I WENT WITH A FREIND THAT WAS GOING TO DROP ME OFF. WE GOT THERE AFTER DRIVING 50 MILES. THEY SAID THEY HAD no reservation! and they never did do otels.com, and no i could not stay unleass i paid double! the owner cristina said that someone stole the website and they are stealing money from them, so i had to call hotels.com and report it and get my money back from them. needless to say, we are still working on this situation. we had to drive 50 MILES back IN THE DARK ON A SCOOTER and then prove with receipts that we booked somewhere else, and for the taxi fare, etc. and everyone know that in a small town there is no such thing as receipts.