck
Stayed 2 nights in Dec 2019
Response from Tiziana on 15 Dec 2019
Dear David, thank you to choose our Hotel for your stay in Sanremo. Thank you also for your good feedback: we are very happy to know you appreciate our rooms and services. We hope to welcome you again in the future. Best regards, The Manager and the Staff

8/10 Good

Costel, France

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The location is convenient and staff from reception is nice and helpful.
Stayed 2 nights in Oct 2019
Response from Tiziana on 10 Nov 2019
Good morning, thank you to choose our Hotel for your stay in Sanremo. Thank you also for your good feedback: we are very happy to know you appreciate our rooms and services. We hope to welcome you again in the future. Best regards, The Manager and the Staff

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely original features
The hotel was fine and conveniently located with an excellent breakfast. The only downside: there wasn’t a TV channel for the English speaking world.
Stayed 2 nights in Sep 2019
Response from Tiziana on 11 Sept 2019
Dear Chris, thank you for your good review and to choose our Hotel for your stay holidays. We hope to welcome again in the future. Best reards, The Manager and The Staff

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay there
The hotel does not worth the money!!! No wifi in the room, breakfast was such a s**t! Room was spacious but the cleaness was terrible!
Stayed 1 night in Sep 2019
Response from Tiziana on 11 Sept 2019
Good morning, we are sorry to know your stay wasn't good for you, but our breakfast included some sweet and salted products. Some pruducts are also homemade. Our wi-fi connection is in all the part of Hotel (rooms-receprtion-restaurant). Best regards, Tiziana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Tiziana on 11 Sept 2019
Good morning, thank you for your good review and to choose our Hotel for your stay in Sanremo. We hope to welcome again in the future. Best reards, The Manager and The Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely property if a little shabby in places. Air conditioning made a strange noise every minute or so which was annoying. Parking was easy and the location was handy enough for a short walk into the centre.
Stayed 1 night in Jul 2019
Response from Tiziana on 2 Aug 2019
Good morning, thank you to choose the Hotel Villa Sylva for your stay in our town. We are very happy to know you appreciate our rooms and services. We hope to have the pleasure of welcoming you again in the future. Best regards, The Manager and the Staff

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Good but could be great!
Nice hotel and a quiet location, in room amenities pretty basic, shampoo only and no conditioner; water wasn’t replaced after the first day, all Of which are basic things for a 3*. Breakfast ok and coffee good. Very very hard bed, which we found uncomfortably hard. Really nice spa, with a few tweaks, the hotel could be 4*.
Stayed 3 nights in Jul 2019
Response from Tiziana on 29 Jul 2019
Good morning, thank you to choose the Hotel Villa Sylva for your stay in our town. We are very happy to know you appreciate our rooms and services. We hope to accommodate you again in the future. Best Regards. The Manager and the Staff

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in historiv villa, close to everything
Great hotel in historic villa, close to the center and marina area with free parking
Stayed 1 night in Jun 2019
Response from Tiziana on 2 Jul 2019
Good morning, thank you to choose the Hotel Villa Sylva for your stay in our town. We are very happy to know you appreciate our rooms and services. We hope to have the pleasure of welcoming you again in the future. Best regards, The Manager and the Staff

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable stopover
We stopped here on our first night after landing in Nice and heading into Italy. It fulfilled all our needs, especially the restaurant, which was outstanding. The room was a bit small, but still excellent value for the money, and we slept very well. Oh, and it had a great shower. We have already talked about staying here again, although we would pay a bit more for a slightly larger room.
Stayed 1 night in May 2019
Response from Tiziana on 17 Jun 2019
Good morning, thank you to choose again the Hotel Villa Sylva for your stay in our town. We are very happy to know you appreciate our rooms and services. Thank yuo also for you good review for our restaurant. We hope to have the pleasure of welcoming you again in the future. Best regards, The Manager and the Staff

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recomended
Really beautiful hotel, close to the marina and very well appointed. we were only there for one night and sadly did not have time to use the spa but next time we will! Very elegant sitting rooms and classy dining room. quiet and peaceful location.
Stayed 1 night in Jun 2019
Response from Rosy on 9 Jun 2019
Dear Robert, it is with great pleasure that we receive your compliments. We will not fail to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Best regards. The direction.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Free bike hire and terrace was great. Spa needs to be checked, some things not working. Room clean and basic.
Stayed 1 night in Jun 2019
Response from Rosy on 6 Jun 2019
Dear , it is with great pleasure that we receive your compliments. We will not fail to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Best regards. The direction.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well first off, we went in February which is considered off season. I get it. However, we were staying at an air bnb and chose to love to this hotel for two specific reasons: 1. To be closer to shopping, restaurants and people; 2. WiFi! The restaurant at the hotel was closed along with many many many other restaurants within considerable walking distance. No one told us the restaurant was closed until March. No one. I wouldn’t have booked the room there. Second, this hotel can not say they offer WiFi. You have to signed on 1700 times during the use of it and if you’re from out of the area good luck! Also, the staff were not as warm and fuzzy and dipected on the reviews. Although it seemed most itialan women weren’t. Maybe it’s bwcause of the off season? All in all 3 stars. Cute hotel. I’m sure the food would have be delicious. I liked that we had a tearrece. I wouldn’t ever go back again though.
Stayed 2 nights in Feb 2019
Response from Rosy on 28 Feb 2019
Bonjour nous Vous remercions pour avoir choisi l'Hôtel villa Sylva pour séjourner à San Remo. Nous sommes très heureux que Vous avez apprécié notre accueil et nos services. Merci aussi pour Vos critiques, car ils nous aident à améliorer notre service. Nous espérons de pouvoir avoir le plaisir de Vous accueillir encore à l’avenir et dans cette attente nous vous prions d'agréer nos salutations distinguées.Ps désolé mais le restaurant était fermé pour rénovation, mais comme je ne sais pas qui elle est ANONYME, je n'ai certainement pas eu la demi-pension pour cette raison, nous n'avons pas contacté Le Manager e le Staff

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greatest hotel on the trip. Would have liked to stay 2 days. Very much well above the price paid
Stayed 1 night in Jan 2019
Response from Tiziana on 2 Feb 2019
Good morning, thank you for your feedback and thank you so much to choosed our hotel for your holiday. We are happy to know that you appreciated our services. We hope to see again in the future. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, lovely staff, but it seemed impossible to turn down the central heater
Stayed 1 night in Dec 2018
Response from Rosy on 3 Jan 2019
Dear , Thank you for choosing our structure for your stay and we are grateful for the positive feedback sent to us. We would like to thank you and reassure you of the fact that you have taken note of your observations: having shared your impressions about the service and the structure will be a good starting point for us that will allow us to strive for continuous improvement, right in virtue of ensuring that guest satisfaction is one of our main objectives. In wishing to have you again as a guest in the structure, we offer you our best regards. The direction

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
No cafe machines ( cafe makers) No arion No intercom tile phone Small bathroom No English channels T.V And the area no indin , arb or arbi restaurants
Stayed 6 nights in Dec 2018
Response from Rosy on 12 Dec 2018
Cher , Merci d'avoir choisi notre structure pour votre séjour et nous sommes reconnaissants pour les commentaires positifs qui nous ont été envoyés. Nous tenons à vous remercier et à vous rassurer du fait que vous avez pris note de vos observations: partager vos impressions sur le service et la structure sera un bon point de départ pour nous permettre de nous efforcer d’améliorer continuellement vertu de veiller à ce que la satisfaction des clients est l’un de nos principaux objectifs. En souhaitant vous accueillir à nouveau dans la structure, nous vous offrons nos meilleures salutations. La gestion

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple and friendly hotel with a good location close to Villa Nobel and the harbour. Poor breakfast. Rent their bikes and bicycle along the sea.
Stayed 1 night in Nov 2018
Response from Rosy on 27 Nov 2018
Cher Hans, Merci d'avoir choisi notre structure pour votre séjour et nous sommes reconnaissants pour les commentaires positifs qui nous ont été envoyés. Nous tenons à vous remercier et à vous rassurer du fait que vous avez pris note de vos observations: partager vos impressions sur le service et la structure sera un bon point de départ pour nous permettre de nous efforcer d’améliorer continuellement vertu de veiller à ce que la satisfaction des clients est l’un de nos principaux objectifs. En souhaitant vous accueillir à nouveau dans la structure, nous vous offrons nos meilleures salutations. La gestion

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Rosy on 29 Oct 2018
Dear, Thank you for taking the time to tell us about the relative experience of our establishment. It is with great pleasure that we receive his compliments. We will not fail to share his comments with our entire team. Your opinion is very important to improve our services. We hope to receive it again. Cordially. Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Rosy on 24 Oct 2018
Dear It is with great pleasure that we receive your compliments. His satisfaction is the best reward for our staff who work day after day to offer impeccable service. Sincerely. The direction

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We loved that our room had his and hers bathrooms! Breakfast was excellent. The staff was always so helpful. We would definitely stay here again and recommend it to everyone.
Stayed 2 nights in Sep 2018
Response from Rosy on 1 Oct 2018
Dear Bruce , Thank you for choosing our structure for your stay and we are grateful for the positive feedback sent to us. We would like to thank you and reassure you of the fact that you have taken note of your observations: having shared your impressions about the service and the structure will be a good starting point for us that will allow us to strive for continuous improvement, right in virtue of ensuring that guest satisfaction is one of our main objectives. In wishing to have you again as a guest in the structure, we offer you our best regards. The direction