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Reviews of Club Quarters Hotel in San Francisco

4 out of 5
Club Quarters Hotel in San Francisco
424 Clay St, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 925 out of 1605 reviews" "
Rating 8 - Good. 418 out of 1605 reviews" "
Rating 6 - Okay. 139 out of 1605 reviews" "
Rating 4 - Poor. 64 out of 1605 reviews" "
Rating 2 - Terrible. 59 out of 1605 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dickson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. Convenient and walkable distance to multiple locations in town. The staff are super helpful and hospitable.
Stayed 1 night in Apr 2024
Response from BC on 4 May 2024
Hello DicksonWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from BC on 4 May 2024
Hello FreddyWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BC on 4 May 2024
Hello JeanneWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

2/10 Terrible

Matthew

Stayed 3 nights in Apr 2024
Response from BC on 1 May 2024
Hello MatthewWe're sorry to hear about your experience with us. Please feel free to contact us directly with any questions or concerns. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from BC on 1 May 2024
Hello RebecaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

4/10 Poor

Justine

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
The bed was broken, slanted to the left and was incredible uncomfortable. Checking in was unpleasant, the front desk clerk was pretty rude about my small French bull dog. Questioning her weight and if she is under 20 lbs then followed me to the elevator to get a better look at her. She’s 17lbs. Being treated like that was very uncomfortable and not necessary. Will stay elsewhere in the future. I don’t like being treated like I am trying to sneak my dog into a hotel who comes with me everywhere… I’ve never had an issue or been treated like that. When she downgraded my room bcuz of my dog, it felt like she purposely put me in the worst run down room on the dog friendly floor.
Stayed 1 night in Apr 2024
Response from BC on 30 Apr 2024
Hello JustineWe're sorry to hear about your experience with our staff, we understand they are an important part of your stay and will address this to management. We hope everything else about your stay was pleasant. Please feel free to contact us directly with any questions or concerns. We appreciate your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from BC on 30 Apr 2024
Hello BarbaraWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Rachelle

Business traveller
Liked: Cleanliness, staff & service, amenities
For the price, you get what you paid for. But for minor inconveniences like a bathroom bidet or free breakfast included from payment, it may be what you'd want for your hotel stay here. Still a good stay overall.
Stayed 1 night in Apr 2024
Response from BC on 28 Apr 2024
Hello RachelleWe're sorry to hear about your experience with the bathroom, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from BC on 28 Apr 2024
Hello MichaelWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from BC on 28 Apr 2024
Hello ChristianWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities
In downtown, so very walkable. Rooms were clean and tidy, but water dispenser was out of order.
Stayed 1 night in Apr 2024
Response from BC on 27 Apr 2024
Hello EnriqueWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

ron, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is with the Wi-Fi. It was fine for serving the web on a tablet, but not fast enough to properly stream on television
Stayed 1 night in Apr 2024
Response from BC on 25 Apr 2024
Hello RonWe're sorry to hear about your experience with the wifi, this will be addressed. We hope everything else about your stay was enjoyable. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Teegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ended up being a great spot for us, a quick walk to chinatown & little Italy. we even walked to oracle park though that was a little more of a trek. hotel was very quiet, nice lobby, friendly staff. small room but perfect if you don’t plan on spending a lot of time in there anyways.
Stayed 3 nights in Apr 2024
Response from BC on 23 Apr 2024
Hello TeeganWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Gym
Stayed 1 night in Apr 2024
Response from BC on 25 Apr 2024
Hello ChristopherWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and safe climate.
Stayed 4 nights in Apr 2024
Response from BC on 22 Apr 2024
Hello LindaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

4/10 Poor

wondim

Disliked: Cleanliness, property conditions & facilities
The suite room is not actually a suite room it is very very tiny and they put pictures and advertise it and a whole different room when in reality it’s a scam
Stayed 2 nights in Apr 2024
Response from BC on 22 Apr 2024
Hello WondimWe're sorry to hear about your experience with your room. We hope everything else about your stay was up to standards.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Albert, VANCOUVER

Liked: Cleanliness, staff & service, property conditions & facilities
Safe secure location
Stayed 1 night in Apr 2024
Response from BC on 21 Apr 2024
Hello AlbertWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Jackie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from BC on 20 Apr 2024
Hello JackieWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Will be back. Great location, and staff was wonderful.
Stayed 1 night in Apr 2024
Response from BC on 20 Apr 2024
Hello KristenWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Samantha Aislinn, Bronxville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how modern the hotel was. The areas were always clean and there's water bottle stations for your convenience. I also utilized the gym in the basement which was also cool. It was small but convenient. My only issue was that the chromecast in my room didn't work. The hotel was very accomodating and moved me to a new room, however it still didn't work there either. I also didn't really care for the food in the hotel's restaurant. It was a tad bit too salty but other than that, it's a great hotel. I'd definitely stay again.
Stayed 6 nights in Apr 2024
Response from BC on 15 Apr 2024
Hello Samantha AislinnWe're sorry to hear about your experience with your tv, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Clariza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024
Response from BC on 15 Apr 2024
Hello ClarizaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, amenities
Fix plumbing
Stayed 2 nights in Apr 2024
Response from BC on 15 Apr 2024
Hello CharlesWe're sorry to hear about your experience with the plumbing, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

JAYE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far off the Embarcadero or Market Street. Breakfast place was actually a great surprise. Simple yet delicious breakfast without breaking bank.
Stayed 1 night in Apr 2024
Response from BC on 15 Apr 2024
Hello JayeWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Carla, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from BC on 14 Apr 2024
Hello CarlaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Sijia

Stayed 3 nights in Apr 2024
Response from BC on 4 May 2024
Hello SijiaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

2/10 Terrible

Stephanie

Stayed 1 night in Apr 2024
Response from BC on 4 May 2024
Hello StephanieWe're sorry to hear about your experience with us. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room basic but nice. HVAC noises higher than I would have liked.
Stayed 3 nights in Apr 2024
Response from BC on 11 Apr 2024
Hello RobertWe're sorry to hear about the noise in your room, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

2/10 Terrible

Maribel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from BC on 11 Apr 2024
Hello MaribelWe're sorry to hear about your experience with us. Please feel free to contact us directly with any questions or concerns. We hope everything else about your stay was up to standards. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Marshal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have always enjoyed staying here. Really enjoy Liz who has worked here for years. Very nice person.
Stayed 2 nights in Apr 2024
Response from BC on 10 Apr 2024
Hello MarshalWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Mohammad Amin

Stayed 4 nights in Apr 2024
Response from BC on 30 Apr 2024
Hello Mohammad AminWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

AKiet

Stayed 2 nights in Apr 2024
Response from BC on 30 Apr 2024
Hello AkietWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BC on 7 Apr 2024
Hello StevenWe're glad you enjoyed your stay with us and look forward to seeing you again soon.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BC on 8 Apr 2024
Hello KariWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from BC on 3 Apr 2024
Hello EsmeraldaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect simple solution for a family with young children that need a guaranteed connected room.
Stayed 2 nights in Mar 2024
Response from BC on 2 Apr 2024
Hello LindseyWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

4/10 Poor

Oscar

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
You have to pay for parking lot and it is to far away!
Stayed 2 nights in Mar 2024
Response from BC on 2 Apr 2024
Hello OscarWe're sorry to hear about your experience with the parking situation. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Chiu Hong Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BC on 2 Apr 2024
Hello Chiu Hong ColinWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Pius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2024
Response from BC on 31 Mar 2024
Hello PiusWe appreciate your business, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

MARSHALL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 3 nights in Feb 2024
Response from BC on 30 Mar 2024
Hello MarshallWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so warm and welcoming. Check-in/check-out process was quick and efficient. Hotel is a convenient 10 minute walk to Chinatown, Ferry Building and California cable car/transit access. Financial district is quiet on weekends so a big plus in my book!
Stayed 4 nights in Mar 2024
Response from BC on 27 Mar 2024
Hello JenniferWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Rayliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from BC on 27 Mar 2024
Hello RayliyahWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Recommended
Stayed 2 nights in Mar 2024
Response from BC on 27 Mar 2024
Hello CarlosWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great place
Stayed 1 night in Mar 2024
Response from BC on 25 Mar 2024
Hello DominickWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Rita

It was nice. The TV was wonderful
Stayed 2 nights in Mar 2024
Response from BC on 24 Mar 2024
Hello RitaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Farah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, it's located in a center area and in case if ever want to go further to visit atractions, there are lots of transportations available. Very safe as well. 10/10
Stayed 2 nights in Mar 2024
Response from BC on 23 Mar 2024
Hello FarahWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Jody, Concord

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greg at the front desk is super friendly amd welcoming. Room is very nice
Stayed 1 night in Mar 2024
Response from BC on 23 Mar 2024
Hello JodyWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are killer 10/10 all the way. So helpful and friendly, puts a bunch of high end 5* I've been to shame. Queen room perfectly fine. Love the bottled water, and the Nespresso machine. Club room useful. Great hotel for business.
Stayed 1 night in Mar 2024
Response from BC on 21 Mar 2024
Hello SaraWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I like how they handle water bottles
Stayed 3 nights in Mar 2024
Response from BC on 19 Mar 2024
Hello MaryWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal!
Stayed 2 nights in Feb 2024
Response from BC on 19 Mar 2024
Hello ChristianWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CQ pleasantly surprised me. The check-in process was seamless. The hotel is clean and modern, all at a reasonable price. Would definitely go back.
Stayed 1 night in Mar 2024
Response from BC on 17 Mar 2024
Hello MarissaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF