Travel to San Marcello Pistoiese

We liked everything about the property, especially the staff. They went above and beyond to make us feel comfortable. Matteo was especially nice and very professional. We would definitely recommend Bernini Palace.

The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.

I was really looking forward to staying at this hotel and even paid extra for a Duomo view, but unfortunately, it didn’t live up to expectations. The room was very small, outdated, and had an unpleasant odor every time I walked in. The view was underwhelming, and overall, the experience didn’t feel like good value for the price. On a positive note, the location is excellent — everything is within walking distance, which was convenient. The staff were also friendly and professional throughout my stay. However, safety was a concern. I had early morning tours, and when I left around 6 AM, there was a person sleeping at the entrance of the hotel. It made me feel uneasy and detracted from the experience. Overall, I wouldn’t stay here again. While the location is great, it just wasn’t worth the cost or discomfort.

The hotel is located within walking distance of many top tourist locations in the city. A tram stop is also located nearby if you want to venture out around Florence. The triple room was super spacious enough for two people but three can definitely fit. Check in after hours was cumbersome since we arrived after hours and had to connect to wifi but it got sorted out.