4/10 Poor
Louis
Travelled with family
26 Apr 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and tended to our concerns promptly. Unfortunately, there were many issues. Biggest one was that as of about midnight, we had no water. When I reported it in the morning, they fixed it right away.
Minor issue was the TV remote power button didn’t work.
They give you one bath towel per guest. The rest of it is a paper towel dispenser like in a public rest room. Not terrible but very unusual. I had to ask for shampoo, and they gave me three little plastic bags that they obviously filled themselves.
The photos make it look like the place is right on the beach but it’s a bit of a walk and you can’t really see the beach from there.
It was a ghost town; we seemed to be the only guests. The “casino” is just a collection of about 50 electronic arcade-style devices, there are no tables with real people. While the room is air conditioned, the casino and all other common areas are not, so it’s not very comfortable, at least not this time of year.
Be prepared to walk at least one flight of stairs to your room. There are no elevators or first-floor rooms.
Overall it was not pleasant so we didn’t stay our planned second night. There was not a refund for that so we ate it.
Louis
Stayed 2 nights in Apr 2024
