All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 Okay
Christopher
8 May 2024
Liked: Cleanliness
Clean and basic. You get what you pay for. No washcloth, no tissues, no hangers, limited space to put your stuff - basically you get a bed, a small stuffed chair and table, a sink, and a bathroom down the hall.
Christopher
Stayed 2 nights in May 2024
Response from peter on 16 May 2024
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2/10 Terrible
Oliver
6 May 2024
Disliked: Cleanliness, staff & service
Oliver
Stayed 1 night in May 2024
Response from peter on 16 May 2024
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
I was concerned about the shared bathroom, but it was always available, or quickly became available. The room has a sink, TV with cable and remote, and towels are provided, along with personal soap and shampoo.
The room was nice and clean. The price was very good for being next to the Moscone Center.
the staff was very attentive but the place is very bad, everything smelled of pee and cigarettes, it looked very dirty and it was noisy all the time the smell was so bad that we almost couldn't stay at the place
Ana Maria
Stayed 1 night in Jan 2024
Response from peter on 18 Feb 2024
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
I was very pleased with what I got for the price I paid! But everyone should be aware, this is an older building and sound travels through the walls. There is a bar on the ground floor that did not close up until 2 AM. So getting a good night of sleep before then is hard!
Check in was quick and easy. Everyone was nice and friendly. Very clean. I would definitely recommend and stay there again! Don't hesitate to ask questions. I had a sink issue that I tried to fix on my own for forever.. but the staff member offered me a solution in seconds! Great service
Good place to stay (sf standards) during low budget trips. No elevator access, building is old but rooms are nicely renovated and clean. Common areas are clean and well maintained. This is one of the better low cost options if you need a low budget SF stay.
Sener
Stayed 7 nights in Oct 2023
6/10 Okay
Xaiver
27 Oct 2023
Xaiver
Stayed 4 nights in Oct 2023
Response from peter on 29 Oct 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 Okay
Jenny
27 Oct 2023
Liked: Cleanliness, staff & service
Jenny
Stayed 2 nights in Oct 2023
Response from peter on 28 Oct 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
10/10 Excellent
Mitchell
25 Oct 2023
Liked: Staff & service
Peaceful
Peaceful
Great staff
Mitchell
Stayed 2 nights in Oct 2023
Response from peter on 25 Oct 2023
Thank you
8/10 Good
Emily
Travelled with family
22 Oct 2023
Liked: Cleanliness, staff & service
Very clean, comfort able. Minimal amenities but expected given the price. Classic old victorian. Very responsive front desk.
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
8/10 Good
Andrew
11 Oct 2023
Liked: Cleanliness
I said in my previous review due to the heat in the area I either need to keep my window open or my fan on both would cause the curtains to blow open constantly, which cut back on my privacy
Andrew
Stayed 4 nights in Oct 2023
Response from peter on 14 Oct 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
I liked this room, but it was very hot in San Francisco and I either need to leave the window open or the fan on and in both cases this made the curtains blow up so it cut down on my privacy
Andrew
Stayed 1 night in Oct 2023
Response from peter on 14 Oct 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
I did not enjoy this night spend here. It is very unsafe and nosy. Was very cold in the night. I found sperm on the bathroom wall. This was my first experience like this and i ll be more carefull next time.
Maria
Stayed 1 night in Oct 2023
Response from peter on 6 Oct 2023
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
I loved the friendly staff that were always proactive to assist. Ms.Floral was helpful in getting us booked tours of our interest. Breakfast was good. The room was clean and neat. The location of the hotel was perfect for my trip.
Michael
Stayed 1 night in Sep 2023
Response from ricky on 20 Sept 2023
Thank you
6/10 Okay
Shane
Business traveller
6 Sept 2023
Liked: Cleanliness, staff & service
Very convenient to The Chase Center and public transit.
Shane
Stayed 1 night in Aug 2023
Response from ricky on 7 Sept 2023
Thank you
2/10 Terrible
Kasandra
2 Sept 2023
I got charged twice, once on expedia and then in person the night we checked it. Shared bathroom, no thanks. I thought it was a regular hotel so we went somewhere else
Kasandra
Stayed 1 night in Aug 2023
Response from ricky on 5 Sept 2023
we charged only one time when the guest arrive at the hotel and the hotel is shared bathrooms Itself shows on the Online too
Its alright to be honest for the price compared to the other hotel i slept European something.. toilet and shower are in separate room which is good. They give you towels, soap, shampoo and hairdryer available. Also you have sink in the room too to clean face hands. The only issue is that its noisy from the highway. Personally I slept well but this depends on person. Overall good hotel for the price.