All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 269 out of 629 reviews" "
10 - Excellent
269
Rating 8 - Good. 178 out of 629 reviews" "
8 - Good
178
Rating 6 - Okay. 73 out of 629 reviews" "
6 - Okay
73
Rating 4 - Poor. 41 out of 629 reviews" "
4 - Poor
41
Rating 2 - Terrible. 68 out of 629 reviews" "
2 - Terrible
68
8.2/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Poor
Maria
Travelled with family, Travelled with family and small children
Felt unsafe at all times, smelled too much like weed, door was jammed and let people who were not staying at hotel inside, too much prostitution if you have a family with little kids do not recommend to stay here at all!!!
Maria
Stayed 5 nights in Apr 2024
4/10 Poor
Money
Travelled with family and small children, Business traveller
Hotel staff claimed they ran out of sheets and blankets . Not professional . Lady and son half cleaned . Stayed a week and not once got room service . Homeless chilling on the side of building making a whole mechanic shop on the property.
Money
Stayed 4 nights in Mar 2024
8/10 Good
Kevin
3 Mar 2024
Kevin
Stayed 1 night in Mar 2024
Response from Customer Care Team on 26 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Bad customer service, is dirty. Bed linen and blankets wear dirty. Ask for a clean blanket and they never brought it to us. Horrible never staying here.
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
8/10 Good
Silvia
26 Jan 2024
Silvia
Stayed 1 night in Dec 2023
Response from Customer Care Team on 29 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Had to leave early because there was a rat in my room
Serilla
Stayed 1 night in Dec 2023
6/10 Okay
Verified traveller
30 Dec 2023
Liked: Staff & service
Rooms may need cleaning
The room gave me some kind of allergic reaction which isn’t normal. My eyes were super red and I had trouble breathing through my nose about an hour after arrival. I get that with some cats so maybe a cat was in the room. Beds and pillows are on the hard side.
Verified traveller
Stayed 1 night in Dec 2023
10/10 Excellent
Octavio
28 Dec 2023
Octavio
Stayed 1 night in Dec 2023
Response from Customer Care Team on 18 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Rooms was terrible some lights didn’t work bed was uncomfortable and homeless people sleeping inside and outside the facility
Do Not Recommend At All!.
We had to be moved into a different room twice. Our first room, the locks didn't work properly. The second room, we had issues with the toliet not working properly. We had someone from maintenance mess with it for a few minutes then tell us it was good to go. The next time we used the toliet it overfilled onto the bathroom floor and into the rest of the room. We were then finally moved to our 3rd room. All throughout this process the staff was unfriendly. We also had to ask for towel multiple time before receiving any.
Ashley
Stayed 3 nights in Dec 2023
8/10 Good
Grant
8 Dec 2023
Grant
Response from Customer Care Team on 9 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Terrible
Arturo
Travelled with family and small children
3 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Easy check in. Jacuzzis not working pool is supposed to be heated. Burnt mirror in room. Dirty and smelled like weed.
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Okay
Chadwick, Mountain House
19 Nov 2023
Chadwick
Stayed 1 night in Nov 2023
Response from Customer Care Team on 21 Nov 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Please don’t go here unless you want to be mixed up with alcohol and partying all night. Not the cleanest rooms and bad attitude from receptionist. Also their was a rodent in the room
Leticia
Stayed 1 night in Nov 2023
6/10 Okay
Melisa
Travelled with group
3 Nov 2023
Liked: Staff & service, room comfort
Melisa
Stayed 1 night in Oct 2023
Response from Customer Care Team on 3 Nov 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Okay
Juan, Las Vegas
9 Oct 2023
Liked: Staff & service
Juan
Stayed 1 night in Oct 2023
Response from Customer Care Team on 11 Oct 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Do not stay at this location. It is a trap motel with hoodrats roaming around the parking lot and halls of the motel at night. The rooms are disgusting with stains on the lampshades, paint peeling off the walls, and rooms that smell so bad it burns your nose. Stay far away from this hotel and spend the extra $30 a night at somewhere nicer.
Anthony
Stayed 2 nights in Sep 2023
10/10 Excellent
Emily
18 Sept 2023
Emily
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 11 Oct 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
norma
22 Aug 2023
norma
Stayed 1 night in Aug 2023
Response from Customer Care Team on 24 Aug 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
The staff was very rude the lady walked around like she was to good to be nice had no respect at all even when saying please and thank u didn’t say nothing back in response the parking lot was like a neighborhood hood party drinking smoking all in the parking lot screaming and fighting then the hall ways smelled like smoke weed my room was a none smoking and the room smelled like cigarettes and the restroom mirror was burned sheets smelled like old water and the a/c really didn’t work neither
Priscilla
Stayed 2 nights in Jul 2023
4/10 Poor
Veronica
Travelled with family and small children
18 Jul 2023
Okay but not something I would choose again.
Veronica
Stayed 2 nights in Jul 2023
2/10 Terrible
Verified traveller
11 Jul 2023
Liked: Cleanliness, room comfort
Over booking/giving served rooms to someone else
I had reserved a king size bed room and like always at this place they always over book and they had to give us 2 queen beds.
The water coming out of the shower was brown there were drug deals going on in the park lot there was loud music playing late at night and the room was not up to my standards of clean. It did not look like the pictures as presented on the app.
Robin
Stayed 11 nights in Jun 2023
10/10 Excellent
Peggy
25 Jun 2023
Peggy
Stayed 1 night in Jun 2023
Response from Customer Care Team on 27 Jun 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Naomi
18 Jun 2023
Naomi
Stayed 2 nights in Jun 2023
Response from Customer Care Team on 10 Jul 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Okay
Elizabeth
15 Jun 2023
Elizabeth
Stayed 2 nights in Jun 2023
Response from Customer Care Team on 7 Jul 2023
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again.Best Regards,Customer Care Team