Hotel Mesra Haiwan Kesayangan di San Ramon

"Had a very pleasant stay."

"I was extremely disappointed with this stay, especially for a Hyatt property and the price paid. I arrived at 5 PM, even though check-in was at 3 PM, and my room was still not ready. Once I got into the room, there was a terrible odor throughout the unit. I contacted the front desk and was told I could move rooms. Before moving all of my belongings and my children, I specifically asked if the new room was the same one-bedroom layout I had paid for and told yes. After moving everything...

"The staff was very friendly and it felt like home can't wait to come back for our next family trip."

"We enjoyed our stay. We were very comfortable, slept well each evening. Great location to visit San Ramon and surrounding areas. We will be returning."

"Staff was great but the rooms are a bit long in the tooth. Definitely in need of a refresh at least but maybe even a full remodel"

"Looks nothing like the pictures at all"

"This is an old building and it feels it. The breakfast offering was very sparse. The only fresh food available was an orange and no protein options. The staff was very unhelpful/unfriendly. The linens were clean and the bed was comfortable. Parking is available on-site."

"Amazing breakfast, excellent staff"