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Reviews of Cedar Stables Inn and Suites

2.5 out of 5
Cedar Stables Inn and Suites
1935 Cleveland Rd., Sandusky, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 180 out of 313 reviews" "
Rating 8 - Good. 89 out of 313 reviews" "
Rating 6 - Okay. 24 out of 313 reviews" "
Rating 4 - Poor. 7 out of 313 reviews" "
Rating 2 - Terrible. 13 out of 313 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family and small children
Love how quiet the hotel was even though it was super busy!
Stayed 2 nights in Apr 2024
Response from Rhonda on 28 Apr 2024
Thank you very much for your review.

8/10 Good

Sara

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was nice. Bathrooms could use some renovating but weren’t bad. Food was excellent! Bowling was fun. Kids had a great time. Was a fun experience!
Stayed 2 nights in Apr 2024
Response from Rhonda on 11 Apr 2024
Thank you for your review!

10/10 Excellent

Lashya

Stayed 1 night in Mar 2024
Response from Rhonda on 11 Apr 2024
Thank you for your review!

2/10 Terrible

meghan

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Check in was very confusing- as there is a tiny booth that is not attended in a very crowded/cluttered restaurant. We walked through this maze of a restaurant for a few minutes before someone told us where to look for the check in booth. The restaurant was very dirty and when they took us to the hotel area- it was even dirtier… stained carpeting in the halls, water stains on the ceiling- water damage to pictures on the wall. It took them 30 minutes to get us into our room with an emergency key, because their machine broke. They kept telling us that had never happened before, but there were other reviews saying this happened. We couldn’t get our actual keys until 9pm. The room seemed ok, but because of everything being so dirty outside of it- it felt gross too. There was complimentary wine and beer and chocolate- which was nice. The hotel is not attended by staff after 10pm and they do not answer their phone before that, because it’s technically part of the restaurant - which is super busy and chaotic…. so you’re pretty SOL if you have any issues. When the restaurant closes, you have to access the hotel through a back door that is supposed to require a key, but was broken and unlocked- another thing we saw written in a few reviews from last year- so obviously they’re just not keeping up with maintaining this place. Will not be returning!
Stayed 1 night in Mar 2024
Response from Mike on 5 Mar 2024
Megan:Thank you for your comments about your recent stay at our Inn. We appreciate that you took the time to write, hearing from you helps us to stay in touch with our customers expectations and find out how well we measure up to them. Being busy is never an excuse for providing a valued guest, such as yourself, with anything less than a perfect experience.Please accept my apologies for any inconvenience this matter has caused you. You have every right to expect only the best service and accommodations and we regret we were not up to par in this instance. I consider it a personal favor that you brought this matter to my attention and have shared your experience with our entire staff so that we may all receive the benefit of your comments. We credit our success and being such a popular spot to eat, sleep and play to offering the type of unique experience that is deserving of our guests repeat patronage. While we do not have an actually lobby or front desk we do have 24 hour staff that attends to all our guest needs at our adjacent hotel within the complex, which is staffed 24 hours a day and is accessible from your guest room phone when calling the hotel operator. The restaurant guest host only handles the check in and escorting you to your room. Also the exterior entrances are all secured and self lock after hours when the complex amenities are closed and a key card is required to enter. Meghan, please be assured your experience does not exemplify the level of service & accommodations we strive to provide our guests and we thank you for taking the time to let us know where improvement is needed. I am disappointed that we did not meet your expectations and I assure you we will make every effort to insure the issues you experienced do not recur. THANK YOU AGAIN

10/10 Excellent

Hilda ,Tyler

Service, the room everything
Stayed 1 night in Feb 2024
Response from Thirsty on 28 Feb 2024
Thank you so much for the opportunity to be of service t you while you were visiting our area. We are so happy you enjoyed your visit and appreciate that you took the time to tell us so. We hope we will again have the pleasure to be of service to you whenever your travels bring you back our way.

8/10 Good

Deshawn

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Thirsty on 30 Jan 2024
Deshawn,Thank you so much for your patronage of the Stables. We can’t thank you enough for the opportunity to be of service to you and hope to be of service to you again real soon

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thirsty on 25 Jan 2024
Alexis, Thank you for your recent patronage of our Inn and thank you for allowing us the opportunity to be part of your visit to our area. We understand when choosing a place to stay in our area you have any choices and we truly appreciate you selecting our inn for your lodging needs.Thank you again

10/10 Excellent

Noelle

Stayed 1 night in Dec 2023
Response from Thirsty on 25 Jan 2024
Noelle, Thank you for your patronage of the Stables last month. It is our pleasure to have the occasion to be party of your visit to our area. We are delighted you enjoyed your stay and hope to be of service to you again

10/10 Excellent

Mat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always so much fun, we take our grand kids there to get away. They love it.
Stayed 1 night in Dec 2023
Response from Thirsty on 25 Jan 2024
Mat,Thank you for the opportunity to be of service to you and your family during the holidays. We are so very happy you enjoyed your stay with us and we hope to be of service to you again real soon

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Thirsty on 26 Oct 2023
Autumn, Thank you!!!! We are so happy you enjoyed your stay at the Stables. We hope to be of service to you again whenever your travels bring you back our way

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting
Keys did not work on the door initially and had to go get a different key card, carpet has stains throughout, found a VIP wristband under the edge of the bed from a previous person, found ants in the middle of the floor, mouse droppings around the toilet and dead bugs behind it, couch has stains and the couch back was broken, literally every sheetrock tape seam and corner is bubbling up (not just a few but EVERY SINGLE ONE), sheetrock repair to the wall was falling out and cracking, window sills had dead bugs and dust/dirt accruing and obviously have not been cleaned in a long time. At night there is no one there to assist you, the only way to get in touch with anyone is the service phone at the back door entrance that rings through to the adjacent Holiday Inn front desk, which we were told is owned by the same person/group. After hours the only entrance/exit is through a dark sketchy back parking lot door that has a key card access however is not locked and anyone can enter at any time. Attempted to reach someone and was told they would call us back in the morning, 2 days later and we keep getting redirected to voicemail. 8 pictures is not enough to show how poorly the room was cleaned and kept.
Ants
Carpet stains
More carpet stains and broken couch back
Mouse droppings
Stayed 1 night in Oct 2023
Response from Thirsty on 1 Nov 2023
Brent, Thank you for taking the time to tell us about your stay. There is never an excuse for providing a valued guest such as your self with any les than a prefect experience. Let me assure you your experience does not met our own standards that we credit the success we have enjoyed to. We will defiantly share your comment's with our entire staff so that we my all receive the benefit of them. I assure you the deficiencies you noted will be addressed. Thank you again for telling us where improvement is needed.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Thirsty on 26 Oct 2023
Heather, Thank you so much for the opportunity to be part of your travel plans. We service a great deal of pride from hearing from you that you enjoyed your stay. We can’t wait to be of service to you again

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at the Cedar stables inn / Thirsty Pony and the free bowling. Room was clean and comfortable. Definitely going to go back again stay longer.
Stayed 1 night in Oct 2023
Response from Thirsty on 26 Oct 2023
Christina, Thank you for staying with us. We glad to hear you had a great stay and are planning to come back for a longer visit next time. Thank you again we’re looking forward to your return

8/10 Good

Alaina

Travelled with group
It was very cute and cozy! Beds were very uncomfortable.
Stayed 1 night in Oct 2023
Response from Thirsty on 1 Nov 2023
Alania, So glad you took the time to tell us about your stay. We cant thank you enough for your patronage and for allowing us to be your home away from home while you were visiting our area. Please come back real soon!

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
It wasn’t what I expected coming through the doors. The rooms are awesome. The food was really good as well as service. The hotel was very clean. A great place for the whole family it comes with a bowling sale inside the hotel.
Stayed 3 nights in Oct 2023
Response from Thirsty on 26 Oct 2023
Laura, Glad we could be part of your families visit to our area. We arrive everyday to provide guests with a great experience at our complex and we are so glad you enjoyed the restaurant, hotel and other amenities. Thank you again we take a lot of pride in the repeat patronage of our guests and we hope to be of service to you again too.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful property! Our door was broken but still shut. The room was very comfortable and beautiful. So many things to do like complimentary bowling. Complementary drinks and snacks was an awesome touch too!
Stayed 1 night in Oct 2023
Response from Trevor on 13 Oct 2023
Trevor, Thank you for your patronage. We truly appreciate the opportunity to be part of your visit. We are so happy you enjoyed your stay.

8/10 Good

Stacea, Shillington

Stayed 1 night in Oct 2023
Response from Thirsty on 1 Nov 2023
Stacea, Thank you! We truly appreciate the opportunity to be part of your travels and appreciate your patronage. We hope we will have the occasion to be of service to you again whenever your travels bring you back to our area.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son said and I quote "This place act like they really care about how they make you feel" "Best place in Ohio"
Stayed 1 night in Oct 2023
Response from Thirsty on 13 Oct 2023
Anne, Thank you for sharing your sons comments. We derive a great deal of pride I. Knowing we have been successful it delivering the type of experience we strive to offer all our guests. We will definitely share your comments with our entire staff. Thank you again

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar/restaurant/Sportsbook/bowling…what more could you ask for?!
Stayed 2 nights in Sep 2023
Response from Thirsty on 9 Oct 2023
Jennifer, Glad you enjoyed your stay. We appreciate your patronage and the kind comments. Hope to see you back real soon!

10/10 Excellent

Heather

Stayed 2 nights in Oct 2023
Response from Thirsty on 13 Oct 2023
Heather, We appreciate your patronage and hope to be of service to you again whenever your travels bring you back our way

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Thirsty on 8 Oct 2023
Alyssa, Thank you for your recent patronage of teh Stables. We are so happy you enjoyed your visit and we look forward to being of service to you again.

6/10 Okay

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Thirsty on 8 Oct 2023
Bethany, THANK YOU for saying with us. We understand you have a number of choices when choosing a place to stay in our area and we appreciate you selecting our Inn for your lodging needs.

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Thirsty on 27 Sept 2023
Megan, Thank you for your patronage if the Stables. We appreciate your business and appreciate you taking the time to tell us about your stay, Thank you again

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Thirsty on 27 Sept 2023
Rachel,Thank you for your recent patronage of the Stables and for the opportunity to be of service to you. We appreciate your business and we hope to be of service to you again

10/10 Excellent

stephanie, fort lauderdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was pleasantly surprised by how big the sports bar area was that the hotel is attached to. The room was really cute and loved the fireplace and the nice shutter blinds. The bathroom was not renovated but it was “fine”. We had the king suite room so we had a little couch (very uncomfortable -don’t try to sleep on it) but the bed was super comfy and great pillows. They gave us free wine and beer in the room!! And free bowling but we didn’t have time to check that out. Very cheap Uber less than $15 to cedar point. Very convenient. I will definitely stay here again if I come back to cedar point.
Stayed 1 night in Sep 2023
Response from Thirsty on 25 Sept 2023
Stephanie, Thank you for your recent patronage of the Stables. We are so very happy to have had the opportunity to be part of your visit to our area and we are delighted you enjoyed our stay. We certainly hope to again be of service to you whenever your travels bring you back to our area.

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Thirsty on 25 Sept 2023
Randal, Many thanks for your patronage and for taking the time to tell us about your stay. We are so please you enjoyed your stay and look forward to again being of service to you at some future date.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and had a well themed idea, was clean, and quiet. I recommend staying if going to nearby Cedar Point
Stayed 2 nights in Sep 2023
Response from Thirsty on 25 Sept 2023
Jeffery, Thank you for staying with us while you were our area. We derive a great deal of pride form your comments and from hearing you enjoyed your stay. We hope to see you back soon.

10/10 Excellent

Donna

Travelled with family
The horse theme was great and free stuff was nice
Stayed 1 night in Sep 2023
Response from Thirsty on 1 Nov 2023
Donna, Thank you for your recent patronage of our Inn earlier this fall. We really really appreciate your patronage and kind review. We are so happy to hear you enjoyed your stay and look forward to again being of service to you.

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
Awesome stay! Friendly people and fun atmosphere
Stayed 1 night in Sep 2023
Response from Thirsty on 19 Sept 2023
Bridget,Thank you we are so glad you enjoyed your stay and can’t wait for you to come back. We hope it’s real soon!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Thirsty on 19 Sept 2023
Phillip,Thank you for your patronage and for the opportunity to be of service to you. We can’t you enough and hope we will have the pleasure to be of service to you again.

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and super friendly staff! Will stay here again
Stayed 1 night in Sep 2023
Response from Thirsty on 8 Sept 2023
Tiffany, Thank you for your patronage and for sharing your comments. We are proud to know that we have been successful in making your stay a memorable one and we hope to be of service to you again real soon.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice getaway...hidden gem
Stayed 3 nights in Sep 2023
Response from Thirsty on 7 Sept 2023
Michael, THANK YOU!!!we service a great deal of pride from your review and from knowing you enjoyed your stay. Thank you again and thank you for your patronage. We look forward to being of service to you again

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 👏 place for couples. This place was awesome very relaxing and romantic vibes in the room. They offer many options to choose from right there in the building. I was expecting one thing and was blown away ny the experience. Highly recommended for couples.
Stayed 1 night in Aug 2023
Response from Thirsty on 28 Aug 2023
Lorena, Thank you Thank you, Thank You!!! We derive a great deal of pride from your comment and knowing we have been successful in achieving our goal of creating a unique experience that is deserving of your patronage and we hope your return patronage. Thank you again!

10/10 Excellent

Bunnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Thirsty on 28 Aug 2023
Bonnie, We ere so pleased to learn you enjoyed your stay at the Cedar Stables. We appreciate your patronage and the opportunity to be of service to you during your visit to our area. We hope to be of service to you again whenever your travels again bring you back our way.

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Thisrty on 28 Aug 2023
Delbert, Thank you for your patronage of the Cedar Stables and thank you for taking the time to give us a 5 out of 5. We were delighted to learn you enjoyed your stay and hop to be fo service to you again real soon

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Thirsty on 28 Aug 2023
David, Thank you for your recent patronage of The Cedar Stables. We truly appreciate the opportunity to be of service to you and hope to again have the pleasure of doing so on a return visit.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super gorgeous rooms, complimentary alcohol and really nice horse themed decor. The only thing I will say is that the check in experience is confusing and not very good. We could not find where to check in and realized we had to go to the bar… to go check into our hotel rooms. If they had a normal check in desk it would be 10/10 but we had to ask an employee where to check in and then walk through a bar to get checked in.
Stayed 1 night in Aug 2023
Response from Jeannie P. on 16 Aug 2023
We are very pleased to hear you had a great stay while you were here. Here at the Cedar Stables Inn and Suites we strive to give every guest the best stay. We look forward to you visiting again in the future.

8/10 Good

Valerie

Stayed 2 nights in Aug 2023
Response from Thirsty on 5 Sept 2023
Valerie, Thank you for the opportunity to be part of your trip to our area. We appreciate your patronage and hope to be of service to you again real soon.

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for two nights. Very clean and quiet! Highly recommended
Stayed 2 nights in Aug 2023
Response from Thirsty on 18 Aug 2023
Staci, Thank you for allowing us to be of service to you and be part of your visit to our area. We appreciate your patronage and hope to be of service to you whenever your back our way

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Thirsty on 18 Aug 2023
Patricia, We appreciate you making our Inn your home away from home and are delighted you enjoyed your visit. Thank you for your patronage.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Free bowling and free beer and wine upon arrival. Rooms are kind of dark but cozy. Unique and convenient stay for the area.
Stayed 1 night in Jul 2023
Response from Thirsty on 1 Aug 2023
Lisa, Thank you for letting us be part of your visit to our area. We truly appreciate your patronage.

6/10 Okay

Barbara, Denver

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was nice, recently remodeled and clean. There’s no elevator though, and check in reminds me of a Hotel Impossible episode. You check into the hotel in their bar which in the light of day made me not want to walk around much. No one was even available to assist us before check in. It’d be a great spot if you’ve got some kids that need constant activities like bowling or off track betting lol. There’s also an event center so that gets rented and loud- we had a group on there till 2:30am and was very loud coming out of the party.
Stayed 1 night in Jul 2023
Response from Thirsty on 18 Aug 2023
Barbara, Thank you for your review and for taking the time to tell us about your stay. We truly appreciate your comments an feedback.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Thirsty on 1 Aug 2023
Valerie, Can’t thank you enough for your patronage and the opportunity to be of service to you. We hope to be of service to you again whenever your travel again bring you to our area.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Thirsty on 1 Aug 2023
Chris, We wanted to follow up to take opportunity to say THANK YOU. Wr are grateful for the kind review and more importantly for the privilege to be of service to you. We are so happy you enjoyed your stay and hope to again be of service to you.

8/10 Good

Marti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the entrance to Cedar Point, parking & entrance behind the Holiday Inn Express. Check in at Thirsty Pony but you can get there from the entrance in the back. There was lots that was really good about this place but definitely some fine tuning could make this place a real gem. Room was clean & comfortable. There’s complimentary, wine, craft beer, water & chocolate. There was no corkscrew or bottle opener though 😕 & we got back from CP late so no drinks for me that night. Also bowling passes included. Same owner as Holiday Inn Express so you can call them if you need anything; I just didn’t want to wait. Also coffee pot & microwave. Decor is rustic & super cute. Shower gel, shampoo, conditioner, body lotion, soap, mouthwash all provided but lotion was empty (stationary refillable containers). Barn door on the bathroom doesn’t completely close so there’s not full privacy. That wasn’t a problem for us but could be in certain situations. You can also really hear hallway noise but there’s not a lot of rooms so it’s not too bad or continuous. There was a guest book for people to leave their experience which I thought a really a nice touch, but no pen so couldn’t leave our experience. Generally felt safe but parking lot is kind of out of the way and there was no one around when we got back to the hotel after park close at 11 pm. The door between the main area & rooms has key access but was never locked. Checkout at 12 so that was nice. Overall a good experience.
Stayed 1 night in Jul 2023
Response from Thirsty on 25 Jul 2023
Marti, Thank you so much for set rss as young with us and thank you taking the time to tell us about your stay. We appreciate you Ed feedback. Thank you again.

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it very much
Stayed 1 night in Jul 2023
Response from Thirsty on 25 Jul 2023
Barry, Thank you for your patronage and the opportunity to be part of your visit to our area.

8/10 Good

Penny, Brighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor. Loved the wine and beer in The room Great idea to let guest sample what is in the area/ohio
Stayed 1 night in Jul 2023
Response from Penny on 23 Jul 2023
Penny,We’re so happy you enjoyed your stay with us. We hope we will again have the pleasure of being is service to you on a return visit real soon

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Had a great stay, a little confusing if coming in late. Also wasn’t a fan of barn door bathroom door 😂 However we had an absolute great time there and the fireplace was awesome. I know I’m not giving a 5 star rating but I would absolutely stay here again.
Stayed 2 nights in Jul 2023
Response from Thirsty on 23 Jul 2023
Michael,Thank you for sharing your comments about your stay with us. It was our pleasure to be of service you and we appreciate your patronage

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Thirsty on 23 Jul 2023
Todd,Thank you for your patronage. We hope we can be of service to you again whenever your travels bring you to our area

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Thirsty on 23 Jul 2023
Stacy, We can’t thank you enough for your patronage. We are delighted you enjoyed your stay and appreciate you telling us.