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Ulasan tentang Hampton Inn San Francisco Airport

2.5 out of 5
Hampton Inn San Francisco Airport
300 Gateway Blvd, South San Francisco, CA

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 587 daripada 1001 ulasan" "
Penilaian 8 - Baik. 256 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 80 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 38 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 40 daripada 1001 ulasan" "

9.2/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Daniel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location near SFO to catch a flight
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Jane Hetherington

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Kristine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our stay was great! The room was a good size and modern. It was clean and tidy. The wall mounted shampoo and lotion seemed like a good quality and I appreciate that it was not in the wasteful travel size bottles. Also, the breakfast was really delicious and nicely laid out. Would definitely recommend !
Menginap 2 malam pada Mei 2024
Respons daripada Front Desk pada 6 Mei 2024
Nice! We are so that you enjoyed your stay with us. Hoping to see you again here at our property.

10/10 Cemerlang

Shawn

Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Its just great staff and a all around great hospitality
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 6 Mei 2024
Awesome! Hoping to see you again here at our property!

10/10 Cemerlang

Nicola

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had an everything I needed. Only thing missing was a bar and restaurant but I walked next door to embassy suites to get a drink and something to eat
Menginap 2 malam pada Apr 2024
Respons daripada Front desk pada 26 Apr 2024
Nice! Glad you enjoyed your stay with us.

10/10 Cemerlang

Jeff

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Front desk pada 26 Apr 2024
Awesome!

6/10 Boleh diterima

XUEYU

Menginap 1 malam pada Apr 2024
Respons daripada Front desk pada 1 Mei 2024
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10/10 Cemerlang

Michelle

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed here for a weekend trip to San Francisco. The hotel was super clean, the staff was so friendly and attentive and the breakfast was great both days. The area surrounding the hotel felt very safe. Would definitely recommend and we will for sure stay again!!!
Menginap 2 malam pada Apr 2024
Respons daripada Front desk pada 26 Apr 2024
Awesome! Hope to seeing you again here at our hotel.

10/10 Cemerlang

Julie

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Nice and convenient stay near the airport.
Menginap 3 malam pada Apr 2024
Respons daripada Front desk pada 26 Apr 2024
Sweet! Glad you liked it here. Hope to see you again here our hotel.

10/10 Cemerlang

Jose

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean and comfortable stay... Good breakfast options. Easy parking.
Menginap 1 malam pada Apr 2024
Respons daripada Front desk pada 26 Apr 2024
Nice! Glad to here that!

2/10 Teruk

Joanna

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Front desk pada 1 Mei 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We take all guest feedback seriously as it helps us improve our services and guest experience.We are disappointed to hear that your experience did not meet your expectations and that you rated us a 1 out of 5. We sincerely apologize for any inconvenience or dissatisfaction you encountered during your stay.We would appreciate the opportunity to discuss your concerns further and see if there's anything we can do to make things right. Please feel free to contact me directly at [Your Contact Information] or reply to this email with more details about your experience and how we can improve.We value your feedback and hope to have the chance to welcome you back in the future for a more positive experience.

10/10 Cemerlang

Lisa

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very easy for airport access. Did not like the unexpected parking fee of 20$
Menginap 1 malam pada Mac 2024
Respons daripada Front desk pada 26 Apr 2024
Sorry about the parking fee, but basically on this area all of the hotels charge for parking fee.

2/10 Teruk

Galilea

Menginap 1 malam pada Mac 2024
Respons daripada Front desk pada 1 Mei 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We take all guest feedback seriously as it helps us improve our services and guest experience.We are disappointed to hear that your experience did not meet your expectations and that you rated us a 1 out of 5. We sincerely apologize for any inconvenience or dissatisfaction you encountered during your stay.We would appreciate the opportunity to discuss your concerns further and see if there's anything we can do to make things right. Please feel free to contact me directly at [Your Contact Information] or reply to this email with more details about your experience and how we can improve.We value your feedback and hope to have the chance to welcome you back in the future for a more positive experience.

10/10 Cemerlang

Shawn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice place real quiet and great customer service
Menginap 1 malam pada Mac 2024
Respons daripada Front desk pada 26 Apr 2024
Fantastic! Glad to hear that! )

10/10 Cemerlang

Judith Gil

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Always looking for a safe place for my family. Thank you
Menginap 2 malam pada Mac 2024
Respons daripada Front desk pada 26 Apr 2024
Nice! Hope to see you gain here at our hotel.

10/10 Cemerlang

Fernando

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Unique I like it all services were very good
Menginap 2 malam pada Mac 2024
Respons daripada Front desk pada 26 Apr 2024
Nice! )

10/10 Cemerlang

Joyce

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Quick and easy access off of Hwy 101. Easy check in with ample parking and quiet room.
Menginap 1 malam pada Feb 2024
Respons daripada Front desk pada 26 Apr 2024
Nice! Glad to hear that!

10/10 Cemerlang

Rebecca

Mengembara bersama pasangan
Sukakan: Kebersihan
Not easily accessible
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Samantha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was nice size room, clean, comfortable. Would definitely stay again
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Phoebe

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rooms and communal areas were very clean. The staff was very nice and helpful and we would definitely stay here again!
Menginap 1 malam pada Feb 2024

4/10 Lemah

Stephen

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
The website said there was an airport shuttle. There isn't, and they won't call an Uber for you.
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

ida, dayton

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our stay was short but loved it
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Felipe

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Sharett

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel staff was pretty friendly, rooms were nice but pillows were a little flag for my liking along with the bathroom’s being a little small. What threw our stay over the top was the breakfast selection. Every morning the options were a little different that made you want to wake up to see what was available. The breakfast staff made sure food was frequently replenished.
Menginap 3 malam pada Feb 2024

2/10 Teruk

rosendo

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan

8/10 Baik

Joel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

10/10 Cemerlang

Salvador

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

10/10 Cemerlang

Karen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I feel safe here and it’s quiet.
Menginap 1 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

8/10 Baik

jasdeep

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good location for my business trip. Reasonable priced. Would be better with a bar or restaurant on site.
Menginap 3 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for your review! We will definitely discuss this matter to our team. We hope to serve you again in the future!

10/10 Cemerlang

Jennifer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

10/10 Cemerlang

Wayne

Menginap 2 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

10/10 Cemerlang

Paige

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The breakfast was delicious. The room was clean enough but there was a really weird smell in the bathroom. Other than that, the staff were super nice and helpful and the surrounding area was safe.
Menginap 1 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for your review. And we apologize for the issue that you have encountered with the bathroom. I hope this won't deter you from staying with us again in the future. We appreciate your feedback and we will definitely address with our team the issue that was mentioned.

10/10 Cemerlang

Braian

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 5 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your review! We hope to accommodate you again in the future!

10/10 Cemerlang

Yunny

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for your feedback! We greatly appreciate it! We hope you enjoyed your stay with us!

6/10 Boleh diterima

Eric

Menginap 1 malam pada Jan 2024
Respons daripada Hampton Inn SFO pada 8 Feb 2024
We do apologize for the inconvenience that you have experienced during your stay with us. If you could please let us know about the issues that you've had during your stay that would be great. That way we can address it with our team and work on bettering our services in the future. Thank you!

8/10 Baik

Jesus

Mengembara bersama keluarga
Sukakan: Kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We hope you've had a great stay! If you've encountered any issues, please do let us know so we can address it with our team and give a better service in the future. Thank you once again!

6/10 Boleh diterima

Joshua

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
I booked the suite room, but the regular room with king bed was given to me instead. Disappointed
Menginap 2 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
We do apologize for the inconvenience that you have experienced during your stay with us. This is not the service that we would like to provide to our valued guests. Thank you so much for letting us know about the issue that you have encountered so we can directly address it with our team. We hope this would not deter you from staying with us again in the future.

2/10 Teruk

Steve

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Don't waste your money here
This is by far the worst hotel I've ever been to. Don't waste you money in this hotel. First, nothing worked in the room. Heater didn't work. I had to sleep with my jacket on. Coffee machine didn't work. Second, water pressure in shower was frustratingly low. Front desk agent could not care about guest comfort. They just want to put hot water in the lobby where it's convenient for them but guest has to come down to lobby whenever we need hot water because they do not provide kettle. She tried to over charge me for water. They also need training for ev driver guest. She just said she doesn't know because it's not their's. Btw there are lots of ants in the bathroom. No appreciation for the guest. I love Hampton Inn but this one is the worst EVER.
Menginap 3 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
We do apologize for the inconvenience that you have experienced during your stay with us. This is not the service that we would like to provide to our valued guests. Thank you so much for letting us know about the issues that you have encountered so we can directly address it with our team. We hope this would not deter you from staying with us again in the future.

10/10 Cemerlang

Samuel R

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location
Menginap 2 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate the great feedback! We hope to see you again soon!

10/10 Cemerlang

Gabriel

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tienen un excelente servicio, gracias por las atenciones, nos hicieron sentir como en casa
Menginap 3 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your feedback! We hope you'll stay with us again when you're around the area!

10/10 Cemerlang

Narita

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your feedback! We hope you'll stay with us again when you're around the area!

10/10 Cemerlang

Eduardo

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Todo excelente!!
Menginap 3 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We appreciate your feedback! We hope to serve you again in the future!

10/10 Cemerlang

Artemiza

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us and for your generous feedback!

10/10 Cemerlang

ENRIQUE, redwood city

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, quiet, funcional, friendly staff, the best in the area
Menginap 1 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We do appreciate the kind feedback! We hope to serve you again in the future!

10/10 Cemerlang

Nathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you so much for staying with us!

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The Lady at the counter I think her name was Lila I’m not shore anyways sweetest lady!! The place could have been a dump and she would have made up for it!!
Menginap 2 malam pada Dis 2023
Respons daripada Hampton Inn SFO pada 8 Feb 2024
Thank you for staying with us! We will pass along the message to our team! Thank you for your review! We hope to accommodate you again in the future!

4/10 Lemah

Catherine

Mengembara bersama pasangan
Tidak sukakan: Keadaan hartanah & kemudahan
This Hampton Inn does meet the typical standards. Bed was mediocre and the pillows were terrible as was the noise. The shower never got hot. We don’t believe the elevator had been properly inspected. The location is great for access to the airport, but we would not recommend this Hampton Inn.
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

Arnab

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Comfortable stay
It was a comfortable stay although the building interiors looked like needed a renovation. Conveniently located from the airport.
Menginap 2 malam pada Okt 2023
Respons daripada Hampton Inn SFO pada 28 Nov 2023
Thank you for taking the time to share your feedback on your recent stay at Hampton by Hilton. We appreciate your thoughtful review and the insights you've provided.We're delighted to hear that you found your stay comfortable and that our location was convenient for your needs, especially being close to the airport. Your satisfaction is important to us.We understand your comments about the interior appearance, and we appreciate your understanding. Renovation plans are a continuous part of our commitment to providing a fresh and updated environment for our guests. We'll take your feedback into consideration as we plan for improvements.If there are other details or specific aspects of your stay that stood out, or if there's anything else you'd like to share, we would love to hear more. Your feedback helps us in our ongoing efforts to enhance the guest experience.Thank you for choosing Hampton by Hilton. We hope to have the pleasure of hosting you again and providing an even more enjoyable stay in the future.

10/10 Cemerlang

James

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed here for an overnight layover. You could hear some above you walking around but it was better than I thought and the breakfast was excellent. I would stay here again if I’m ever back in SF.
Menginap 1 malam pada Nov 2023
Respons daripada Hampton Inn SFO pada 15 Nov 2023
Thank you so much for taking the time to share your experience at Hampton by Hilton! We are thrilled to receive your perfect 5/5 rating and delighted to hear that your overnight layover with us was enjoyable.It's wonderful that the noise from above was better than expected, and we're glad it didn't significantly impact your stay. Additionally, we're pleased to know that you found our breakfast excellent – your satisfaction is our ultimate goal.We are honored to hear that you would choose to stay with us again if you're ever back in SF. We look forward to the opportunity to welcome you back and provide another outstanding experience.If there's anything specific you loved about your stay or any additional feedback you'd like to share, please feel free to let us know. We appreciate your choosing Hampton by Hilton and hope to host you again in the future.

10/10 Cemerlang

Jeff

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My room was large and clean, and I was not expecting much for just a one night stay for work, but was very impressed.
Menginap 1 malam pada Nov 2023
Respons daripada Hampton Inn SFO pada 28 Nov 2023
Thank you so much for taking the time to share your wonderful experience at Hampton by Hilton! We are thrilled to receive your perfect 5/5 rating and are delighted that your one-night stay exceeded your expectations.It's fantastic to hear that your room was large and clean, providing a comfortable and welcoming environment for your work stay. Your satisfaction is our ultimate goal, and it's truly rewarding to know that we left a positive impression.If there are specific details or aspects of your stay that stood out, or if there's anything else you'd like to share, we would love to hear more about it. Your feedback is invaluable as we strive to consistently provide exceptional service.Thank you for choosing Hampton by Hilton. We look forward to the opportunity to host you again for another outstanding stay in the future.