Balcony

Reviews of San Lorenzo Suites

3.5 out of 5
San Lorenzo Suites
Calle Duque de Alba, 11, San Lorenzo de El Escorial

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 77 reviews" "
Rating 8 - Good. 6 out of 77 reviews" "
Rating 6 - Okay. 4 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place the room was fabulous. Very clean and everything as expected. We will definitely go back . Parking is difficult to find spaces . But overall great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Julio

Travelled with family
Liked: Amenities
A great place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion
Nice, clean, new interior, spacious, great location. Belen was very helpful and attentive and provided great service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really well fitted out small studio in an excellent location - a short walk to everything, but a very quiet street. Climate control worked very well in a heat wave. Would return gladly.
Stayed 2 nights in Aug 2023

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lovely staff, friendly and helpful. the room (suite) was perfect, very clean. It was nice to have a kitchenette. I would absolutely stay here again! Thank you -
Stayed 2 nights in Jun 2023

2/10 Terrible

Sascha

Stayed 1 night in Feb 2023

10/10 Excellent

Israel, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at San Lorenzo Suites. Located in the middle of town, it is very walkable to El Escorial, dinning options and shopping. The hotel staff was excellent and very accommodating. The room was very clean looked recently renovated. The breakfast, served in your room, was great. We would definitely stay here again and highly recommend it.
Stayed 1 night in Oct 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to monastery. Beautifully renovated. Super helpful and friendly staff. Would have stayed for a lot longer. Do not hesitate to book, you won’t regret it.
Stayed 3 nights in Sep 2022

10/10 Excellent

Palmira

Liked: Staff & service, amenities, property conditions & facilities
Very nice place, if I come back I will definitely being using this hotel again.
Stayed 2 nights in Mar 2022

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Alejandra, Madrid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming, bright and clean, and decorated with stylish touches. The breakfast is very nice. Perfect and fantastic stay. I will return back!!! strongly recommend.
Stayed 4 nights in Nov 2019

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Very good stay. Great location. Very clean and comfortable rooms.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To put this review into perspective, my wife and I traveled throughout Spain and Portugal for 8 weeks, staying at various hotels and cottages in Porto, Galicia, Leon and Madrid. This was the best of all the accommodations. The staff was exceptional. They were attentive and polite. The housekeeping staff prepared and maintained the room to a very high standard. The view from our room of the Palace and Monastery at El Escorial was magnificent. Not only was there a window view, but a balcony with comfortable chairs and a small table. The bed was extremely comfortable. The room was recently updated. WIFI worked well. Room was also quite spacious with a small, but adequate and fully equipped, kitchenette. The restaurant attached to the property is excellent. The chef really knows what he is doing. He also adapted some of his dishes for my daughter who has a food allergy. In a nutshell, we had an outstanding stay and look forward to visiting again in the future. I highly recommend this property
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Great service and beautiful rooms. Cozy. Amazing environment
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property full of character, in a great location. The view especially on the higher floors is lovely. Rooms are very spacious and clean. My only minor niggle is perhaps they could provide a tea towel, and corkscrew.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our room, clean and comfortable. Great location and helpful staff. Would definitely return!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Dave

This is a family business and they have gone out of their way to create something different, paying attention to lots of details and really thought about what their guest experience should be. The rooms are spacious, tastefully decorated well equipped. The standard is much higher than many. Having the kitchenette was a really good bonus. The location is great. If you are visiting the Unesco World Heritage Site of Monasterio de San Lorenzo de El Escorial, the hotel is a couple of minutes´ walk away. We really enjoyed our stay here, and next time we are in the area we will definitely choose this place again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for El Escorial
Beautiful property in a very central location with a nice restaurant downstairs and spacious, well appointed rooms.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jenny, Canary Isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, near to Town Centre, Staff both Reception and Housekeeping extremely helpful. Large room with wonderfully comfy bed (always important) fantastic views of the Monastery. Modern kitchen corner with fridge, hob and microwave - ample for making a snack or light meal. The weather was extremely cold but the room was well heated. Found on street parking. Altogether a great experience and will certainly return. Highly recommend one of the best hotels that we have stayed in.
Stayed 5 nights in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación muy confortable, no le falta detalle, 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo para viajar con un bebe
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ha sido perfecto, para repetir.
Stayed 2 nights in Nov 2023

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel en todos los sentidos.
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo García

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen estado y limpieza. Habitación amplia y cómoda
Stayed 2 nights in Apr 2023

10/10 Excellent

Catherine

Stayed 1 night in Mar 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo
Me ha encantado el hotel, y el sitio . Volveremos
Stayed 1 night in Dec 2022

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2022

10/10 Excellent

Tamenaga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい景色でした
Stayed 4 nights in Nov 2022

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2022

10/10 Excellent

Livia Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es excelente muy buen desayuno, recuerden salir a comer temprano por que los restaurantes de la ciudad cierran temprano
Stayed 3 nights in Oct 2022

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza y funcionalidad
Stayed 1 night in Oct 2022

10/10 Excellent

Andres

Stayed 1 night in May 2022

6/10 Okay

María

Liked: Room comfort
Disliked: Cleanliness, staff & service
Buen hotel, mal servicio
Está bien ubicado y es un hotel lindo, las piezas amplias y bien decoradas. Lo malo es el servicio, ya que sólo hay recepción en las mañanas, lo mismo el servicio de aseo, que además fue muy deficiente. En caso de bodas, ponen problemas para ingresar personas de maquillaje o peluquería.
Stayed 2 nights in May 2022
Response from La Dirección on 18 May 2022
Estimada Maria, tenemos en cuenta su comentario y trabajaremos por mejorar el servicio al que se refiere. Nuestra recepción y servicio de limpieza es presencial en horario de mañanas y por teléfono 24 horas, no obstante al ser un hotel boutique efectivamente no contamos con determinados servicios. Buscando el confort y tranquilidad de nuestros huéspedes tenemos limitados los aforos y el acceso de personas no registradas. Muchas gracias

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Apartamento igual que las fotos pero más grande, con vistas al monasterio y terracita que está muy bien (Suite). Todo muy correcto. Se puede cocinar, menaje limitado pero suficiente. Excellent apartment, elevator available, check in easy (mornings in person, afternoons with code). Location excellent. Apartment lovely, as in the pics but bigger! Great terrace and views to the monastery.
Stayed 1 night in Apr 2022

10/10 Excellent

Ricardo

Stayed 2 nights in Feb 2022

6/10 Okay

Juan Carlos

Disliked: Property conditions & facilities
la habitación era demasiado pequeña. Un saludo.
Stayed 1 night in Jan 2022

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena , volvería
Stayed 2 nights in Dec 2021

10/10 Excellent

Jean, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé et grandes chambres.
Stayed 2 nights in Oct 2021

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lo peor fue que el colchon era demasiado blando. Lo demas era como mas o menos imaginaba
Stayed 1 night in May 2021

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamientos perfectos para un fin de semana
El hotel San Lorenzo Suites tiene una situación perfecta para visitar San Lorenzo. Las habitaciones tienen un estilo moderno y funcional y cuenta con lo necesario para disfrutar de una estancia romántica. Incluso la habitación estándar tiene un tamaño amplio y cuenta con microondas y placa vitrocerámica para preparar platos sencillos. El personal de la recepción es super atento y amable. Nos dieron buenos consejos sobre restaurantes y varias propuestas para hacer rutas y paseos. Quizás el único aspecto negativo es que nos encontramos la nevera un poco sucia. El resto de la habitación estaba perfecta. En el futuro seguro que repetiremos alojamiento cuando volvamos a visitar San Lorenzo de El Escorial.
Stayed 2 nights in Mar 2021

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Todo perfecto, las vistas magníficas y la suite muy cómoda, situada en pleno centro y con todo lo que necesitamos para preparar una cena sencilla en estos tiempos de covid con los restaurantes cerrados muy temprano.
Stayed 1 night in Jan 2021
Response from San Lorenzo Suites on 24 Feb 2021
Estimada Carmen, gracias por tomarse el tiempo de comentar su estancia con nosotros, nos encanta leer que disfrutó la experiencia. Esperamos volver a verlos muy pronto. Saludos cordiales.

10/10 Excellent

Mario José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Equipo San Lorenzo Suites on 30 Dec 2020
Estimado Mario, Gracias por su comentario positivo. Nos complace saber que disfrutó de su estancia en el hotel. Esperamos volver a recibirlos en un futuro próximo. Atentamente,

10/10 Excellent

Jesús

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era muy bonita y nueva. La calefacción por suelo radiante funciona muy bien. Sólo echamos en falta algún utensilio de cocina (tabla, cuchillo de cocinar...)
Stayed 2 nights in Dec 2020
Response from Equipo de San Lorenzo Suites on 23 Dec 2020
Estimado Jesús, Gracias por sus comentario positivo, nos alegra saber que disfrutó su estancia en el hotel. Igualmente apreciamos que nos haga saber que el equipamiento de la cocina de la habitación podría mejorar. Cuente con que analizaremos el tema. Esperamos volver a verlos muy pronto. Atentamente

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Todo perfecto
Stayed 1 night in Dec 2020
Response from Equipo de San Lorenzo Suites on 23 Dec 2020
Estimado Ismael, Gracias por comentar sobre su estadía en el hotel. Nos complace que su experiencia estuvo a la altura de sus expectativas. Esperamos verlos de nuevo. Atentamente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
La vista increíble. Se pueden escuchar las campanadas del monasterio pero la e tardía fue perfecta
Stayed 2 nights in Nov 2020
Response from Equipo de San Lorenzo Suites on 23 Dec 2020
Estimado huésped, Nos encanta saber que disfrutó su estancia en el hotel, así como de sus vistas y la ubicación privilegiada. Los estaremos esperando en su próxima visita a San Lorenzo de El Escorial. Atentamente,