2026 Lombard Street, Marina District, San Francisco, CA
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Edgar, we are happy to have hosted you and served you well at the Lombard Plaza Motel. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best,Customer Care Team
The hotel was clean, the only thing I didn't like was that the people upstairs made a lot of noise on the floor above me and I heard them walking above me all night long, and I could also hear people talking and very loudly, I I couldn't sleep because of all the noise, so if you like to sleep this is not a good place to rest.
Patricia
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Patricia, we apologize for the disturbances you experienced during your stay with us. Providing a peaceful environment for our guests is important to us, and we regret that noise from neighboring rooms disrupted your rest. Please know that your feedback will be shared with our team to address these concerns and prevent similar issues in the future. Our management is currently working on an idea to better soundproof our walls. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best,Customer Care Team
The staff here were friendly and helpful and our room was very clean and had everything we needed for a comfortable stay. There was a lot of noise from patrons leaving a bar a few doors down one of the nights but otherwise pretty quiet.
Tianna
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Tianna, thank you for your kind words about our friendly, helpful staff and clean, cozy room conditions. We apologize for any inconvenience caused by noise from nearby establishments. Your feedback is important to us, and we will address these concerns to ensure a more peaceful stay for our guests in the future. We hope to welcome you back for another enjoyable stay soon.Best,Customer Care Team
6/10 Okay
SANDRA, san jose
20 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The motel served out purposes because of the location and the super plus of having free parking. The property is outdated and the room had a very strong smell of Clorox that attached to our clothes and luggage.
SANDRA
Stayed 1 night in Mar 2024
Response from Customer Care Team on 22 Mar 2024
Dear Sandra, thank you for taking the time to share your feedback with us. We're pleased to hear that our convenient location and complimentary parking met your needs during your stay. However, we apologize for any inconvenience caused by the outdated property and the strong smell of Clorox in your room. We will address these issues promptly and make amends to ensure a more pleasant experience for our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Best,Customer Care Team
My family felt very comfortable here, and it was safe, inexpensive, and clean. Staff was very responsive. We used the one-day Muni 24-hour visitor's pass to take the bus around SF (including cable cars), and to then get a rental car the next day to drive to Muir Woods and along US-1. This hotel gave us a convenient option for both.
John
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear John, thank you for staying with us and for sharing your experience. We're thrilled to hear that your family felt comfortable and safe during your stay and that our hotel provided a convenient option for your travels around San Francisco. We're glad our location and amenities met your needs, and we appreciate your positive feedback regarding our staff's responsiveness. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay.Best,Customer Care Team
Dear Aldo, thank you for giving us a lovely review. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best,Customer Care Team
Hey Austin, we are pleased to learn that you have given us a lovely review of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Lombard Plaza Motel!Best,Customer Care Team
Dear Mark, it's our absolute pleasure to know you loved your stay with us at the Lombard Plaza Motel. We strive to provide excellent value to our guests through our clean accommodations and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to San Francisco.Best,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Hi Mark, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Lombard Plaza Motel with the finest of our amenities and resources!Best,Customer Care Team
Dear Shanna, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team
Value for money and the receptionists are helpful and supportive
Tran
Stayed 1 night in Feb 2024
Response from Customer Care Team on 29 Feb 2024
Dear Tran, we are happy to have served you well at Lombard Plaza Motel. It is our pleasure that our helpful and supportive services match up to the standards you were expecting. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to San Francisco, with our facilities running at their best.Best,Customer Care Team
Dear Carol, we are thankful for giving our hotel a splendid rating for our cleanliness and complimentary, convenient parking facility. We aim to deliver cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best,Customer Care Team
I read the previous reviews and they are all true. There’s free parking which is nice, the building looks old but the rooms have been renovated. It was a good price for one night. We would happily stay here again due to the parking, cleanliness and location.
Roxanna
Stayed 1 night in Feb 2024
Response from Customer Care Team on 20 Feb 2024
Dear Roxanna, thank you for staying with us and for your positive review. We're glad you were satisfied with our parking facilities, renovated rooms, cleanliness, and location and would happily return. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next trip.Best,Customer Care Team
10/10 Excellent
Travis
Travelled with family
6 Feb 2024
Liked: Cleanliness, staff & service, amenities
It's an older property, but surprisingly nice rooms and nice beds. The bathrooms looked recently renovated. I'd definitely stay here again. The location is awesome, near great restaurants and a quick drive or walk to most touristy destinations.
Travis
Stayed 7 nights in Jan 2024
Response from Customer Care Team on 7 Feb 2024
Dear Travis, thank you for letting us know you had a great stay at Lombard Plaza Motel. We're glad our well-kept accommodations, cozy bedding, renovated bathroom conditions, and convenient location impressed you immensely despite the older appearance of our property. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best,Customer Care Team
10/10 Excellent
Chris
Travelled with family, Travelled with group
28 Jan 2024
Friedly efficient staff
Chris
Stayed 1 night in Jan 2024
Response from Customer Care Team on 1 Feb 2024
Dear Chris, we sincerely appreciate your positive feedback regarding our friendly and efficient staff. Delivering exceptional service is a cornerstone of our commitment to guest satisfaction, and we're delighted that our team left a positive impression on you. If there are any specific team members you would like to recognize, please do let us know. Your kind words motivate us to continue providing the best possible experience for our valued guests. We look forward to the opportunity of welcoming you back for another enjoyable stay.Best,Customer Care Team
Dear Villa, thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced great customer service during your stay. Providing excellent service is our top priority, and we're delighted that our team met your expectations. If you have any specific details or individuals you'd like to commend, please feel free to share them with us. We appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay.Best,Customer Care Team
Nice and comfortable stay for the 5 of us. Staff were friendly and room was great. Location was also great, within walking distance to a lot of San Francisco's attractions.
Adam
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 1 Feb 2024
Dear Adam, thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear that you enjoyed a nice and comfortable stay with our friendly staff and great location, making it convenient to explore San Francisco's attractions. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Best,Customer Care Team
2/10 Terrible
Verified traveller
11 Jan 2024
Verified traveller
Stayed 4 nights in Jan 2024
Response from Customer Care Team on 12 Jan 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
2/10 Terrible
John
Travelled with family
9 Jan 2024
Liked: Cleanliness
Carpark is unsecured. At 2am a person was in the carpark for over an hour trying to break into people’s rooms and cars.
wouldn’t stay again until carpark gates. / cameras / security installed.
Rooms themselves clean and tidy and by daytime is a good location to be based from as easy to get to city etc…
John
Stayed 5 nights in Jan 2024
Response from Customer Care Team on 10 Jan 2024
Dear John, we sincerely apologize for the security concerns you faced during your stay. Your safety is our top priority, and we are actively addressing the need for additional security measures in our car park, including gates, cameras, and increased security presence. We are sorry for these shortcomings and disappointed that we could not provide a truly fulfilling experience for you at our place. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. However, we appreciate your feedback on the cleanliness and convenience of our rooms and location. Please be assured that your feedback will guide our improvements, and we hope to welcome you back for a more secure and enjoyable stay.Best,Customer Care Team
The place was very clean. However, I can hear footsteps above me until 3 am.
Xavier
Stayed 1 night in Dec 2023
Response from Customer Care Team on 3 Jan 2024
Dear Xavier, thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found the place very clean. We apologize for any disturbance caused by noise from the room above, and we'll look into ways to minimize such inconveniences. We shall bring about the changes to provide a fulfilling experience for you at our place. We hope you consider booking with us again next time you are in the area so that we can provide the peaceful and relaxing stay you expect and deserve.Best,Customer Care Team
Perfect spot for a night stay. Clean rooms and easy check in. Parking is included. Staff was friendly. Great value and close to a lot of places.
Melissa
Stayed 1 night in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Melissa, many thanks for your glowing review of our motel. At Lombard Plaza Motel, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean rooms, quick check-in service, parking facility, and convenient location make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to San Francisco!Best,Customer Care Team
Hi Nalini, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Lombard Plaza Motel with the finest of our amenities and resources!Best,Customer Care Team
Great bang for your buck and walking distance to excellent restaurants (Isa and Brazen Head). I’d definitely stay again!
Jose
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear Jose, it's our absolute pleasure to know you loved your stay with us at Lombard Plaza Motel. We strive to provide excellent value to our guests through our favorable location and pocket-friendly facilities. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to San Francisco.Best,Customer Care Team
4/10 Poor
James
Business traveller
29 Dec 2023
Disliked: Room comfort
Nice king size bed. Noisey outside & above my room
Room had nice king size bed and spacious. Loud stomping noises from second floor all day, until 10pm. Arguments between my room and neighbors door. Not restful sleep.
James
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 2 Jan 2024
Dear James, we appreciate you sharing your experience, and we apologize for the disturbances you encountered during your stay. It's great to hear that you found the room spacious with a nice king-size bed. However, we sincerely regret the inconvenience caused by the loud noises and arguments from neighboring rooms. We understand the importance of a restful night's sleep and apologize for falling short of your expectations. Your feedback is crucial, and we will address these issues promptly to ensure a more peaceful and enjoyable stay for our guests.Best,Customer Care Team
Dear Veronica, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team
Every time I book here I never regret it it’s super clean and the rooms are a good size plus free parking
Jennyfer
Stayed 1 night in Dec 2023
Response from Customer Care Team on 26 Dec 2023
Dear Jennyfer, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best,Customer Care Team
We arrived at a very busy time and it was extremely noisy. Other than that it was suitable for our needs
Kerri
Stayed 5 nights in Dec 2023
Response from Customer Care Team on 26 Dec 2023
Dear Kerri, thank you for choosing our hotel for your stay. We apologize for the noise during your arrival, and we assure you we'll look into sorting this out. Your feedback is valuable, and we hope that the rest of your stay met your expectations. We look forward to the possibility of hosting you again and delivering a more satisfying experience.Best,Customer Care Team
10/10 Excellent
Marina
12 Dec 2023
Marina
Stayed 5 nights in Dec 2023
Response from Customer Care Team on 12 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Nicolaie-Claudiu
8 Dec 2023
Nicolaie-Claudiu
Stayed 4 nights in Nov 2023
Response from Customer Care Team on 29 Dec 2023
Dear Nicolaie-Claudiu, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best,Customer Care Team
If you are looking for a clean hotel room. I would recommend this. Staff is super friendly and easy to access anywhere. Parking was easy
Surmeet
Stayed 1 night in Dec 2023
Response from Customer Care Team on 13 Dec 2023
Dear Surmeet, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best,Customer Care Team
Every time I get a room here never disappoints. Feels like I’m sleeping home
Jennyfer
Stayed 1 night in Dec 2023
Response from Customer Care Team on 6 Dec 2023
Dear Jennyfer, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best,Customer Care Team
I cannot sing the praises of this hotel enough and wish the staff the best. They are such nice people and do a great job running this hotel. Its a clean affordable great establishment. I was here for work and travel to SF consistently and have been appalled by many of the accommodations I have been subjected to over the years, but this place is a beautiful sanctuary to the other budget hotels in SF. I cannot recommend this place enough vs staying at one of the bed bug ridden nightmares downtown. The Marina in general is a better safer option and this place is one of the crown jewels of the Marina
The price was good. A little too far away from the attractions
Chad
Stayed 1 night in Nov 2023
Response from Customer Care Team on 29 Nov 2023
Dear Chad, thank you for choosing us and sharing your appreciation for our modest pricing. We understand the distance from attractions was a concern, and we appreciate your feedback. We continually strive to provide excellent value, and your comments help us identify areas for improvement. We hope to have the opportunity to welcome you back for a more fulfilling stay.Best,Customer Care Team
I have stayed here many times for medical trips. The rooms are always clean and quiet. Customer service is great. Location is great, everything you need is within walking distance. Free parking in a parking lot. Price is great as well. Will continue to stay here in the future.
Jeffrey
Stayed 1 night in Nov 2023
Response from Customer Care Team on 25 Nov 2023
Dear Jeffrey, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. We strive to provide services on par with peak service standards, and your satisfaction rewards us with pure joy. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team
Staff were very accomodating and communication was great.
Room was comfortable and had everything I needed.
Location was easy walking distance to nearby amenities and services, as well as being right beside the bus stops
Remy
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 21 Nov 2023
Hi Remy, we are pleased to know that you thoroughly enjoyed your time at the Lombard Plaza Motel. We appreciate you letting us know how satisfied you were with our staff services and communication processes. It is lovely to learn that our comfortable room and all of our amenities satisfied you immensely and made your stay a fantastic experience. Our team is delighted to know you had a great time at the hotel, with our convenient location and nearby amenities proving to be suitable for you. We are an establishment that understands our guests' expectations when staying at a hotel, and we aspire to provide an experience beyond that. We look forward to hosting you again for an even more fulfilling experience!Best,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Good
Verified traveller
Business traveller
11 Nov 2023
Liked: Staff & service, room comfort
Good value
Room was a bit worn out and could use a deep cleaning but good value for the price. Front desk attendants were welcoming, friendly and helpful. I would go back.
Verified traveller
Stayed 8 nights in Nov 2023
Response from Customer Care Team on 14 Nov 2023
Dear Guest, we appreciate your honest feedback and are glad to hear that you found good value in your stay despite the room showing signs of wear. Our front desk team is thrilled to be recognized for their friendly and helpful service; we will pass on your praises to their delight. We will review your comments about the room conditions and work diligently to address those concerns. We value your loyalty and hope to have the pleasure of hosting you again soon.Best,Customer Care Team
Dear Clément, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our facilities and services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Lombard Plaza Motel on your next visit!Best,Customer Care Team
6/10 Okay
JO-Anne
Travelled with partner
20 Oct 2023
Cons
Bedspreads could be upgraded
Microwave had a smell
Shower head wasn’t working properly
Pros
Parking
Close to bus routes
Simple room but had what we needed
JO-Anne
Stayed 4 nights in Oct 2023
Response from Customer Care Team on 23 Oct 2023
Dear Guest, we're pleased to hear that you found our parking, location, and accommodations satisfactory. We have noted your feedback on the bedspreads and apologize for the issues with the microwave and showerhead. We will address these concerns and make the necessary upgrades to provide a more comfortable stay for our guests. Give us another chance to let you savor an enjoyable and comfortable vacation at Lombard Plaza Motel, and we shall not disappoint!Best,Customer Care Team
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
Rachel
15 Oct 2023
Rachel
Stayed 1 night in Oct 2023
Response from Lombard plaza team on 16 Oct 2023
Hello Rachel,We are glad to have hosted you and thrilled that you had a great stay with us. We look forward to welcoming you back soon.Best regards,Lombard Plaza Team.
8/10 Good
Jean Yves
Travelled with family
14 Oct 2023
Jean Yves
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear Jean, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble motel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Lombard Plaza Motel on your next visit!Best,Customer Care Team
Dear Elizabeth, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Lombard Plaza Motel with the finest of our facilities and services!Best,Customer Care Team
6/10 Okay
Verified traveller
11 Oct 2023
Liked: Cleanliness, staff & service
An okay place to stay. The front desk staff was nice and friendly. We complained about the slow sink drain issue on day 1, but it was not addressed.
Verified traveller
Stayed 3 nights in Oct 2023
Response from Lombard plaza team on 16 Oct 2023
Hello,We sincerely apologize for the inconvenience you had to experience during your stay. Your feedback is invaluable to us, we will use it to improve our services. We hope you will give us another chance to provide you with better hospitality and a better experience on your next visit.Warm Regards,Lombard Plaza Team.
Hands down this is a hidden gem great for families with plenty of space and room for everyone to be comfortable. Great location with a wonderful vibe and tons of food and drink nearby. Staff was super friendly!
Hallie
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Dear Hallie, we are pleased that you thoroughly enjoyed your time at Lombard Plaza Motel. We appreciate you letting us know how satisfied you were with our spacious rooms, lovely location, and courteous customer service. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to San Francisco.Best,Customer Care Team
8/10 Good
Sheridan
8 Oct 2023
Liked: Cleanliness, staff & service
Outside was a little run down but the rooms were nice
Sheridan
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Dear Sheridan, thank you for your kind words about our excellent rooms. We appreciate your feedback about the exterior of our property and will continue to work on improvements to enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better stay.Best,Customer Care Team
Dear Doris, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our motel. We strive to achieve maximum guest satisfaction at Lombard Plaza Motel, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best,Customer Care Team