Hotel Keluarga di San Eugenio

"The hotel was good, clean, staff friendly and very helpful. Breakfast was very good and rooms were sound proof and with good air conditioning. Pool were clean but small. At times they felt a bit crowded but most of the time were good in June. I imagine that July and August they would be crowder. Amenities like the Club for VIP were expensive €15 per drink! the same as the spa services. The restaurant Suena Chibo served us the worst rump stakes we ever ate at €26 per piece. Do not recommend...

"I had to talk to the manager for the van not giving us a ride to the swimming pool. They said they would pick us up in 10 minutes but no one showed up. The manager was nice to give us some perks. But the staff needs more training. The breakfast was really good"

"The kitchen was clean and well equipped "

"If you book this hotel, make sure you choose the “Preferred Club” option. The location is excellent, and the hotel itself is nice and cozy. The pool is not very large, but it is big enough. The staff were great, except for one person who ruined an entire evening for us, I am not exaggerating! I still cannot believe someone could act so unprofessionally. There is no private hotel beach area, There is no beach access directly to the beach, so if access to the beach is important to you, I would...

"Very nice clean apartment. Pleasant pools. Helpful staff. Improvement recommendations: Invite them to be more mindful of people sleeping in the morning when they push their cleaning trolleys or trolley of clean clothes as would wake us up before 8am which is not nice when on holiday."

"All was good, no problems."