Outdoor pool

Reviews of Motel 6 Fontana, CA

2 out of 5
Motel 6 Fontana, CA
10195 Sierra Ave, Fontana, CA

Reviews

7.6

Good

Rating 10 - Excellent. 422 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 121 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lambardar

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on 17 May 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Sophia CSR on 12 May 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 12 May 2024
Dear Guest,Your business is very important to us and we value your comment. By telling about your recent experience, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Nichole Lyenetre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 3 May 2024
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the mattress slides off the “frame” with one touch of a finger. It was okay to sleep on for one night, but after the second night I was in pain because of the cheap spring mattress. It was great for a Motel 6 though. We were able to hookup to the HDMI port in the TV and watch our streaming apps.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Hi Rachel,Thank you for an excellent 5-star rating. We truly regret the inconvenience and discomfort caused by our mattress. Your detailed feedback is valuable, and We assure you that we will address each of these concerns with the utmost urgency. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

David

No frills. Noisier than just being next to freeway. It’s also within .5 mile of railroad tracks. Shower floor no clean. Bed clean and comfortable.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Hi DavidGlad that you liked our clean and comfortable bed. However, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Tanay

Liked: Cleanliness
The room was clean, couldve mopped the floors but overall clean, also cable wouldn't work for some channels.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing new from last post..TY..
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Appreciate your 4-star rating! We're glad to hear that you had a great experience with us. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was so easy the lady who assisted was nice and helpful. I liked that the room was renovated. I did wish they had a hair dryer and offered little shampoos or conditioner in the bathroom. Free parking makes up for it
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Thank you for sharing your wonderful 5-star experience with us! We are glad to hear that your check-in went smoothly and that you found our staff to be kind and helpful. It's great to know you like the updated room as well. We welcome your comments on the amenities and will certainly consider it for future enhancements. We're delighted our complimentary parking helped make your stay more enjoyable, and we hope to see you again soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very conveniant to freeway..nuthin,xcept no single beds open/available..
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Many thanks for your positive feedback and 5-star rating! We're delighted to hear that you found our location convenient, particularly in relation to the freeway. We apologize for any inconvenience regarding the availability of single beds during your stay. Your feedback is invaluable to us, and we'll certainly look into ways to enhance our accommodation options to better meet the needs of all our guests. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options
Stayed 1 night in Apr 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. Glad to see that you liked our various food options. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

oscar

Business traveller
Liked: Cleanliness, amenities
Customer service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Nichole Lyenetre

Stayed 1 night in Apr 2024
Response from Sophia CSR on 25 Apr 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 Okay

Israel, Los Angeles

Liked: Property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Sophia CSR on 31 Mar 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Lots of food options in parking lot
Stayed 1 night in Mar 2024
Response from Sophia CSR on 29 Mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you liked the lots of food options in the parking lot. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and enjoyed how easy checkin and checkout were. The area around is a little older but that comes with time. Good choice if you’re looking for a place to lay your head after a long travel.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,I sincerely appreciate your fantastic 5-star review. We are delighted to learn that you had a great time and that our check-in and check-out procedures were simple. Our team is happy you enjoyed the aged charm, even if we recognize that the neighbourhood may seem older. It gives us great pleasure to know that we fulfilled your expectations by offering a comfortable place for tourists to rest, especially after a long trip. We want to have you visit us again in the future!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We're pleased to hear that you had a positive experience with our team. We are looking forward to serving you again on your future travels.

2/10 Terrible

JENNIFER

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,On behalf of our entire team, we apologize for your negative experience at the property. We sincerely apologize for the bed bug-related issues. We have shared this feedback with the appropriate staff members in order to address the bug situation. We hope you'll give us another opportunity the next time you're in this area. Thank you for informing us about your experience; your feedback will be used to implement changes.

10/10 Excellent

Christy

Stayed 2 nights in Mar 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

6/10 Okay

Marvin

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,Appreciate your 3-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 Excellent

jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

Don

Stayed 3 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,Thank you for the 3 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Kathy

Stayed 2 nights in Mar 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Devin

Stayed 1 night in Mar 2024
Response from Sophia CSR on 14 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful 5-star rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Marla, venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location close to everything very convenient
Stayed 1 night in Mar 2024
Response from Sophia CSR on 20 Mar 2024
Dear Guest,We're delighted to hear that you like our convenient location, which is close to everything you need. We strive to give our guests easy access to neighbouring activities and amenities in order to improve their overall experience. We appreciate your 5-star review and hope to see you again soon for another excellent stay!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Good customer service. Decent property
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,Many thanks for your excellent review and 5-star rating! We're delighted to hear you had a nice experience with our customer service. We strive to deliver excellent service to all of our guests. In addition, we are pleased to hear that you found our property satisfactory. We value your opinion and hope to welcome you back in the future!

8/10 Good

Sofia

Travelled with family
Liked: Property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Sophia CSR on 12 Mar 2024
Dear Guest,Thanks for giving us 4 stars! We're happy you noticed how clean our place is. If there's anything we can do to make your experience even better and get that extra star from you, just tell us. We appreciate your support and hope you come back soon!

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff are well trained.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Dear Guest,A hearty thanks for your review. Our team appreciates your feedback and is glad to see that you liked our cleanliness and friendly staff. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t expecting much from a simple Motel 6, but this room was clean and big enough for my needs can’t complain
Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Feb 2024
Dear Guest,Thank you for your 4-star rating! We're glad to hear that our Motel 6 exceeded your expectations with its cleanliness and spaciousness. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
This is the second time I book at this motel 6 and it is a very nice stay. Front desk is friendly and check you in quickly. Love the vending machines there with great snacks. The room is great but only complain is the shower spills a lot of water when you’re showering so the floor is very wet. The door in the shower doesn’t do a good job holding the water inside. Lots of lighting and tv had good channels. Bed was very comfortable and clean.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Dear Guest,Thanks for taking the time to share your excellent 10-star rating and prestigious opinion about our property. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

8/10 Good

Fnu

Business traveller
Liked: Cleanliness
It was a sort trip with the confortable stay.
Response from Sophia CSR on 16 Feb 2024
Dear Guest,It is heartwarming to see such a wonderful 4-star rating. We're glad to hear that you had a great experience with us. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excellent

Jesstine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 16 Feb 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 Terrible

Dania

Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Dear Guest,We regret to see your 2-star rating, and we sincerely apologize for any shortcomings in your experience. Your satisfaction is our top priority, and we'd appreciate it if you could provide more details about your concerns. Please share your specific concerns, and we'll do our best to enhance your future visits.

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service, amenities
rooms were not cleaned in a daily , when we went to front office they told us they only clean every 3 days, NEVER have i heard that they clean a room EVERY 3 DAYS
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 9 Feb 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. Your concerns have been noted and forwarded to our team. We will hope you give us another chance to improve our services to serve you better in the future.

2/10 Terrible

Tahir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower not good no lotion no shampoo only soap for bath 👎
Stayed 1 night in Feb 2024
Response from Sophia CSR on 7 Feb 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. Your concerns have been noted and forwarded to our team for improvement. We will hope you to give us another chance to improve our services to serve you better in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 7 Feb 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They maintain the highest standard in hospitality business.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Paulinstonn.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Good

Brent

Liked: Cleanliness, staff & service
The shower faucet was not working properly. Trouble getting warm water.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. We regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

sanchez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

sanchez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Good

Brent

Liked: Staff & service
A bit old.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,We're grateful you selected our motel and shared your thoughts with a 4-star rating. Recognizing our property's age, we're committed to ongoing improvements for an enhanced guest experience. We look forward to hosting you again in the future. Thank you!

2/10 Terrible

Arturo

Stayed 1 night in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit noisy throughout the night/early morning
Stayed 1 night in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback! We appreciate your 6-star rating and apologize for any inconvenience caused by the noise during your stay. We'll address this issue to ensure a more peaceful experience for our guests in the future. We hope to welcome you back for an even better stay.

8/10 Good

Emily

Stayed 2 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Dear Guest,Thank you for the 8 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 Poor

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sleep, due to barking dogs.
Bear bones motel.2 pillows, 2 hangers. The toilet was for a midget, and no grab bar to pull yourself up from it.. otherwise it was very clean, and the bed was comfortable. The dogs in the room next to ours barked from 2:00 PM till 3:00 AM when the man yelled “the dogs are not staying here” He threw the dogs in his car and drove off. UGG no sleep here.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,Thank you for sharing your feedback on your recent stay. We appreciate your comments and are glad to hear that the room was clean and the bed was comfortable. We apologize for the inconveniences you experienced with the amenities and the disturbance caused by the neighbouring dogs. Your input is valuable, and we'll address these issues to enhance the overall guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Lizeth

Disliked: Cleanliness, property conditions & facilities
Más o menos
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

oscar

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 18 Jan 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.