Arelauquen Lodge, A Tribute Portfolio Hotel Reviews

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Reviews of Arelauquen Lodge, A Tribute Portfolio Hotel

Arelauquen Lodge, A Tribute Portfolio Hotel

Ruta 82 S/N Lago Gutierrez, San Carlos de Bariloche, Rio Negro

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Guillermo, Doral

Travelled with family

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic natural environment surrounding beautiful lodge

Stayed 5 nights in Mar 2024

Response from Maria Sol Canalda - GM Arelauquen Lodge on 4 Apr 2024

Thank you so much for shareing your experience.We look forward to seing you again soonSincerelyMaria Sol CanaldaGeneral manager - Arelauquen Lodge a Tribute Portfolio

8/10 Good

Jason

Travelled with partner

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel in a very beautiful and safe area…it is about 20-25 minutes drive to Bariloche town center…for me it was a con but for my husband it was a pro…depends on your preference. The property itself is very nice and clean, the staff very helpful. They have a restaurant on site with very good food.

Stayed 4 nights in Mar 2024

Response from Maria Sol Canalda - GM Arelauquen Lodge on 5 Apr 2024

Thank you Jason for taking the time to review your stay with us. I will share it th our team Arelauquen lodge a Tribute Portfolio is located in a beautiful golf and polo country club, 5 minutes away from lake Gutierrez. We are also very short driving distances to the Nahuel Huapi National Park, the Catedral Alta Patagonia Ski Resort and many of the attractions the surroundings of Bariloche have to offer. We encourage our guests to discover the area without driving into the city Bariloche.Our staff is ready to helpSee you again soonSol

10/10 Excellent

Ullrich

Travelled with partner

4 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A unique property in a private condo with exclusive access and in the middle of an excellent golf course. A very nice setting, good quality, in some minor aspect a lack of maintenance (loose WC sear, jet of ja jacuzzi di not work, one toaster at breakfast in bad condition for three days and then replaced. One day run out of cheese during breakfast. Staff very friendly and helpful, deserve special mention.

Stayed 7 nights in Oct 2023

Response from Maria Sol Canalda - GM Arelauquen Lodge on 4 Nov 2023

Thank you so much Ullrich for taking time to share your experience. We will work on this minor issues today.We hope to see you soon againSincerely

8/10 Good

Verified traveller

25 Oct 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Cute hotel In Arelauquen

The hotel is nice looking, but feels a little dated. The rooms, tile, wood fixtures, could use some work. Staff is friendly and helpful. This is definitely not a 5 star hotel, more like a 4 star. There is no turn down service, etc.

Stayed 3 nights in Oct 2023

Response from Maria Sol Canalda - GM Arelauquen Lodge on 30 Oct 2023

Thank you very much for your review. We are working now after a very busy season to update our hotel. We do have a turn down service after 4pm. Our guests can also require adittional services if needed.We hope you can visit us soon to see the changesSincerey

10/10 Excellent

Ariel

Travelled with family, Travelled with family and small children

21 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very good and cozy for family stay, with a nice pool and a warm staff team. You should rent a car as it is far from main atracttions

Stayed 8 nights in Jul 2023

10/10 Excellent

Alessandro

Travelled with partner

22 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent stay, loved the area, nice breakfast, comfortable bed, welcomed staff, if you are looking for a hotel to relax this is the one. If you play gulf, even better.

Stayed 2 nights in Apr 2023

Response from Maria Sol Canalda - GM Arelauquen Lodge on 16 Oct 2023

Alessandro Thanks a lot for sharing your experience at Arelauquen Lodge with our future guests.We look forward to hosting you again soonMaria Sol CanaldaGM Arelauquen Lodge Tribute Portfolio by Marriott

10/10 Excellent

EDUARDO

Travelled with family

2 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views around!!!

8/10 Good

Kendra

Travelled with family

23 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Arelauquen Lodge has the most spectacular views of the Andes. Our room had a full view and it was stunning. The staff is friendly and helpful. They have a spa, workout room and indoor/outdoor pool. The morning breakfast is included and has a variety of foods to choose from. The restaurant food for lunch & dinner is average tasting. This hotel is a Marriott, but not up to Marriott standards, although it has its own charm. The location is in an upscale, very safe and beautiful neighborhood. It’s between the town and scenic drive. I recommend renting a car. We enjoyed our stay very much and I would go back.

Stayed 6 nights in Sep 2022

10/10 Excellent

Benjamin

24 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 out of 10

Fabulous place to stay. Staff is excellent and the restaurant is as well. Rooms are big. Views are spectacular. Only issue was it is not close to anything. So be prepared to order taxi a lot.

Stayed 5 nights in Aug 2022

8/10 Good

RAFAEL

22 Jul 2022

Liked: Cleanliness

Stayed 8 nights in Jul 2022

6/10 Okay

Esteban Alejandro, Fort Lauderdale

10 Jul 2022

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

3 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2022

8/10 Good

Luis

Travelled with family

20 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and location. You should have a car because it is 20-30 minutes from town. Amazing customer service from Daniela at the front desk (not so much from Lucas) and the personnel at the restaurant.

Stayed 3 nights in Jan 2022

10/10 Excellent

Joan

Travelled with partner

17 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful

Stayed 1 night in Jan 2022

6/10 Okay

luisa

Travelled with partner

11 Jan 2022

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

There is no restaurant and the reception service is bad. Everyday we had to eat at the golf cafeteria

Stayed 2 nights in Jan 2022

10/10 Excellent

R

30 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covid Vacation

Arelauquen Lodge is s fantastic hotel located in one of the most beautiful locations in South America. The hotel is fantastic, the staff very friendly, and Bariloche an amazing place for a vacation.

Stayed 11 nights in Mar 2021

10/10 Excellent

Doris

Travelled with partner

31 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this property is unique and special!

Stayed 3 nights in Jan 2020

10/10 Excellent

nievesitas, Montreal, Canada

Travelled with family

23 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unique retreat surrounded by mountains. Calm, peaceful, restful sleep.

Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

12 Jan 2020

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

10/10 Excellent

Isabel

12 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat into Serenity

A retreat that celebrates serenity. The property is located in a secluded community away from roads and other sources of noise. The peacefulness of the place is felt the moment you arrive. The views are spectacular and can be enjoyed indoors or outside. The staff are friendly, professional, knowledgeable and helpful with any concerns you may have. The restaurant serves the best buffet breakfast I've ever had, as well as great dinners. There is a lot of bird-life in the area, some of which can be seen very up-close. The indoor/outdoor pool is an amazing experience, especially when it's snowing. The rooms are cozy, spacious and made of sturdy materials - wood, stone, and are well-decorated. The only other comments I have is that the bar should be open until later (it closes at 11 PM), and the music in the bar/restaurant area could be a little lower in volume. Despite this, the place is very tranquil. We will definitely stay here again.

Stayed 5 nights in Aug 2019

10/10 Excellent

PRISCILLA

Travelled with group

1 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner

13 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is in a beautiful location with great views of the lake. The staff is absolutely fantastic! Philippe was especially helpful and kind. Christian was a creative bartender. Dining staff was extremely nice. We would highly recommend staying here

Stayed 5 nights in Jul 2019

Response from Santiago P on 13 Jul 2019

Thank you very much for your comments!!! They are very important to us. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with partner

19 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the location and the homeliness. The view of the mountains was great.

Stayed 3 nights in Jun 2019

Response from Santiago P on 7 Jul 2019

Thank you very much for your review!!! We hoper to see you again!

10/10 Excellent

andrew

19 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Majestic views

A stunningly beautiful location. Excellent friendly staff.

Stayed 2 nights in Apr 2019

Response from Santiago P on 7 May 2019

Thank you very much for your comments! they are very important for us. We hope to see you again!!!

8/10 Good

Maria

Travelled with family

10 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is located between mountains and th Lake, a quiet place, nice. Kindly staff.

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner

1 Jan 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2018

10/10 Excellent

HG, London

8 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to stay - we had a great four days, two of them spent skiing. Great golf facilities, tennis court, pool, spa, and amazing walks around the estate with extraordinary views. It’s set on a huge private estate with lots of privately owned villas - pretty cool place. Consider renting a car, it’s a 25 min drive to the ski resort and 30 mins to Bariloche. The hotel has a deal with a local company who can drop off a rental car to the hotel, and you can return it to the airport for about £25 a day. Lots of good restaurants nearby, worth exploring some great steak places! The hotel restaurant is pretty good (so are the cocktails), though the menu didn’t change in four days. The staff were all fantastic, very friendly, helpful and had great suggestions! Unique and amazing find in Patagonia.

Stayed 4 nights in Sep 2018

Response from Santiago P on 12 Sept 2018

Good evening, Thank you very much for your comments! they are very important to us. We hope to host you again!!! Best regards,

10/10 Excellent

Rodrigo

5 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Susie, philadelphia PA USA

30 Mar 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Mountain View’s, great staff.

Hotel is tired! Pool had mold, Not one photo, looks like the hotel is closing. Room not very clean. Staff amazing. Ugly furniture..white leather with pink fringe. Could not recommend to others. Same feeling with most hotel guests. Great potential.

Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

19 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

10 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful and the staff were helpful and nice.

This was a wonderful place to stay with very kind and helpful staff. Kid friendly and safe.

Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

13 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best place to stay out side bariloche. you must have a car. the stafe is wanderful.

Stayed 2 nights in Jan 2018

Response from Santiago P on 26 Feb 2018

Thank you for your comments! they are very important for us. We hope to see you again!

8/10 Good

Nandu, Switzerland

3 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service Good value for money

Excellent Service Good value for money But inside a golf resort with no transport or easy access to anywhere except play Golf If you’re on a Golfing holiday that’s great!!

Stayed 1 night in Feb 2018

8/10 Good

Daniela

10 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

24 Dec 2017

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Patagonia exprrience

The hotel was adequate but lacks any amenities. Good for a golfer but all others should seek other hotels.

Stayed 2 nights in Dec 2017

Response from GS on 28 Dec 2017

Dear Anonumous, Thank you very much for sharing a review with us. We are deeply sorry we did not meet your expectations when it comes to amenities. Your feedback is indispensable to our improvement. Thank you for choosing us on your trip to Bariloche

10/10 Excellent

Dan, UK

11 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views and Location

Arelauquen Lodge was a stunning retreat with breathtaking views and superb rooms and facilities, the staff could not have been more helpful and particularly assisted with booking trips and supplying local knowledge

Stayed 3 nights in Nov 2017

Response from GS on 13 Dec 2017

Dear Dan, Thank you very much for sharing a review with us, the feedback from our guests is essential to keep constant improvements We are very happy you enjoy your stay with us and hope to see you again very soon. Regards

8/10 Good

richard, london, uk

3 Dec 2017

Liked: Cleanliness, staff & service, room comfort

Amazing location, in need of a refesh

Hotel in the national park. Better than staying in the town (which is rather grim) & hotel is a good choice if Llao Llao not available. Staff polite, average English skills but all friendly. Wonderful maids. The hotel pool has tiles missing and filters don't work. This let's it down & would be easily fixed. Free washing/drying facilities which is a great freebie. Recommend but hope management fix the things that need investment.

Stayed 3 nights in Nov 2017

Response from Guillermo S on 13 Dec 2017

Dear Richard, Thank you very much for your review your comments are essential for our improvement. We are very happy you enjoyed your stay with us and hope to see you again soon!! Kindly

10/10 Excellent

Daniel

10 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular property. Great service !

Incredible location. Beautiful rooms. Plenty of activities.

8/10 Good

Jackson Holers, Wyoming

5 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of the Way and Lovely Surroundings

We were a little put off by the guard house and winding drive to the Lodge, but realized its an exclusive country club and its probably warranted. The lodge is nice inside and the rooms are fairly large with a neat view over the golf course to Lake Guttierez in the background and mountain peaks. The dining room is fairly nice with lots of windows but somewhat Spartan. The food was good albeit the breakfast really never changed and the breakfast menu was very limited.

8/10 Good

Jorge A

9 Jan 2017

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

28 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Marian, Miami, FL

21 Apr 2016

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Not coming back...

I was only impressed with the beautiful views but you can get that anywhere in Bariloche. This hotel is VERY far from the city center and terrible to get to at night. The service was mediocre at best. There is no coffee or water in the suites, you need to buy everything and bring it in. The restaurant staff is ok but not very attentive in terms of refilling your drinks and removing the plates after a while. The drinks at the bar are overpriced and the ambiance is a bore. I think we were the only ones staying in the hotel with one more family which were the only people we saw the entire trip. You can totally stay in the smaller hotels on the coast which are very cute and close to everything. Don't go by the star rating because it's not accurate. I visited 3 start places which were much more fun and easily accessible than this 5 star hotel which is in the middle of nowhere. Needless to say, I will not be staying here again.

4/10 Poor

Phil, New York City

24 Mar 2016

Liked: Cleanliness, staff & service, room comfort

Not a 5-star

A normal 5-star should provide some bottles of water for the room, and espresso with the breakfast. In addition, the housekeeper should not barge into the room without knocking at 9AM. Furthermore, the hotel security kept us waiting in our car at the gate for almost 10 minutes even though we had all our documents, and a copy of our reservation. The staff is good and the hotel clean. Unfortunately, the annoyances noted here are disturbing for a highly rated hotel.

10/10 Excellent

JORGE, ARGENTINA ISRAEL

4 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IF YOU LOVE GOLF THIS IS THE PLACE

FANTASTIC COUNTRY, THIS IS THE REAL OLD BARILOCHE, THE LODGE IS IN GENERAL A BOUTIQUE 4 STAR HOTEL, SOME SMALL THINGS TO IMPROVE, I WILL COME BACK HERE ALWAYS FOR BARILOCHE.

8/10 Good

terri, johns Island, SC

28 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view of Andes in a beautiful neighborho.

Staff is very helpful and accommodating. Arrived late and they were able to still serve us dinner in restaurant. Opened early for our breakfast the next morning. Definitely need a car there.

10/10 Excellent

Brett, New York

25 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable Luxury in Patagonia

Amazing property and extremely safe!

8/10 Good

Mau, Costa Rica

7 Jan 2016

Liked: Staff & service, property conditions & facilities, room comfort

Great ubication, dont forget to rent a car!!!

the hotel staff are awesome, ill be there for my next vacation

10/10 Excellent

giampaolo

18 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay, beautiful to say the least.

It's great. Beautiful grounds, elegant hotel with lots of amenities. It is a resort, not American style but nice and has everything you need nonetheless. The restaurant is great. Again I can't stress enough how beautiful the grounds and location are. The rooms are cute. A must stay in the region!!!

10/10 Excellent

Maher

13 Dec 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place with a very friendly staff. Tamara welcomed us with a warm reception and her goodbye was as warm as her welcoming. The staff tried to accommodate us as much as possible with car rental, maps and activities...

10/10 Excellent

Verified traveller

30 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was quiet and off-season,but the food was amazing and the stay was perfect! Amazing