San Bartolomé de la Torre hotels from RM266

"Excellent service and room "

"Esta es nuestra segunda estancia en NH Huelva y, una vez más, todo ha sido excelente. El personal es siempre amable, atento y profesional. Quiero destacar especialmente a Diego, quien realmente va más allá para que la experiencia sea perfecta. Su trato, disposición y dedicación marcan la diferencia. Sin duda, volveremos. Como único punto a mejorar, la experiencia en el desayuno se vio afectada por la actitud de la encargada de sala el 10 de enero. No lo mencioné previamente, pero en nuestra estancia anterior, el 6 de enero, ella literalmente apagó las luces a las 10:00 a. m., justo cuando finalizaba el desayuno, lo cual resultó bastante incómodo. En esta ocasión, había una conferencia en el hotel y a muchas personas ella les indicó que el desayuno terminaba a las 10:00 a. m. Sin embargo, hubo falta de coherencia: a algunos huéspedes se les negaba la entrada, pero si alguien protestaba, entonces “no pasaba nada” y sí se les permitía entrar incluso justo a las 10:00. Yo no voy a rebajarme a ese tipo de situación, pero no me gustó esa forma inconsistente de manejarlo. Que el desayuno termine a las 10:00 no significa que también se deba presionar a los huéspedes para terminar de comer inmediatamente. También fue desagradable que, al pedir huevos revueltos con tomate, me interrumpiera con el comentario de que “ya había huevos revueltos en el buffet”. Aclaré que los quería con tomate, pero la respuesta no fue la más adecuada. No bajaré la calificación del hotel, pero sí lo señalo."

"Clean very large room, we reserved a junior suite and there were goodies and a bottle of cava waiting for us! "

"All good, premium place "

"It’s always nice to stop there "

"Standard resort hotel, good value for money and good quality restaurant. However we were allocated a room above the bar that suffered from both noise and cigarette smoke. We were told that the hotel was full and that we could not move until the next night. The process of moving was made as difficult as possible and at no point did we feel that the staff took our request seriously- we were left with the impression that we were an inconvenience. After moving we were quite happy with the stay but if you are after a peaceful place to relax it’s not the hotel to book. "

"I love this hotel, it's been a few years since I stayed here but I wasn't surprised that the hotel is as well run and as friendly as ever. I hope to visit again soon."

"Great property with friendly and helpful staff, very well located near the beach and in a peaceful area. It is a very big property and spotless clean everywhere, including the rooms, congrats to the efficiency of the cleaning team! The food in the buffet restaurants was good overall, with a nice variety but what I did not like was the noise, the crowds and the stress of the other guests in the restaurants during mealtime and the long lines sometimes to get a drink at the bar. Kids facilities and activities are great, my kids had a lot of fun (9 and 12 years old). Overall, I had a great experience!"

"Great staff. So nice and giving advice about the many services that are included in the stay. "