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Reviews of Ur-Alde

2 out of 5
Ur-Alde
Calle Puerto, 17 Piso 2, San Sebastián

Reviews

10

Exceptional

Rating 10 - Excellent. 9 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find in the Old Town
Ur-Alde is SUPER convenient and wow!...what a friendly staff. Maider and Aritz were EXCELLENT. Thank you for a great stay.
Stayed 4 nights in Nov 2023
Response from Aritz Dendategi - Manager on 5 Dec 2023
Hello Patrick, It has been a pleasure to meet you. Thank you so much for your visit and your kidness. Hope to see you again, you still have lot of restaurants and pintxo bars to discover in the area. Wish you all the best, Aritz DendategiManager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and great proximity to everything.
Stayed 5 nights in Oct 2023
Response from Aritz Dendategi - Manager on 17 Oct 2023
Hello Michael, Thanks for your stay with us and for sharing your feedback with other people. As manager, I am happy to see that you enjoyed your stay with us. As you mentioned we are very close to all the sights which are a must in San Sebastian. Hope to see you soon again!Best regards, Aritz DendategiManager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again.
Perfect location in old town. It is near everything. The owner Aitor was completely helpful ALL THE TIME. The room was quiet and neat and clean. We made a mistake and got there a day early and he was extremely helpful in finding us a place to stay for that night. Would have been much harder without him. He’s a good man.
Stayed 4 nights in Sep 2023
Response from Aritz Dendategi - Manager on 16 Oct 2023
Hello Daniel, Thnaks for your review and your feedback; it's important for us to learn and improve. Happy to see that the team has helped you with all your needs and that your stay with us has been fine.As you mentioned...we will welcome you again whenever you need. Best regards, Aritz DendategiManager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend
Stayed 4 nights in Apr 2023
Response from Aritz Dendategi - Manager on 16 Oct 2023
Hello Paul, Thanks for your feedback and happy to feel taht your stay it has been good and that you recommend us to other people. You will be more than welcome againBest regards, Aritz DendategiManager

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Isamu

Stayed 2 nights in Dec 2023
Response from Aritz Dendategi - Manager on 7 Jan 2024
Hello Isamu, Thank you for your visit here to San Sebastián and thanks for chosing us for it. We are happy to know that you really enjoyed your stay with us. Hope to see you soon again. Best regards, Aritz DendategiManager Ur-Alde

10/10 Excellent

Isamu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aritz Dendategi - Manager on 7 Jan 2024
Hello Isamu, Thank you for your visit here to San Sebastián and thanks for chosing us for it. We are happy to know that you really enjoyed your stay with us. Hope to see you soon again. Best regards, Aritz DendategiManager Ur-Alde

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Aritz Dendategi (Manager) on 1 Aug 2022
Hello Gabriela, Thanks for this remark on Hotels.com & Expedia. We are happy to see that you really enjoyed your stay with us. Thanks to you for your visit and your confidence on us. You will be more than welcome next time. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from Aritz Dendategi - Manager on 16 Oct 2023
Hello, Thanks for your visit and for sharing your feedback. You will be more than welcome again. Best regards, Aritz DendategiManager