Outdoor pool

Reviews of Motel 6 Fontana, CA

2 out of 5
Motel 6 Fontana, CA
10195 Sierra Ave, Fontana, CA

Reviews

7.6

Good

Rating 10 - Excellent. 418 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 120 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

No frills. Noisier than just being next to freeway. It’s also within .5 mile of railroad tracks. Shower floor no clean. Bed clean and comfortable.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Hi DavidGlad that you liked our clean and comfortable bed. However, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Tanay

Liked: Cleanliness
The room was clean, couldve mopped the floors but overall clean, also cable wouldn't work for some channels.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing new from last post..TY..
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Appreciate your 4-star rating! We're glad to hear that you had a great experience with us. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was so easy the lady who assisted was nice and helpful. I liked that the room was renovated. I did wish they had a hair dryer and offered little shampoos or conditioner in the bathroom. Free parking makes up for it
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Thank you for sharing your wonderful 5-star experience with us! We are glad to hear that your check-in went smoothly and that you found our staff to be kind and helpful. It's great to know you like the updated room as well. We welcome your comments on the amenities and will certainly consider it for future enhancements. We're delighted our complimentary parking helped make your stay more enjoyable, and we hope to see you again soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very conveniant to freeway..nuthin,xcept no single beds open/available..
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Many thanks for your positive feedback and 5-star rating! We're delighted to hear that you found our location convenient, particularly in relation to the freeway. We apologize for any inconvenience regarding the availability of single beds during your stay. Your feedback is invaluable to us, and we'll certainly look into ways to enhance our accommodation options to better meet the needs of all our guests. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options
Stayed 1 night in Apr 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. Glad to see that you liked our various food options. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

oscar

Business traveller
Liked: Cleanliness, amenities
Customer service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Nichole Lyenetre

Stayed 1 night in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 Okay

Israel, Los Angeles

Liked: Property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Sophia CSR on 31 Mar 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Lots of food options in parking lot
Stayed 1 night in Mar 2024
Response from Sophia CSR on 29 Mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you liked the lots of food options in the parking lot. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and enjoyed how easy checkin and checkout were. The area around is a little older but that comes with time. Good choice if you’re looking for a place to lay your head after a long travel.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,I sincerely appreciate your fantastic 5-star review. We are delighted to learn that you had a great time and that our check-in and check-out procedures were simple. Our team is happy you enjoyed the aged charm, even if we recognize that the neighbourhood may seem older. It gives us great pleasure to know that we fulfilled your expectations by offering a comfortable place for tourists to rest, especially after a long trip. We want to have you visit us again in the future!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We're pleased to hear that you had a positive experience with our team. We are looking forward to serving you again on your future travels.

2/10 Terrible

JENNIFER

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,On behalf of our entire team, we apologize for your negative experience at the property. We sincerely apologize for the bed bug-related issues. We have shared this feedback with the appropriate staff members in order to address the bug situation. We hope you'll give us another opportunity the next time you're in this area. Thank you for informing us about your experience; your feedback will be used to implement changes.

10/10 Excellent

Christy

Stayed 2 nights in Mar 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

6/10 Okay

Marvin

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,Appreciate your 3-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 Excellent

jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

Don

Stayed 3 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,Thank you for the 3 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Kathy

Stayed 2 nights in Mar 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Devin

Stayed 1 night in Mar 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful 5-star rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Marla, venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location close to everything very convenient
Stayed 1 night in Mar 2024
Response from Sophia CSR on 20 Mar 2024
Dear Guest,We're delighted to hear that you like our convenient location, which is close to everything you need. We strive to give our guests easy access to neighbouring activities and amenities in order to improve their overall experience. We appreciate your 5-star review and hope to see you again soon for another excellent stay!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Good customer service. Decent property
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,Many thanks for your excellent review and 5-star rating! We're delighted to hear you had a nice experience with our customer service. We strive to deliver excellent service to all of our guests. In addition, we are pleased to hear that you found our property satisfactory. We value your opinion and hope to welcome you back in the future!

8/10 Good

Sofia

Travelled with family
Liked: Property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Sophia CSR on 12 Mar 2024
Dear Guest,Thanks for giving us 4 stars! We're happy you noticed how clean our place is. If there's anything we can do to make your experience even better and get that extra star from you, just tell us. We appreciate your support and hope you come back soon!

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff are well trained.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Dear Guest,A hearty thanks for your review. Our team appreciates your feedback and is glad to see that you liked our cleanliness and friendly staff. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t expecting much from a simple Motel 6, but this room was clean and big enough for my needs can’t complain
Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Feb 2024
Dear Guest,Thank you for your 4-star rating! We're glad to hear that our Motel 6 exceeded your expectations with its cleanliness and spaciousness. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

8/10 Good

Fnu

Business traveller
Liked: Cleanliness
It was a sort trip with the confortable stay.
Response from Sophia CSR on 16 Feb 2024
Dear Guest,It is heartwarming to see such a wonderful 4-star rating. We're glad to hear that you had a great experience with us. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service, amenities
rooms were not cleaned in a daily , when we went to front office they told us they only clean every 3 days, NEVER have i heard that they clean a room EVERY 3 DAYS
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 9 Feb 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. Your concerns have been noted and forwarded to our team. We will hope you give us another chance to improve our services to serve you better in the future.

2/10 Terrible

Tahir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower not good no lotion no shampoo only soap for bath 👎
Stayed 1 night in Feb 2024
Response from Sophia CSR on 7 Feb 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. Your concerns have been noted and forwarded to our team for improvement. We will hope you to give us another chance to improve our services to serve you better in the future.

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They maintain the highest standard in hospitality business.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

Brent

Liked: Cleanliness, staff & service
The shower faucet was not working properly. Trouble getting warm water.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. We regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Brent

Liked: Staff & service
A bit old.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,We're grateful you selected our motel and shared your thoughts with a 4-star rating. Recognizing our property's age, we're committed to ongoing improvements for an enhanced guest experience. We look forward to hosting you again in the future. Thank you!

2/10 Terrible

Arturo

Stayed 1 night in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit noisy throughout the night/early morning
Stayed 1 night in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback! We appreciate your 6-star rating and apologize for any inconvenience caused by the noise during your stay. We'll address this issue to ensure a more peaceful experience for our guests in the future. We hope to welcome you back for an even better stay.

8/10 Good

Emily

Stayed 2 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Dear Guest,Thank you for the 8 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 Poor

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sleep, due to barking dogs.
Bear bones motel.2 pillows, 2 hangers. The toilet was for a midget, and no grab bar to pull yourself up from it.. otherwise it was very clean, and the bed was comfortable. The dogs in the room next to ours barked from 2:00 PM till 3:00 AM when the man yelled “the dogs are not staying here” He threw the dogs in his car and drove off. UGG no sleep here.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,Thank you for sharing your feedback on your recent stay. We appreciate your comments and are glad to hear that the room was clean and the bed was comfortable. We apologize for the inconveniences you experienced with the amenities and the disturbance caused by the neighbouring dogs. Your input is valuable, and we'll address these issues to enhance the overall guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Lizeth

Disliked: Cleanliness, property conditions & facilities
Más o menos
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

oscar

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 18 Jan 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 16 Jan 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Dionse

Liked: Property conditions & facilities
This is a very good motel6. I’ve been to a lot that are run down, over priced and the area are not, too safe. This motel6 is not like that at all. The staff here is the best staff I’ve ever been around. Don’t want to say names, but everyone from the front desk to the maids and the maintenance workers, are very nice and friendly. If you’re ever in Fontana or close by and you need a good nights rest, I recommend coming here
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 14 Jan 2024
Dear Guest,We are truly touched by your fantastic 5-star rating! It brings us great joy to learn about your positive experience at our Motel 6 in Fontana. Ensuring a clean and secure environment is our priority, and we're delighted that our dedicated staff left a lasting impression on you. Your recommendation means a lot to us, and we eagerly anticipate the opportunity to host you again for another restful night in the future!

10/10 Excellent

Ajaybeer

Liked: Cleanliness, staff & service, property conditions & facilities
noisy
Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Dear Guest,Appreciate your 5-star rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team regarding noise. Our team is looking forward to hosting you again soon!

10/10 Excellent

KATHERINE, LOS ANGELES

Stayed 1 night in Dec 2023
Response from Sophia CSR on 22 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

jesse

Stayed 3 nights in Dec 2023
Response from Sophia CSR on 1 Jan 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 29 Dec 2023
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Luis

Stayed 2 nights in Dec 2023
Response from Sophia CSR on 16 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shane along with all the staff including housekeeping were so nice and helpful would stay again
Stayed 1 night in Dec 2023
Response from Sophia CSR on 26 Dec 2023
Dear Guest,We appreciate your fantastic 5-star review! It brings us great joy to learn that Shane and our committed team, including our housekeeping staff, contributed to making your stay enjoyable. We eagerly anticipate the opportunity to welcome you back for another wonderful experience!

6/10 Okay

oscar

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Sophia CSR on 19 Dec 2023
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 15 Dec 2023
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 11 Dec 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.