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Reviews of Residence Inn by Marriott Redwood City San Carlos

3 out of 5
Residence Inn by Marriott Redwood City San Carlos
800 East San Carlos Avenue, San Carlos, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 554 out of 711 reviews" "
Rating 8 - Good. 115 out of 711 reviews" "
Rating 6 - Okay. 23 out of 711 reviews" "
Rating 4 - Poor. 10 out of 711 reviews" "
Rating 2 - Terrible. 9 out of 711 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Nina, Vancouver

Both days of my day there were 12 hour parties going on in the basketball area and the pool had impossible to relax and get to sleep before 10:30 PM
Stayed 2 nights in May 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in May 2024

10/10 Excellent

Laura, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Apr 2024

4/10 Poor

Antoinnette

Stayed 1 night in Apr 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great, but parking is not free
Stayed 1 night in Apr 2024

8/10 Good

George C, Woodside

Stayed 11 nights in Apr 2024

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
The room we got was great, full kitchen. I recommend getting food at the store and making your own breakfast because the hot breakfast they offer for free in the morning is awful.
Stayed 1 night in Mar 2024

4/10 Poor

Daniel

Stayed 2 nights in Mar 2024

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean, quiet, easy access, free parking and free breakfast.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mishele

Stayed 1 night in Jan 2024

10/10 Excellent

Peaipeta

Stayed 2 nights in Jan 2024

10/10 Excellent

Nara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Residence Inn
My family enjoyed our stay at the Residence Inn in San Carlos. It was very clean and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean suite with thoughtful touches in the kitchenette area
Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Jeff Jen

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Quantity is there but lacking quality
We were pretty disappointed in our stay. I rarely leave hotel reviews but wanted to do so after several problems at the hotel. Check in was quick and easy. Grounds were nice and secure. Outdoor areas and fire pit was great. Room was good size and set up pretty well but bed was terribly uncomfortable. My husband and I both agreed probably the worst hotel bed we have ever slept in. Additionally there was trash stuffed between the bed and the night stand that housekeeping missed. We noticed pretty quick the air wasn’t working. Front desk sent maintenance who suggested we select the fan button and keep the door to the bedroom closed to help the sensor work correctly. Also said unit was set to not go below 65. Well our room never got below 75…it was super warm. Tossed and turned all night because we were too hot. Breakfast was supposed to be served 7-10am. They were out of half & half for coffee by 8 am and food around 9am. Pretty ridiculous. We won’t be booking this hotel again despite its good location.
Stayed 1 night in Dec 2023

8/10 Good

Michele, Tulare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle, lake in the hills

Stayed 3 nights in Dec 2023

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

amatoliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good free breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Bonita

Travelled with family
The 2 bedroom we had at this Residence Inn was amazing. Spacious, stylish, quiet and comfortable! I will stay her sharing its ire!
Stayed 3 nights in Oct 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CANT BEAT IT
I love staying here every time. Super plush, comfortable, amazing breakfast, friendly staff, very comfortable beds and pillows, large bathrooms, pool/spa and very great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

VALERIE AND JOHN

Travelled with family
Liked: Cleanliness, staff & service
We liked that it was in a comfortable setting and breakfast was excellent. The room was fine too. Not in an area that is walkable/
Stayed 4 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and great service.
Quick hotel stay and it was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Get away for San Francisco
Great place to stay to travel into the city but not be crowded. They have a nice breakfast included in the stay as well, which is always nice when you have kids.
Stayed 5 nights in Aug 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy stay
It was really nice and clean. The staff was very friendly, courteous and helpful. I would stay here again no doubt.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Felt not sanitize the room. It had a odor smell when checking in kind of old everything.
Stayed 1 night in Aug 2023

10/10 Excellent

Ahreum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and pool are good!!
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2023

4/10 Poor

Scott

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beware
Beware!!! When using the sofa bed…. My daughter cut her arm in the middle of the night on something sticking out of the sofa bed. Had to rush her to the emergency to get stitches.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the basketball court.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Jul 2023

10/10 Excellent

Scott, Danville

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and an excellent value. I really liked that they were dog friendly and the few dogs I saw were well behaved. My only negative was a guest that was smoking several times within just several hours on their first floor patio that was only a couple feet from a common walkway. I would assume smoking is not allowed on the hotel grounds comparable to other hotels in the Bay Area.
Stayed 1 night in Jul 2023

8/10 Good

Takuma

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and looks new.
Stayed 2 nights in Jul 2023

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Redwood Residence
Two week stay to take care of personal business in Kalifonia
Stayed 13 nights in Jul 2023

2/10 Terrible

NaFeez

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

RAMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Time
Great experience
Stayed 2 nights in Jul 2023