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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and 24-hour front desk

Choose dates to view prices

SureStay Hotel by Best Western San Rafael, near San Francisco Bay, welcomes guests with self-serve breakfast and in-room WiFi. The property offers free parking for standard vehicles, RVs, buses, or trucks. Guests consistently praise the helpful staff who enhance the experience.

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is RM393
RM440 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901

What's nearby

  • Mission San Rafael Arcangel - 2 min drive - 3.2 km
  • Larkspur Ferry Terminal - 3 min drive - 2.9 km
  • Dominican University of California - 3 min drive - 2.9 km
  • Marin County Civic Center - 4 min drive - 6.4 km
  • Muir Woods National Monument - 15 min drive - 15.7 km

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco International Airport (SFO) - 42 min drive

Restaurants

  • ‪Picante - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Michael's Sourdough Sandwiches - ‬13 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay
SureStay Hotel by Best Western San Rafael provides free self-service breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and smoke-free property
  • Free newspapers and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at SureStay Hotel by Best Western San Rafael have comforts, such as air conditioning, in addition to
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • LED TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Is SureStay Hotel by Best Western San Rafael pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on 25 Nov 2025 start from RM 392.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western San Rafael?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western San Rafael?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western San Rafael located?

Situated in San Rafael, this hotel is 1.6 mi (2.5 km) from Marin Country Mart and 2.2 mi (3.6 km) from San Francisco Bay. Mission San Rafael Arcangel and Larkspur Ferry Terminal are also within 2 miles (3 km).

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Reviews

SureStay Hotel by Best Western San Rafael Reviews

6.4

7.0

Cleanliness

6.0

Location

6.4

Staff & service

7.0

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 181 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 251 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 165 out of 1000 reviews

Reviews

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 2 nights in Sep 2025

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the money
Stayed 5 nights in Aug 2025

10/10 Excellent

Baoning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. I checked in late. But everything works out! I am glad.
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside was really nice and clean. Outside was a bit sketchy at first.
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Price

Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable.
Stayed 3 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. Staff were extremely friendly and accommodating.
Stayed 3 nights in Jun 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to. Fast check in. Tight parking spots
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was small but nice, and a good coffe shop across the street. It was clean, but I was disappointed that I found an apple core that had been left in the ice bucket. Service was friendly, will stay here again if we come back to the area.
Stayed 2 nights in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely family run hotel Kind and so considerate

Ive been here know for two weeks .I love it so convenient very clean Highly recommend sure stay Hotel best western San Rafael . it felt like my second home. Thank you to the whole staff for your outstanding service in every way Sally Catalana
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Desk clerk at check in was cold and abrupt.
Stayed 1 night in Jul 2025

8/10 Good

McArthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the freeway!
Stayed 1 night in Jan 2025

4/10 Poor

Troy

Disliked: Staff & service, property conditions & facilities
Smoke alarm was removed from room, main light bulbs out, loud music from lower level room, check in thru a window, breakfast (not really). Much better places to stay in San Rafael for similar price.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Someone took a deuce in the fridge and the body wash wasn't conditioner and for that matter the shampoo wasn't really up to stuff either but other than the horrible experience it was really nice and staying up all night because all the noise was even better thank you
Stayed 1 night in Jul 2025

4/10 Poor

Bryan

Disliked: Amenities, property conditions & facilities
The hotel is very affordable. But it has very limited amenities, during our stay there was no hotwater.
Stayed 2 nights in Sep 2022

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this accommodation as the staff is not well trained.
Stayed 1 night in Oct 2024

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We had a wonderful stay. Heard nothing from outside our room. The only drawback was the carpet floors. I could feel the bumpiness of the subfloor
Stayed 3 nights in Apr 2023

6/10 Okay

Brala

Disliked: Amenities
Small room no window view near freeway but cheaper as a result
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Good

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Breakfast was grab & go minimal, disappointing
Stayed 1 night in Apr 2023

8/10 Good

Ranjana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was family run and were helpful and polite. They helped us patiently whenever we had questions and the room was cleaned daily. Overall, the helpful nature of the hotel staff made up for some other inconveniences. One thing that could be improved upon is that the trash pick-up can take place after 7 am instead of at 5am.
Stayed 3 nights in Nov 2022

2/10 Terrible

alysa

Disliked: Cleanliness, staff & service, property conditions & facilities
Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality
Stayed 1 night in Aug 2024

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had a refrigerator that had leaked onto the floor in front of it causing a large soft spot that had saturated the floor and smelled awful. When I went to explain to the owner it didn't seem that this was the first time he was told about it. We then were transferred to a room that had ran out of shampoo and soap in the shower containers. There were 2 towels and one wash cloth. Also, there was no toilet paper roller. It had an oder, not as bad as the first room but did not smell clean. On the outside it was kind of scary looking with multiple people walking around that clearly weren't there to stay. Worst Best Western we have ever stayed at.
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Cleanliness
Noisy and not very safe area
Stayed 2 nights in Oct 2025